Trust: Opt Out Unacceptable - Ipswich Town News
The Ipswich Town Independent Supporters Trust says it is “unacceptable” for the club to require season ticket holders who pay via the direct debit scheme to opt out of becoming Academy Friends rather than opt in.
In a statement the Trust said: "ITFC 1st has received feedback from a number of members who are unhappy about the automatic addition of Academy Friend donations, given that many supporters are already having to stretch themselves financially to afford a season ticket.
"An automatic £120 addition to this cost could cause significant problems for those already on a tight budget, and the Trust's view is that this is a poorly-judged move by ITFC which will not inspire goodwill from supporters towards the club or the academy.
"Quite apart from ethical considerations, we are seeking advice on the legality of this move, and will be taking this issue up with the club at the earliest opportunity.
"In the meantime we urge members to be vigilant about checking their direct debit schedules from ITFC, to respond to the club promptly and appropriately, and to contact us directly with any views on this development which you would like us to convey to the club.
"The Trust believes that this is totally unacceptable and it will be putting pressure on the club to ensure that only fans who have specifically opted in to this payment scheme are charged the extra £120 — rather than putting the onus on the season ticket holder to cancel it.”
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