Forum | Issues with forwarding Season Ticket by SalisburyStEdmunds

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Issues with forwarding Season Ticket 16:47 - Aug 19 with 700 views

Is anyone having any trouble forwarding Season Tickets?

I keep getting errors saying I'm part of a group (I'm not), so I can't set up a 'Strong' relationship to be able to share the ticket.

Have tried calling ticket office but no joy. Did anyone have the same experience or any workarounds please? Thanks!

Issues with forwarding Season Ticket on 19:26 - Aug 19 with 463 views

benrhyddingblue

Yes, I phoned the ticket office (took 2 hrs) but they sorted it. I didn’t have a ‘strong’ relationship with my two sons - which was ridiculous in itself as I pay their season tickets from my bank account. Ticket office made the relationship strong so that it worked. However there was then a problem paying for an upgrade online (payment kept failing) and it had to define over the phone. It seems like you have to accept that it’s a long wait on the phone to get things sorted by the ticket office. Not ideal but one would hope they will sort the glitches soon.

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