| Anyone else ceased receiving emails from the club.. 10:36 - Oct 3 with 1386 views | Meadowlark |
..telling them when away tickets go on sale?
(Or is it just me they don't want going?) |  | | |  |
| Anyone else ceased receiving emails from the club.. on 10:46 - Oct 3 with 1331 views | DJR |
Me too when it matters. Instead I tend to get an email once it's gone past my priority.
As there are five of us with pretty high priorities, one of us normally spots that something has gone up on the website, but it shouldn't be this way. [Post edited 3 Oct 2023 10:46]
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| Anyone else ceased receiving emails from the club.. on 10:59 - Oct 3 with 1286 views | SitfcB |
Had on on Sunday about the Bristol City and Rotherham games saying I could buy from Monday and will get one on Thursday saying my boy can get his Friday. |  |
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| Anyone else ceased receiving emails from the club.. on 11:13 - Oct 3 with 1249 views | Bluebell |
I realised I wasn’t getting emails from them when Mr Bluebell kept telling when tickets were available.
A quick phone call to the ticket office and they told me my email account was hard bouncing! 
They passed it to ITFC Digital Support who said they would re-subscribe my email address and the emails started again. |  | | |
| Anyone else ceased receiving emails from the club.. on 13:33 - Oct 3 with 1087 views | Meadowlark |
| Anyone else ceased receiving emails from the club.. on 11:13 - Oct 3 by Bluebell |
I realised I wasn’t getting emails from them when Mr Bluebell kept telling when tickets were available.
A quick phone call to the ticket office and they told me my email account was hard bouncing!
They passed it to ITFC Digital Support who said they would re-subscribe my email address and the emails started again. |
Oh! Thanks for that. I'll give that a try, but I got my purchase confirmation email OK, so maybe that's not the problem?
Or do they come from different sources? | | | |
| Anyone else ceased receiving emails from the club.. on 13:38 - Oct 3 with 1065 views | NthQldITFC |
Thing is, they're sold out before the electrons carrying all the itty-bitty bits of the email can get down the telephone line. |  |
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| Anyone else ceased receiving emails from the club.. on 18:46 - Oct 4 with 864 views | hillbillies |
| Anyone else ceased receiving emails from the club.. on 13:33 - Oct 3 by Meadowlark |
Oh! Thanks for that. I'll give that a try, but I got my purchase confirmation email OK, so maybe that's not the problem?
Or do they come from different sources? |
They come from different sources. Happened to me last year and I had been put on some suppression list without realising!
However it has happened to me again as well. So I’m going to be emailing asking as well.
Glad it wasn’t just me. |  | | |
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