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DD payment for 21/22 season tickets 05:53 - Jul 5 with 904 viewsACP84

Has anyone had an issue with this? I've had an email from the club saying they haven't taken my first DD payment but checked with the bank and the first payment has gone out without an issue.

Am i alone in this or have you guys had problems?
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DD payment for 21/22 season tickets on 06:39 - Jul 5 with 849 viewsFixed_It

I received an email saying the bank had informed them that I had stopped the direct debit, and that I should contact them if that wasn't the case (which it wasn't). I emailed them, and within 5 minutes received an email back apologising for the error.

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DD payment for 21/22 season tickets on 07:00 - Jul 5 with 817 viewsbilllm

DD payment for 21/22 season tickets on 06:39 - Jul 5 by Fixed_It

I received an email saying the bank had informed them that I had stopped the direct debit, and that I should contact them if that wasn't the case (which it wasn't). I emailed them, and within 5 minutes received an email back apologising for the error.


I had excactly the same as you, quickly cleared up after I mailed them,
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DD payment for 21/22 season tickets on 07:18 - Jul 5 with 789 viewsACP84

Thanks - I'll get it sorted this morning
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DD payment for 21/22 season tickets on 11:40 - Jul 5 with 576 viewsSouperJim

On a related note, has anyone had an updated direct debit schedule to account for the additional £77 (refund 2) yet?

I had one for the original ifollow refund, but not the second refund. I assume they will update and send out a new schedule, accounting for the fact the first payment will have be taken at a higher rate?

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DD payment for 21/22 season tickets on 14:42 - Jul 5 with 468 viewsbilllm

DD payment for 21/22 season tickets on 11:40 - Jul 5 by SouperJim

On a related note, has anyone had an updated direct debit schedule to account for the additional £77 (refund 2) yet?

I had one for the original ifollow refund, but not the second refund. I assume they will update and send out a new schedule, accounting for the fact the first payment will have be taken at a higher rate?


I queried on Friday and I was told they will be adjusted in August,
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DD payment for 21/22 season tickets on 15:15 - Jul 5 with 444 viewsSouperJim

DD payment for 21/22 season tickets on 14:42 - Jul 5 by billlm

I queried on Friday and I was told they will be adjusted in August,


Thanks

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