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Ticket office contacts 10:36 - Jul 27 with 1235 viewslondontractorboy57

I just tried logging onto my account using my customer number and password to no avail .
Have they changed the sytem?
Ticket office is closed and nobody replies to emails sent to enquiries.
Has anybody else had the same problem?
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Ticket office contacts on 11:01 - Jul 27 with 1158 viewsSitfcB

Are you trying it on the new site?

COYB
Poll: What will today’s 10 pager be
Blog: [Blog] One Year On

0
Ticket office contacts on 11:03 - Jul 27 with 1157 viewsSitfcB

Please see below a step by step guide to change your password and login before selecting your compensation option

Click on https://tickets.itfc.co.uk
* Click 'SIGN IN'
* Enter your SUPPORTER ID (also referred to as customer number)
* Click 'RESET PASSWORD'
* An email will be sent to your registered email address. Click 'CREATE/RESET PASSWORD' within the email
* Enter and verify your new password
* Sign into the site using Supporter ID and newly created password

COYB
Poll: What will today’s 10 pager be
Blog: [Blog] One Year On

0
Ticket office contacts on 14:21 - Jul 27 with 1032 viewslondontractorboy57

Ticket office contacts on 11:03 - Jul 27 by SitfcB

Please see below a step by step guide to change your password and login before selecting your compensation option

Click on https://tickets.itfc.co.uk
* Click 'SIGN IN'
* Enter your SUPPORTER ID (also referred to as customer number)
* Click 'RESET PASSWORD'
* An email will be sent to your registered email address. Click 'CREATE/RESET PASSWORD' within the email
* Enter and verify your new password
* Sign into the site using Supporter ID and newly created password


Thanks for your help i did all that when i informed them of my options how ever ive been trying to inform the club since may that i had cancelled my direct debit for season due to cove 19, last week they sent a direct debit mandate for the coming season so i tried to log onto the new site they dont recognise my email address.
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Ticket office contacts on 14:31 - Jul 27 with 1013 viewsSuperCoops

Ticket office contacts on 14:21 - Jul 27 by londontractorboy57

Thanks for your help i did all that when i informed them of my options how ever ive been trying to inform the club since may that i had cancelled my direct debit for season due to cove 19, last week they sent a direct debit mandate for the coming season so i tried to log onto the new site they dont recognise my email address.


Could this be connected to changing ticketing companies and in the transition of moving from one system to another?
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Ticket office contacts on 15:06 - Jul 27 with 979 viewslondontractorboy57

Ticket office contacts on 14:31 - Jul 27 by SuperCoops

Could this be connected to changing ticketing companies and in the transition of moving from one system to another?


Could be, not to worried i was just being polite by letting them know i had cancelled my direct debit.
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Ticket office contacts on 18:58 - Jul 27 with 861 viewstrueblue1970

I called them as I’d left my season ticket refund till the last day and had issues logging on, they were brilliant did it all over the phone couldn’t be more helpful
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