Clegg Circulating TWTD Questionnaire - Ipswich Town News
Town chief executive Simon Clegg says he’ll be circulating the TWTD Questionnaire 2011/12 to all the club’s heads of department. The results of our annual survey, in which 2,200 supporters took part, were posted on the site last week.
Clegg said: "I always read the TWTD annual survey with interest. The fact that so many fans took the time and trouble to respond means that we have to take the points raised seriously, although I understand that we will never be able to please most of the fans most of the time, particularly after a disappointing season on the pitch.
"As always I circulate the results to all the heads of department to ensure that they are aware of the contents and can take these into account when making decisions on behalf of the business.
"I’m disappointed and concerned that 19% of respondents say that they never received a reply to correspondence to the club and this is certainly something which needs to be addressed going forward. Well done to TWTD for the depth of the survey and the number of respondents.”
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