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Windows updates 12:13 - Nov 27 with 2955 viewsHerbivore

Jesus H. Christ, how is it that Windows can't seem to do an update without it breaking something on your computer? My internet completely stopped working and after trying numerous simple and more complicated fixes (I used the command prompt, whatever that is) I had to manually change the DNS (whatever that means) to get it working again. Bunch of absolute arseholes. That's an hour of my life I'll never get back.

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Windows updates on 14:02 - Nov 27 with 804 viewsEwan_Oozami

Only an hour?

You are the obsolete SRN4 to my Fairey Rotodyne....
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Windows updates on 14:06 - Nov 27 with 801 viewsstopmoaning

Windows updates are nothing to do with a DNS issue.
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Windows updates on 14:10 - Nov 27 with 796 viewsHerbivore

Windows updates on 14:06 - Nov 27 by stopmoaning

Windows updates are nothing to do with a DNS issue.


I would say that given that there was absolutely no issue with my internet prior to the Windows update and the internet then stopped working immediately after the update that there is a link between the two.

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Windows updates on 14:14 - Nov 27 with 790 viewsbluelagos

Windows updates on 12:41 - Nov 27 by Keno

what's DOS?


Some of us used DOS when our careers first started, along with Fortran77, Foxpro.

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Windows updates on 14:32 - Nov 27 with 769 viewsfactual_blue

Windows updates on 13:25 - Nov 27 by Keno

Did you know Ned Ludd may actually have been a fictional name



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Windows updates on 14:33 - Nov 27 with 769 viewsfactual_blue

Windows updates on 13:20 - Nov 27 by wkj

Here we go again, the radical left rewriting history.


Edward Ludlam innit.

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Windows updates on 14:36 - Nov 27 with 768 viewswoiii

Windows updates on 14:10 - Nov 27 by Herbivore

I would say that given that there was absolutely no issue with my internet prior to the Windows update and the internet then stopped working immediately after the update that there is a link between the two.


I had this issue with an old laptop. The windows update screwed the wireless driver. When restarted the wifi would connect to the internet briefly and them encounter a critical error, or just not work at all.
I never fixed it though (keep meaning to look at it as it's my only windows laptop), but I suspect the fix would be to connect via a LAN cable and download the old driver. Intel has a driver page (assuming it's a centrino card)
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Windows updates on 14:43 - Nov 27 with 755 viewsgiant_stow

Windows updates on 12:14 - Nov 27 by Keno

one of the main reasons to switch to a Mac
[Post edited 27 Nov 2020 12:15]


boo to macs. hateful and hard to navigate

Ha, that told you.

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Windows updates on 15:05 - Nov 27 with 738 viewsstopmoaning

Windows updates on 14:10 - Nov 27 by Herbivore

I would say that given that there was absolutely no issue with my internet prior to the Windows update and the internet then stopped working immediately after the update that there is a link between the two.


You are completely wrong.
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Windows updates on 15:09 - Nov 27 with 734 viewsHerbivore

Windows updates on 15:05 - Nov 27 by stopmoaning

You are completely wrong.


So it was a complete coincidence then? Blimey. Crazy that when I was searching to see how to resolve the issue that loads of other people had faced the same problem after installing the updates. So many coincidences.
[Post edited 27 Nov 2020 15:23]

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Windows updates on 15:27 - Nov 27 with 720 viewsDanTheMan

Windows updates on 15:09 - Nov 27 by Herbivore

So it was a complete coincidence then? Blimey. Crazy that when I was searching to see how to resolve the issue that loads of other people had faced the same problem after installing the updates. So many coincidences.
[Post edited 27 Nov 2020 15:23]


I could easily see a windows update meaning the DNS cache needing a clearing or something similar.

I don't know why the other poster is so adamant it isn't related. Wouldn't be the weirdest thing I've seen happen during a Windows update.

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Windows updates on 15:31 - Nov 27 with 715 viewsHerbivore

Windows updates on 15:27 - Nov 27 by DanTheMan

I could easily see a windows update meaning the DNS cache needing a clearing or something similar.

I don't know why the other poster is so adamant it isn't related. Wouldn't be the weirdest thing I've seen happen during a Windows update.


Even clearing the cache didn't do it, that was one of the other steps I'd tried. The solution of changing the DNS appeared to be what ultimately worked for a number of other people who'd had a similar issue after the update. Weird that all of us lost our internet following a Windows update for reasons entirely unrelated to said update.

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Windows updates on 15:36 - Nov 27 with 710 viewsDanTheMan

Windows updates on 15:31 - Nov 27 by Herbivore

Even clearing the cache didn't do it, that was one of the other steps I'd tried. The solution of changing the DNS appeared to be what ultimately worked for a number of other people who'd had a similar issue after the update. Weird that all of us lost our internet following a Windows update for reasons entirely unrelated to said update.


Without doing weird things like looking in the event viewer, it could have been any number of things. Some weird driver issue, or an issue between your network device and your router that meant specifically setting the DNS address fixed.

There's so many things that could go wrong with even minor changes, especially something as complicated as an operating system.

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Windows updates on 15:38 - Nov 27 with 706 viewsfooters

Windows updates on 15:27 - Nov 27 by DanTheMan

I could easily see a windows update meaning the DNS cache needing a clearing or something similar.

I don't know why the other poster is so adamant it isn't related. Wouldn't be the weirdest thing I've seen happen during a Windows update.


It's the best remote diagnostic work I've ever seen, tbf. I didn't know you IT nerds could reach levels of omniscience.

