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Just got tricked by a scam text - Urgent advice please 20:13 - Dec 12 with 3376 viewsThisIsMyUsername

I received the following text earlier:

PostOffice: Sorry we missed you today at 14:26 PM on 12/12. Please schedule a re-delivery for your parcel via: [link removed].

Despite not having ordered anything, it looked completely legit and I put in my card details, DOB, and name to pay a 're-delivery' fee. I'm not sure what I was thinking; perhaps that someone had sent me something, and that my phone number was in the delivery info somewhere.

I've since Googled this and have seen that it is indeed a scam.

I've transferred all the funds that were in this account into another account, so there's £0 in there if anyone gains access.

Is this enough to ensure I am 'safe' or is there anything else I can/should do?

I've tried calling the Halifax for their advice but they said I'll be waiting an hour or more (hence why I am posting about about on here in the meantime).

I feel very dumb, or like a 90-year old who fell for it a good'un.
[Post edited 12 Dec 2021 20:55]

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Just got tricked by a scam text - Urgent advice please on 20:21 - Dec 12 with 2491 viewsmo_itfc

The scammers will now try and call you, pretending to be your bank.
Do not discuss any finance matters over the phone, unless you have dialled the number and you're certain its correct.

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Just got tricked by a scam text - Urgent advice please on 20:21 - Dec 12 with 2468 viewsLeoMuff

Cancel the card or block it with online banking ?

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Just got tricked by a scam text - Urgent advice please on 20:22 - Dec 12 with 2478 viewsSitfcB


COYB
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Just got tricked by a scam text - Urgent advice please on 20:24 - Dec 12 with 2424 viewsjeera

You've tried calling Halifax? Surely there's a fraud hotline rather than waiting your turn on a regular number?

You would expect them to then freeze everything from your initial phone call surely.

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Just got tricked by a scam text - Urgent advice please on 20:24 - Dec 12 with 2416 viewsLankHenners

I'd cancel/block that card as well if I were you so you get a new one with different details.

Might want to edit the OP so that link isn't clickable so someone doesn't click it by accident and end up doing the same thing.

Just because I don't care doesn't mean I don't understand.
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Just got tricked by a scam text - Urgent advice please on 20:25 - Dec 12 with 2408 viewsLeoMuff

Pm me your card details and I will keep them safe for you. Pinky promise.

The only Muff in Town.
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Just got tricked by a scam text - Urgent advice please on 20:25 - Dec 12 with 2408 viewsThisIsMyUsername

Just got tricked by a scam text - Urgent advice please on 20:22 - Dec 12 by SitfcB



I'm so distracted and pre-occupied with other things at the moment that this didn't even occur to me!

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Just got tricked by a scam text - Urgent advice please on 20:26 - Dec 12 with 2378 viewsThisIsMyUsername

Just got tricked by a scam text - Urgent advice please on 20:21 - Dec 12 by LeoMuff

Cancel the card or block it with online banking ?


Thanks. I've frozen it in the app for online and remote payments.

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Just got tricked by a scam text - Urgent advice please on 20:26 - Dec 12 with 2363 viewsjeera

Just got tricked by a scam text - Urgent advice please on 20:21 - Dec 12 by mo_itfc

The scammers will now try and call you, pretending to be your bank.
Do not discuss any finance matters over the phone, unless you have dialled the number and you're certain its correct.


Then use a different phone to call back etc.

In case the line is still open.

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Just got tricked by a scam text - Urgent advice please on 20:26 - Dec 12 with 2363 viewsThisIsMyUsername

Just got tricked by a scam text - Urgent advice please on 20:24 - Dec 12 by LankHenners

I'd cancel/block that card as well if I were you so you get a new one with different details.

Might want to edit the OP so that link isn't clickable so someone doesn't click it by accident and end up doing the same thing.


They'd need to be even dimmer than me to do that.

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Just got tricked by a scam text - Urgent advice please on 20:27 - Dec 12 with 2358 viewsbazza

If you give me your bank details to the account you transferred the money into , I will transfer it to a secure account where no one will ever get to it. PM me your details .
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Just got tricked by a scam text - Urgent advice please on 20:27 - Dec 12 with 2333 viewsThisIsMyUsername

Just got tricked by a scam text - Urgent advice please on 20:24 - Dec 12 by jeera

You've tried calling Halifax? Surely there's a fraud hotline rather than waiting your turn on a regular number?

You would expect them to then freeze everything from your initial phone call surely.


This is the Fraud number that I am ringing.

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Just got tricked by a scam text - Urgent advice please on 20:28 - Dec 12 with 2313 viewsjeera

Just got tricked by a scam text - Urgent advice please on 20:27 - Dec 12 by ThisIsMyUsername

This is the Fraud number that I am ringing.


An hour wait on that. Good grief.

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Just got tricked by a scam text - Urgent advice please on 20:29 - Dec 12 with 2293 viewsLankHenners

Just got tricked by a scam text - Urgent advice please on 20:26 - Dec 12 by ThisIsMyUsername

They'd need to be even dimmer than me to do that.


You should probably still do it.

Just because I don't care doesn't mean I don't understand.
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Just got tricked by a scam text - Urgent advice please on 20:31 - Dec 12 with 2274 viewsBlueandTruesince82

Just got tricked by a scam text - Urgent advice please on 20:24 - Dec 12 by jeera

You've tried calling Halifax? Surely there's a fraud hotline rather than waiting your turn on a regular number?

You would expect them to then freeze everything from your initial phone call surely.


Or a chat option on their website.

Is the other account a Halifax account? If so depending on what details they have/you've given them you may still be vulnerable.

I'd speak to the bank ASAP to inform them because if you don't and something does happen they will make a fuss about any possible reimbursement.

