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Greater Anglia 19:18 - Nov 2 with 525 viewsdyersdream

Anyone had any compensation from the train cancellations from the Nottingham forest game ?
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Greater Anglia on 19:22 - Nov 2 with 509 viewsThe_Romford_Blue

I hadn’t until I realised I’d put it through as a single not as a return. The second I changed it to a return, the money immediately went into my bank. Which suggests they have people ready to go who have applied but need it to be 100% correct details before the money is released.

Poll: Ashton Out? Yes or no

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My train ticket..... on 19:24 - Nov 2 with 495 viewsBloots

....refund came through literally about 15 mins after I put the claim in.

Still waiting on the taxi fair though.

Keaton, Kint, McManus, Fenster and Hockney.

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Greater Anglia on 19:51 - Nov 2 with 392 viewsjas0999

Not for this match … but regularly. They will pay out. Just have to chase them sometimes. Can only imagine they have a lot of claims as the service they provide is woeful.
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Greater Anglia on 23:25 - Nov 2 with 75 viewsN2_Blue

Nope.

I chased them but they state they don't get back to e-mail queries within 10 days or something and that i needed to wait.

Their customer service is shocking, and the lady on the phone wasn't particularly helpful.

She kept mentioning about the delay repay online thing and simply not understanding that you can't claim for a taxi or other expenses via that platform. They only seemed to want to help regarding delays and not compensation for travel that was not possible and where non-rail costs may have been incurred

Poll: Is it now time to sack Paul Cook?

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