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|WBA win |
at 13:44 2 Jun 2020
|A moral dilemma for you....|
at 10:40 2 Jun 2020
We were due to go to a lodge with a hot tub for Easter but it was obviously cancelled so we decided to spend the refund on a lay z spa to try and make up for the disappointment. They were obviously ridiculously difficult to find anywhere but one morning I decided to just check Homebase again and see if anything had changed. They had the exact one we wanted showing as available, I assumed it was just show as an error when I tried to checkout but it didn't, the payment went through and I received my confirmation. The next morning however I got an email to say they had made a mistake and they weren't really available, I had the option of accepting a cheaper but virtually identical alternative and a partial refund or a full refund.i went for the replacement and partial refund and they said it would be with me in 10 days.
About 3 weeks or so passed and I heard nothing but in this time my wife found out that her office was closing down and her and all of her colleagues were facing redundancy. It was a rough time and it was her birthday approaching, she told me that no matter how trivial it seems the hot tub arriving would make her birthday a lot better. I tried calling homebase but the lines were switched off and just an automated response, the only contact was an online webform but that just prompted a generic reply. Social media was also bring ignored with dozens of requests per day for updates. I decided to try something different and sent an email to the assumed email address of the CEO and politely explain what had happened and ask for an update on delivery and/or refund.
A few days later a senior manager called me and said he is going to get it sorted, I explained the birthday was a couple lf days away and how it would mean so much if it could come then or at least have a delivery date by then to know when it would come in the future. The bloke played a blinder, he had one booked to come the day after but then managed to sort it and it came on her birthday and the partial refund was duly processed. A confirmation for the day after was also sent to say it is on its way but I contacted him to say the other one was now delivered and to thank him so much. He reied to say they would also be sending a cheque as compensation to say sorry, I told him it wasn't necessary but he insisted they would (it hasnt ever arrived though). I then emailed the CEO to say thank you and say what a great job this chap had done.
Anyway now to the point. Some 3 weeks after all this another hot tub has just been delivered outside my door. No contact or notes but it has my name on it from Homebase. When we got ours a girl at work contacted me to find out how because she had desperately been trying to get one for her daughter to make up for missing a big party for her birthday and the cruise they were supposed to go on. We were on a call together this morning when I realised what had arrived and she has pleaded for me to sell it to her. She says will drive from Kent to the Midlands now to collect it and pay the list price. I really want her to have it to make her happy but what should I do?
I think I should try and contact Homebase and explain but she is worried they will come and take it back even if I offer to pay. The younger me would have just waited and then sold it for profit.
Yes I know it is a material thing and a 1st world problem
|Can lockdown ever recover?|
at 10:32 31 May 2020
it is officially dead due to a catalogue of incidents. It started with VE Day, it was virtually encouraged to push the rules and various dodgy information was fed to the press and not corrected, we then had the vague messages from the government in the easing and the complete stopping of enforcement of the rules. The Cummings story took it to a new level and now the rules being demolished even further means it is dead in its current form. Will it ever be possible to get the country to comply again? Certain parts of the population have ignored it throughout and it hadnt been enforced, i can't see a 2nd attempt being adhered to
|We are a family of 5|
at 10:03 29 May 2020
does this mean we can't go to my parents house and sit in the garden?
|The same people that have been crying |
at 08:35 26 May 2020
about the North Stand roof for years are now excited about Mike Ashley taking over. Have they ever been in a Sports Direct shop? Or are they just not able to smell and see the mess because it is like being at home?
|Should the covid scientists be doing more|
at 16:39 24 May 2020
to investigate the link to being diagnosed becoming much more likely if you are at a football club around the relegation zone? Might help in the search for the vaccine
[Post edited 24 May 17:28]
|I'm sorry Mr Jackson...|
at 10:28 22 May 2020
I'm not that fussed about him going if we can get a fee for him. I think he will score goals because of his pace and I do think he has improved the rest of his game but I am still not convinced by him overall.
A fair comparison i suppose would be DJ Campbell, he scored loads for us but no one in their right mind would have him over Murph or Didz.
I would like to keep Jackson because he gives us a direct pace option up front but if we can get back the fee or more then sell him
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