| Consumer rights used car help! 19:46 - Mar 4 with 4686 views | Duckegg |
Bought son a car (cash), nothing special just an old Fiesta for 1500. Its mechanically fine and a few bumps and scratches. however over night it chucked it down and the inside is flooded. I've traced the fault to the windscreen. I want my money back, what chances?
Anyone out there know what my rights are and how best to go about it? |  | | |  |
| Consumer rights used car help! on 19:48 - Mar 4 with 4114 views | taximan |
did you buy from a trader ? |  | | |
| Consumer rights used car help! on 19:50 - Mar 4 with 4111 views | Duckegg |
| Consumer rights used car help! on 19:48 - Mar 4 by taximan |
did you buy from a trader ? |
Yes, I did, consumer rights say it's in my favour but 'grubby' car dealer isnt interested | | | |
| Consumer rights used car help! on 19:55 - Mar 4 with 4073 views | taximan |
| Consumer rights used car help! on 19:50 - Mar 4 by Duckegg |
Yes, I did, consumer rights say it's in my favour but 'grubby' car dealer isnt interested |
trader has no choice
trading standards and all that | | | |
| Consumer rights used car help! on 20:00 - Mar 4 with 4073 views | Duckegg |
| Consumer rights used car help! on 19:55 - Mar 4 by taximan |
trader has no choice
trading standards and all that |
Let's hope so but fear getting my card into his machine and processing a refund is going to be hard work | | | |
| Consumer rights used car help! on 20:03 - Mar 4 with 4036 views | taximan |
| Consumer rights used car help! on 20:00 - Mar 4 by Duckegg |
Let's hope so but fear getting my card into his machine and processing a refund is going to be hard work |
go to the garage, clue yourself up with your rights, and argue like fck
he will backdown | | | |
| Consumer rights used car help! on 20:07 - Mar 4 with 4025 views | bluejake78 |
Ask the trader to sort out the fault. |  | | |
| Consumer rights used car help! on 20:09 - Mar 4 with 3997 views | taximan |
| Consumer rights used car help! on 20:07 - Mar 4 by bluejake78 |
Ask the trader to sort out the fault. |
it would probably be a botched up repair
refund is the sensible option
he will sell the car onto someone else
one of my long standing mates is a car dealer, i have a rough idea on this subject | | | |
| Consumer rights used car help! on 20:10 - Mar 4 with 4003 views | MJallday |
honestly, youve more chance of getting your cash back than i have of sleeping with keira knightly
itll cost you 75 quid for a new screen off your insurance... just do that. |  |
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| Consumer rights used car help! on 20:16 - Mar 4 with 3985 views | Duckegg |
| Consumer rights used car help! on 20:10 - Mar 4 by MJallday |
honestly, youve more chance of getting your cash back than i have of sleeping with keira knightly
itll cost you 75 quid for a new screen off your insurance... just do that. |
Let's hope we are both lucky ;-) | | | |
| Consumer rights used car help! on 20:18 - Mar 4 with 3976 views | Duckegg |
| Consumer rights used car help! on 20:09 - Mar 4 by taximan |
it would probably be a botched up repair
refund is the sensible option
he will sell the car onto someone else
one of my long standing mates is a car dealer, i have a rough idea on this subject |
That where my head is, the trim around the Base of the screen is where the problem is.
Cheers for your interest | | | |
| Consumer rights used car help! on 20:21 - Mar 4 with 3965 views | jeera |
| Consumer rights used car help! on 20:10 - Mar 4 by MJallday |
honestly, youve more chance of getting your cash back than i have of sleeping with keira knightly
itll cost you 75 quid for a new screen off your insurance... just do that. |
You keep your grubby hands off! |  |
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| Consumer rights used car help! on 20:23 - Mar 4 with 3951 views | jeera |
When did you buy it? Yesterday? | |
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| Consumer rights used car help! on 20:24 - Mar 4 with 3931 views | taximan |
| Consumer rights used car help! on 20:23 - Mar 4 by jeera |
When did you buy it? Yesterday? |
i believe you have 30 days to make the initial complaint | | | |
| Consumer rights used car help! on 20:31 - Mar 4 with 3923 views | Duckegg |
| Consumer rights used car help! on 20:23 - Mar 4 by jeera |
When did you buy it? Yesterday? |
Yep, Friday | | | |
| Consumer rights used car help! on 20:38 - Mar 4 with 3890 views | jeera |
| Consumer rights used car help! on 20:31 - Mar 4 by Duckegg |
Yep, Friday |
Basic rights then.
