Town chairman David Sheepshanks met two fans from the group of demonstrating North Stand supporters after Saturday's defeat to West Ham. The fans remained behind to protest against the way he and his board have run the club in recent years.
Sheepshanks said he and the pair exchanged views: "We had a frank and open discussion and they were perfectly reasonable. It is always good to hear people's views and I feel when they left the office we all had a better understanding of each other's point of view.
"They told me it was not personal and it was not my head they were after, they just wanted to vent their frustration.
"I totally understand their frustration but it is hard not to take it personally. They went back to their friends to explain what I had told them and I hope everyone has a better understanding."
Despite fans' concerns at the club's current position Sheepshanks says that it is far too early to panic: "I'm convinced Joe, Willie and the players, will turn things around. It is important for the supporters not to look at the next set of results but look further into the season.
"There were many encouraging signs against West Ham who have two world class players in Jermain Defoe and David James in their side.
"We will get it right and I'm refusing to panic, in fact no one should."