| advice about i follow ... 17:12 - Feb 11 with 1523 views | backwaywhen |
Anyone know why after paying for Rotherham game ( and money coming out of account ) it would not allow me to watch , just kept coming up with UPGRADE ACCOUNT ! .... any tips would be appreciated , tempted to watch tonight if i can sort this ... Thanks in advance.
COYBs |  | | |  |
| advice about i follow ... on 17:22 - Feb 11 with 1483 views | clive_baker |
Not doubting the wisdom of TWTD folk of course but in the absence of any help on here there is a 'live chat' thing on their website where you can speak to a customer service adviser. They might even credit you for the issues you had against Rotherham if you let them know, worth a go.
I've never had such problems logging in on the couple of occasions I used it. |  |
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| advice about i follow ... on 17:28 - Feb 11 with 1456 views | Danny_G |
I always have to log out and log in again after I’ve paid. That fixes it. | | | |
| advice about i follow ... on 17:28 - Feb 11 with 1450 views | hoppy |
| advice about i follow ... on 17:22 - Feb 11 by clive_baker |
Not doubting the wisdom of TWTD folk of course but in the absence of any help on here there is a 'live chat' thing on their website where you can speak to a customer service adviser. They might even credit you for the issues you had against Rotherham if you let them know, worth a go.
I've never had such problems logging in on the couple of occasions I used it. |
Is it best signing up/logging in on a laptop or phone/ipad, or does it not make much difference? |  |
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| advice about i follow ... on 17:30 - Feb 11 with 1442 views | clive_baker |
| advice about i follow ... on 17:28 - Feb 11 by hoppy |
Is it best signing up/logging in on a laptop or phone/ipad, or does it not make much difference? |
I don't think it matters as I've accessed on both. | |
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| advice about i follow ... on 17:41 - Feb 11 with 1405 views | hoppy |
| advice about i follow ... on 17:30 - Feb 11 by clive_baker |
I don't think it matters as I've accessed on both. |
OK, cheers!
Best to do it a bit in advance of kickoff though, I'm assuming? | |
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| advice about i follow ... on 17:43 - Feb 11 with 1402 views | clive_baker |
| advice about i follow ... on 17:41 - Feb 11 by hoppy |
OK, cheers!
Best to do it a bit in advance of kickoff though, I'm assuming? |
If it's anything like Rotherham you might want to do it at about 21:40. | |
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| advice about i follow ... on 17:44 - Feb 11 with 1393 views | hoppy |
| advice about i follow ... on 17:43 - Feb 11 by clive_baker |
If it's anything like Rotherham you might want to do it at about 21:40. |
Was that because of the problems accessing, or just the performance and regret of spending the money? | |
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| advice about i follow ... on 17:57 - Feb 11 with 1350 views | frenchblue |
| advice about i follow ... on 17:28 - Feb 11 by hoppy |
Is it best signing up/logging in on a laptop or phone/ipad, or does it not make much difference? |
If you are using a laptop they prefer you use Chrome. If you are running an ad blocker anywhere on your laptop you will get zilch |  | | |
Login to get fewer ads
| advice about i follow ... on 18:18 - Feb 11 with 1292 views | hoppy |
| advice about i follow ... on 17:57 - Feb 11 by frenchblue |
If you are using a laptop they prefer you use Chrome. If you are running an ad blocker anywhere on your laptop you will get zilch |
cheers | |
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| advice about i follow ... on 18:20 - Feb 11 with 1283 views | TractorWood |
I streamed it last time from a desktop via HDMI. Worked really well. My only problem was finding the match centre. Not obvious at all. |  |
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| advice about i follow ... on 18:43 - Feb 11 with 1219 views | clive_baker |
| advice about i follow ... on 17:44 - Feb 11 by hoppy |
Was that because of the problems accessing, or just the performance and regret of spending the money? |
No I was messing about, the iFollow product was fine and no bother accessing at my end. The ITFC performance was the issue.
Pays to be a little organised with it, I tend to log in 15 minutes before kick off just incase. Get to hear more of that wonderful radio Suffolk commentary that way too :/ | |
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| advice about i follow ... on 19:05 - Feb 11 with 1172 views | backwaywhen |
Thanks all ..... any waterways in case ???? | | | |
| advice about i follow ... on 19:57 - Feb 11 with 1105 views | hoppy |
| advice about i follow ... on 18:43 - Feb 11 by clive_baker |
No I was messing about, the iFollow product was fine and no bother accessing at my end. The ITFC performance was the issue.
Pays to be a little organised with it, I tend to log in 15 minutes before kick off just incase. Get to hear more of that wonderful radio Suffolk commentary that way too :/ |
I got in 6 mins after kickoff... thanks for the help! | |
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| advice about i follow ... on 20:46 - Feb 11 with 1033 views | Oxford_Blue |
| advice about i follow ... on 17:30 - Feb 11 by clive_baker |
I don't think it matters as I've accessed on both. |
I think you have to watch it on the App?
Download it (Ipswich Town App). | | | |
| advice about i follow ... on 21:51 - Feb 11 with 977 views | hoppy |
| advice about i follow ... on 17:43 - Feb 11 by clive_baker |
If it's anything like Rotherham you might want to do it at about 21:40. |
I should've taken notice of your warning there... | |
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