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Ticketing
Written by Blue041273 on Tuesday, 1st Apr 2014 13:22

I wonder how many people wanting to buy a ticket to a game have simply given up in frustration. My wife and I are both season ticket holders, yet getting tickets for the game at Watford has proved to be akin to getting tickets to a top rock concert.

What's going on; this is not even a hugely attractive game. What will happen if ever we get to the Premier League is anybody's guess.

Surely clubs like ours should be interested in getting people through the turnstiles; yet the ticketing policy manifestly deters people from buying tickets. The casual or new customers (and I use that term 'customers' through gritted teeth) have no chance. The hoops you have to go through to get into a position to actually buy a ticket are preposterous.

In the old days you could telephone the ticket office and conclude a transaction relatively quickly and satisfactorily. Now the experience is not in any way so pleasant.

I have supported this club for over 50 years and have been proud to be be accepted into an elite group of people who have a likewise ethical approach to football and the way it is played and managed.

Yet it seems that supporters are now simply seen as a commodity that can be exploited et al.

We are fast heading into a world where gates at home games will dip to the levels of 10,000 or even lower if results don't work out.

How much revenue has been lost because potential attendees have given up actually trying to buy a ticket? Everyone who complains about a lack of atmosphere at Portman Road needs to know. The casual fan is largely lost to us and with a dwindling of core support we seem to be doomed unless an influx of new support can be found.

Unfortunately the season ticket renewal notifications do nothing to suggest that this may happen any time soon.




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Tractorboy1960 added 17:29 - Apr 20
Again like others I cant get to all games but when I need to purchase a ticket I have no problems at all. The online ordering is quick and easy, cant see the problem
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