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Contacting the ticket office 11:27 - Sep 8 with 745 viewsLankHenners

Has anyone had to contact the ticket office whilst they've been closed? And how long did it take them to respond?

I had to reset my password on the ITFC site because I forgot it (I actually forgot I'd changed it when we had to sign up again when Town switched over to SeatGeek earlier this year), but haven't received an email prompting me to do so (email sent to them yesterday early AM). I subsequently remembered what my password was but, presumably because I requested a reset, it won't let me log in.

Normally the ticket office people usually deal with stuff like this but as they're closed they 'may take longer to respond to emails'. My concern is that I need to register my interest in attending games by Thursday and if I can't log in then I can't access iFollow so can't watch them anyway.

Is there an alternative way of contacting them if they don't respond by, say, Wednesday evening , or do I need to call them out on Twitter or something to prompt a response?

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Contacting the ticket office on 11:32 - Sep 8 with 721 viewsPiercingBlue

I phoned them a hour ago. Got through quickly and they were very helpful
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Contacting the ticket office on 11:32 - Sep 8 with 721 viewstextbackup

I called yesterday, on hold maybe 8-10 mins... then answer question Perfectly

We’ll be good again... one day
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Contacting the ticket office on 11:33 - Sep 8 with 715 viewsSWGF

Have you called them?

Think they've been (sporadically) on furlough but, given people will be attempting to collect vouchers from tomorrow, I'd think they'll be back tomorrow at the latest.

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Contacting the ticket office on 11:35 - Sep 8 with 709 viewsLankHenners

Thanks all - I'd assumed the phone lines were still closed so will give them a ring if they don't get back to me later.

Just because I don't care doesn't mean I don't understand.
Poll: What is Celina's problem?

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