Moving the money out is a good start but I'd try to find the fraud or lost/stolen cards line and an online chat option and if there I'd none then I'd think the hold time is worth it for piece of mind

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Just got tricked by a scam text - Urgent advice please on 20:40 - Dec 12 with 2182 viewsThisIsMyUsername

Just got tricked by a scam text - Urgent advice please on 20:31 - Dec 12 by BlueandTruesince82

Or a chat option on their website.

Is the other account a Halifax account? If so depending on what details they have/you've given them you may still be vulnerable.

I'd speak to the bank ASAP to inform them because if you don't and something does happen they will make a fuss about any possible reimbursement.

Moving the money out is a good start but I'd try to find the fraud or lost/stolen cards line and an online chat option and if there I'd none then I'd think the hold time is worth it for piece of mind


They've no online chat option.

The other account is with another bank, so I don't think that would make me vulnerable, but I've put a freeze on that one too just to be extra safe.

Hopefully I'm all protected now.

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Just got tricked by a scam text - Urgent advice please on 20:42 - Dec 12 with 2166 viewsThisIsMyUsername

Only two 'joke' replies - I was expecting more!

To anyone who's read this thread - please learn from my error and don't fall foul to the same thing.

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Just got tricked by a scam text - Urgent advice please on 20:43 - Dec 12 with 2143 viewsbazza

Just got tricked by a scam text - Urgent advice please on 20:42 - Dec 12 by ThisIsMyUsername

Only two 'joke' replies - I was expecting more!

To anyone who's read this thread - please learn from my error and don't fall foul to the same thing.


I wasn’t joking.
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Just got tricked by a scam text - Urgent advice please on 20:44 - Dec 12 with 2127 viewsThisIsMyUsername

Just got tricked by a scam text - Urgent advice please on 20:43 - Dec 12 by bazza

I wasn’t joking.


Sorry Bazza, you have to get up pretty early to trick me.

Well, after about 8pm apparently.

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Just got tricked by a scam text - Urgent advice please on 20:57 - Dec 12 with 2014 viewsbazza

Just got tricked by a scam text - Urgent advice please on 20:44 - Dec 12 by ThisIsMyUsername

Sorry Bazza, you have to get up pretty early to trick me.

Well, after about 8pm apparently.


I get scammed at least once a week, does it count when it’s the wife?
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Just got tricked by a scam text - Urgent advice please on 20:57 - Dec 12 with 2014 viewsThisIsMyUsername

Just got tricked by a scam text - Urgent advice please on 20:29 - Dec 12 by LankHenners

You should probably still do it.


Done.

Thank you to everyone who has responded.

What a Wally.

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Just got tricked by a scam text - Urgent advice please on 20:58 - Dec 12 with 2007 viewsNthsuffolkblue

Just got tricked by a scam text - Urgent advice please on 20:31 - Dec 12 by BlueandTruesince82

Or a chat option on their website.

Is the other account a Halifax account? If so depending on what details they have/you've given them you may still be vulnerable.

I'd speak to the bank ASAP to inform them because if you don't and something does happen they will make a fuss about any possible reimbursement.

Moving the money out is a good start but I'd try to find the fraud or lost/stolen cards line and an online chat option and if there I'd none then I'd think the hold time is worth it for piece of mind


I don't get how these things work once reported. The bank must know exactly which account the fraud has been conducted through. Once they are informed that the money was fraudulently obtained how come the details do not go to the police who have all they need to trace and arrest the fraudsters? I guess it must be a bit more complicated than this but it smacks of the bank being complicit in the fraud.

Additionally, if there is any CCTV footage of the fraudster delivering the card, that must be evidence too. EDIT: Obviously not in this case where it was by text and not a card.

I received an attempted fraud text asking me to complete my details on the NHS Covid app which I knew was wrong and had the added anomaly of being a .gov.com site.
[Post edited 12 Dec 2021 20:59]

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Just got tricked by a scam text - Urgent advice please on 21:06 - Dec 12 with 1933 viewsitfcjoe

Just got tricked by a scam text - Urgent advice please on 20:28 - Dec 12 by jeera

An hour wait on that. Good grief.


Same at MBNA when I noticed someone had made a payment of my card the other day - 20 mins to get through to first line and then 40 minutes to fraud to try and stop a £180 payment to some Custom Sized Beds shop

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Just got tricked by a scam text - Urgent advice please on 21:09 - Dec 12 with 1921 viewsitfcjoe

Just got tricked by a scam text - Urgent advice please on 20:42 - Dec 12 by ThisIsMyUsername

Only two 'joke' replies - I was expecting more!

To anyone who's read this thread - please learn from my error and don't fall foul to the same thing.


THis one happened to a friends Mum, she would have lost £17k on it but the receiving bank flagged it up as fraud and put the payment effectively on hold. Very, very lucky as had sent the money.

I *think* that is the scam on this one - someone will phone you and tell you you're at risk and need to transfer it etc and when you do that it is gone and it is your fault - you've just highlighted yourself as potentially gullible/vulnerable but now aware don't think they can do much more - good luck though

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Just got tricked by a scam text - Urgent advice please on 21:10 - Dec 12 with 1894 viewsjeera

Just got tricked by a scam text - Urgent advice please on 21:06 - Dec 12 by itfcjoe

Same at MBNA when I noticed someone had made a payment of my card the other day - 20 mins to get through to first line and then 40 minutes to fraud to try and stop a £180 payment to some Custom Sized Beds shop


Seriously?

What's the point of having a 'hotline' number?

Banks' services have been dragging their heels worse than ever since Covid gave them an excuse it seems.

Trust you got it sorted in the end?

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