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We're always glad to see Rob do well in this category, partly because he was brave enough to ask for the inclusion of a question on his performance some years back.
However, it's not all good news as last year 79.3 per cent of respondents said he was 'very good' or 'good' compared with 74.6 per cent this year. He needs to arrest this alarming slide in 2016/17.
The slide is even more alarming as it's actually 72.6% for "very good" or "good"! Doesn't help when the PA system in the North Stand Lower is crap and has been for years.