| HMRC 11:59 - Sep 23 with 1741 views | WD19 |
Now I appreciate that I am very fortunate to get so far in life without having it previously confirmed to me that HMRC are not your friend........but...
They have decided I need to complete self-assessment, despite 99.95% of my taxable income passing through PAYE. Likely just a massive pain in the bum, but should (hopefully) not be painful other than the wasted time form filling for no reason......but...
Having gone in through the 'government gateway' there is no obvious link to complete self assessment. No problem, I thought, I will give the helpful people a call so they can point me in the right direction.....
....after 5 minutes of answering questions from a bot they had established that I needed help registering for self assessment. Well done bot. They then warned me that they were busy and suggested I might want to call back later........as I was resigning myself to a long-stretch listening to hold music the bot then announced that they were busy and couldn't help me right now.....then hung up!!!
Is this normal? I am guessing the answer is a resounding YES.....
Mostly I am still just a bit stunned that having wasted 5 minutes of my time I have just been hung up on by a bot.
Actually, thinking about it, maybe it was Gromheort getting his/her own back for me being mean during the GE. |  | | |  |
| HMRC on 12:02 - Sep 23 with 1717 views | StokieBlue |
You'll be lucky to ever get through to a person.
However, surprisingly the website is pretty good at guiding you through the self-assessment if you wish to do it yourself. Once you actually find the forms you'll be fine.
SB |  |
| Avatar - IC410 - Tadpoles Nebula |
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| HMRC on 12:10 - Sep 23 with 1677 views | dirtyboy |
I'm dropping you a PM |  | | |
| HMRC on 12:15 - Sep 23 with 1660 views | Bluefish |
HMRC are great I phoned up to claim my rebate for my pension contributions and they said how much do you want
I have them the amount and they said ok and raised the credit. Nutters |  |
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| HMRC on 12:23 - Sep 23 with 1630 views | Danny_G |
They're much less busy early in the mornings. I'd recommend phoning as soon as they open. [Post edited 23 Sep 2017 12:23]
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| HMRC on 12:24 - Sep 23 with 1621 views | Ace_High1 |
Yes same experience I had when I last tried to get through on the phone. |  | | |
| HMRC on 14:46 - Sep 23 with 1375 views | J2BLUE |
I completed it with the aid of their live chat feature. I shouldn't have been so honest, I was declaring peanuts and it was a massive pain in the arse. |  |
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