Town have announced that Portman Road will be going cashless in the 2022/23 season, starting with the pre-season friendly against West Ham on Tuesday 12 July.

The club say the new system “has been designed to ease queuing and waiting times, while also making the process of purchasing food and drink more hygienic for all involved”.

Payments in cash will still be accepted in Planet Blue and at programme kiosks but the FanZone bar and Beattie’s will be card payment only with a limit of £100.

Cash payments will still be accepted in Planet Blue and at the matchday programme kiosks dotted around the stadium, but the FanZone bar and Beattie’s will operate on card payments only.

Hospitality areas and concourse kiosks will also only accept card payments, but Planet Bluey in the Magnus Group West Stand and the Planet Blue retail unit in FanZone will continue to take cash payments.

“We’re working on a lot and we will have as much as we can in place for the first game of the season,” Stuart Cox, the club’s new director of venue, one of four members of staff recruited from Norwich City this summer, told the club website.

“Part of that includes increasing the number of tills available to supporters. In previous seasons we have had as many as 90 but for 2022/23 we are hoping to have 130 tills operating on a matchday at Portman Road.

“That enables more touch points for fans to access kiosks and again should improve the wait time for supporters.

“Overall, going cashless should make the experience much smoother and efficient for both the Club and, most importantly, the supporters.”

It’s planned that the entire retail operation, including Planet Blue, will be fully cashless from November.

Photo: Blair Ferguson

Steve_ITFC_Sweden added 15:49 - Jun 29 Let those who wish to pay by card, pay by card, and those who wish to pay by cash, pay by cash. Most people these days will no doubt do the former, but diverse age groups have different ideas about this. It's a matter of choice. In the same way, not everyone wants to be ruled by a mobile phone - or can afford one.
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dirtydingusmagee added 12:57 - Jun 30 ITS THE END OF THE WORLD, we are doomed , come on folks since covid first arrived on our shores nearly all payments have been card only in stores pubs ect, ok thats relaxed now, but we managed .
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62WasBest added 00:38 - Jul 1 dirtydingusmagee - That is because it was said that folk could catch covid from handling cash but there was absolutely no evidence to back it up with no known cases down to it. However, it was just another opportunity for businesses to exclude the use of cash and there is no reason why they cannot return to taking it now. Cash is much, much easier to keep track of for small or infrequent payments. No wonder younger people reportedly find it harder to keep track of money and budget if they use phones to pay for goods and services.

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