Any item, big or small has to be fit for purpose. That's consumer law. Even sold as seen.
Sure, weeks down the line you'd have no chance, but the next day, yes. | |
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| Consumer rights used car help! on 20:41 - Mar 4 with 3872 views | Duckegg |
| Consumer rights used car help! on 20:38 - Mar 4 by jeera |
Basic rights then.
Any item, big or small has to be fit for purpose. That's consumer law. Even sold as seen.
Sure, weeks down the line you'd have no chance, but the next day, yes. |
Heading back on Monday, I'll let you know how it goes | | | |
| Consumer rights used car help! on 20:44 - Mar 4 with 3854 views | jeera |
| Consumer rights used car help! on 20:41 - Mar 4 by Duckegg |
Heading back on Monday, I'll let you know how it goes |
Be polite but firm.
You're in the right.
If he offers a repair, (satisfactory standard of course), and you believe the car is worth it then maybe go with that. [Post edited 4 Mar 2017 20:45]
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| Consumer rights used car help! on 20:49 - Mar 4 with 3822 views | Duckegg |
| Consumer rights used car help! on 20:44 - Mar 4 by jeera |
Be polite but firm.
You're in the right.
If he offers a repair, (satisfactory standard of course), and you believe the car is worth it then maybe go with that. [Post edited 4 Mar 2017 20:45]
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I need to keep Mrs Ducking calm, she goes for the throat! | | | |
| Consumer rights used car help! on 20:50 - Mar 4 with 3818 views | Duckegg |
| Consumer rights used car help! on 20:44 - Mar 4 by jeera |
Be polite but firm.
You're in the right.
If he offers a repair, (satisfactory standard of course), and you believe the car is worth it then maybe go with that. [Post edited 4 Mar 2017 20:45]
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She feels mugged off! | | | |
| Consumer rights used car help! on 20:52 - Mar 4 with 3811 views | jeera |
| Consumer rights used car help! on 20:49 - Mar 4 by Duckegg |
I need to keep Mrs Ducking calm, she goes for the throat! |
Oh, feck it then.
Unleash her, close the door, wait outside and ignore the screams. | |
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| Consumer rights used car help! on 20:57 - Mar 4 with 3788 views | ElderGrizzly |
| Consumer rights used car help! on 20:18 - Mar 4 by Duckegg |
That where my head is, the trim around the Base of the screen is where the problem is.
Cheers for your interest |
If you really wanted money back, a small claims court would award in your favour. He'd soon back down if he knew that was where this was heading
https://www.citizensadvice.org.uk/law-and-courts/legal-system/taking-legal-actio [Post edited 4 Mar 2017 21:17]
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| Consumer rights used car help! on 03:39 - Mar 5 with 3490 views | Lord_Lucan |
Has it got a sunroof? Leaky sunroofs are a common fault on Fiestas. |  |
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| Consumer rights used car help! on 09:36 - Mar 5 with 3334 views | gerard1947 |
My son had an expensive problem with a truck albeit a couple of days out of warranty. It was purchased from a dealer. The repairers found an obvious previous bodge which had been done by the previous owner backed up by a fictitious garage receipt.
Because of the warranty the dealer refused to take any responsibility initially until I threatened Trading Standards. I took a friend to the meeting to take notes, which were copied and handed to the dealer after the meeting. The dealer agreed to settle the repair bill which was £3k.
Do a bit of research, check your rights, be firm, don't lose your rag and don't give up. [Post edited 5 Mar 2017 9:39]
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| Consumer rights used car help! on 10:00 - Mar 5 with 3302 views | Brennadonna |
| Consumer rights used car help! on 09:36 - Mar 5 by gerard1947 |
My son had an expensive problem with a truck albeit a couple of days out of warranty. It was purchased from a dealer. The repairers found an obvious previous bodge which had been done by the previous owner backed up by a fictitious garage receipt.
Because of the warranty the dealer refused to take any responsibility initially until I threatened Trading Standards. I took a friend to the meeting to take notes, which were copied and handed to the dealer after the meeting. The dealer agreed to settle the repair bill which was £3k.
Do a bit of research, check your rights, be firm, don't lose your rag and don't give up. [Post edited 5 Mar 2017 9:39]
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I work for the largest car dealers in Britain, personally I wouldn't buy a kit kat from them. My advice is if you're only spending £1500 go to an auction where you will pay around £800 for same car and if anything is wrong with it you've got £700 to put it right. Our company get 90% of their used cars from auction anyway. On top of this, a warranty isn't worth the paper it's written on. | | | |
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