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Windows updates on 15:40 - Nov 27 with 699 viewsDanTheMan

Windows updates on 15:38 - Nov 27 by footers

It's the best remote diagnostic work I've ever seen, tbf. I didn't know you IT nerds could reach levels of omniscience.


When you get your first IT job, you get a microchip that allows you to communicate with all electronic devices at all times.

This unfortunately has a big impact on social skills. This is basically what we deal with every day:

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Windows updates on 15:40 - Nov 27 with 699 viewsHerbivore

Windows updates on 15:36 - Nov 27 by DanTheMan

Without doing weird things like looking in the event viewer, it could have been any number of things. Some weird driver issue, or an issue between your network device and your router that meant specifically setting the DNS address fixed.

There's so many things that could go wrong with even minor changes, especially something as complicated as an operating system.


Thankfully good old YouTube helped me out as my usual tactics of restarting it and running the troubleshooter didn't sort it out. Touch wood all seems okay now.

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Windows updates on 15:41 - Nov 27 with 697 viewswkj

Windows updates on 15:38 - Nov 27 by footers

It's the best remote diagnostic work I've ever seen, tbf. I didn't know you IT nerds could reach levels of omniscience.


I am very pleased in the performance of Dan in our service lifecycle today. His continual service improvement has been impeccable and he didn't even need to refer the ticket to the second line technician. Gav could learn a thing or two.

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Windows updates on 15:43 - Nov 27 with 692 viewsDanTheMan

Windows updates on 15:40 - Nov 27 by Herbivore

Thankfully good old YouTube helped me out as my usual tactics of restarting it and running the troubleshooter didn't sort it out. Touch wood all seems okay now.


Should be fine.

As a note you are now going through Google's DNS servers for everything. So you may want to try removing them at a later date and seeing if it's essentially fixed itself just through the act of you setting it.

Alternatively use 1.1.1.1 and 1.0.0.1 anyway as they are owned by CloudFlare who are much more security minded and don't make their money through data.

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Windows updates on 15:43 - Nov 27 with 692 viewsDebsyAngel

You have my sympathy - my laptop does updates at the most incovenient times and takes forever to do. Was even worse when went over to Windows 10, it took 10 hours to complete!! Then the configuration which takes even longer. Wish they would do short ones that only take 2 minutes to complete!
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Windows updates on 15:45 - Nov 27 with 687 viewsHerbivore

Windows updates on 15:43 - Nov 27 by DanTheMan

Should be fine.

As a note you are now going through Google's DNS servers for everything. So you may want to try removing them at a later date and seeing if it's essentially fixed itself just through the act of you setting it.

Alternatively use 1.1.1.1 and 1.0.0.1 anyway as they are owned by CloudFlare who are much more security minded and don't make their money through data.


Excellent advice, much appreciated.

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Windows updates on 15:46 - Nov 27 with 686 viewsfooters

Windows updates on 15:41 - Nov 27 by wkj

I am very pleased in the performance of Dan in our service lifecycle today. His continual service improvement has been impeccable and he didn't even need to refer the ticket to the second line technician. Gav could learn a thing or two.


I understood some of that.

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Windows updates on 16:12 - Nov 27 with 670 viewsBent_double

I've wasted a day on my sons PC this week because of them. Had to do a Windows repair (basically a full re-install) which worked initially, but that then decided it need to do another update, which started at 4pm and 'finished' around 10am the next day. I say finished, I could login, but an error message kept popping up saying the desktop could not be found, and there were hundreds of weirdly-named directories and files in C:windows.

Had to then do a complete new install from a USB stick with a downloaded copy of the new 20H2 version, took about 4 hours but seems to have worked. Needless to say, Windows 'updates' are currently paused...

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Windows updates on 16:18 - Nov 27 with 664 viewsDanTheMan

Windows updates on 16:12 - Nov 27 by Bent_double

I've wasted a day on my sons PC this week because of them. Had to do a Windows repair (basically a full re-install) which worked initially, but that then decided it need to do another update, which started at 4pm and 'finished' around 10am the next day. I say finished, I could login, but an error message kept popping up saying the desktop could not be found, and there were hundreds of weirdly-named directories and files in C:windows.

Had to then do a complete new install from a USB stick with a downloaded copy of the new 20H2 version, took about 4 hours but seems to have worked. Needless to say, Windows 'updates' are currently paused...


The fact a fresh windows install took 4 hours suggests to me that something may be wrong with the drive.

I did one a few weeks ago and it took all of 20-30 minutes from start to logging in.

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Windows updates on 16:27 - Nov 27 with 656 viewshype313

Windows updates on 12:41 - Nov 27 by Keno

what's DOS?


It's what Factors did for 40 years in his career.

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Windows updates on 16:34 - Nov 27 with 646 viewsBent_double

Windows updates on 16:18 - Nov 27 by DanTheMan

The fact a fresh windows install took 4 hours suggests to me that something may be wrong with the drive.

I did one a few weeks ago and it took all of 20-30 minutes from start to logging in.


You might be right, it restarted itself a few times after the last install was finished, saying it was checking for errors on C:, but didn't seem to find any, I've checked Disk Manager, it says the drives are all OK and error-free. I ran a full defrag on it even though it says it wasn't needed, that took a while too, but the PC does seem to be OK at the moment.

I did say to my son that a new hd might be necessary - it's currently a mechanical Western DIgital - was wondering whether it's worth spending the extra and getting a SSD replacement.

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