It would be nice to have a survey about the abysmal audio coverage for iFollow customers. The audio had two commentaries at the same time, in the early first half which I could not change. The audio stopped completely in the first half and again in the second half. Plus the commentary was voiced by a different person from last year. The home commentater dribbled on but the away commentator gave a decent commentary. Bring back Brenner Woolley and Mick Mills.

Lots of improvements achieved and I accept it is work in progress but:

A: Only 2 people serving at half time in Section P bar in west stand with 100+ people huffing and puffing in queues, many of which gave up!

B: Could not read the new screen from Sect P. Too much content packed in using small typeface. (Replays worked OK, otherwise pointless, need to learn from that one)

Lots of other good work has been delivered! Well done!

The two audios was only on the home broadcast on IFollow. the away one was perfect even though the clown was from Bolton! The scottish commentator really knew his stuff and knew which players were on the park etc. Really good even though a NotloB fan? Radio Suffolk was missing throughout the whole broadcast so I feel seriously let down and disappointed !Even Bucks Fizz said it was a soft penalty! Still we made enough chances to win three games. Nice to see Nice to see our loanee kicking off well for Pompey.

For some of the questions there weren't enough options when it came to answers. For example, I thought the sound level was fine, but it was muffled, but there was not option for this. And I had to answer the catering questions which I hadn't used because there was no N/A option.

I agree that the new screen is pretty useless I was in row S in the SBR upper. I could justr about make out the time but the teams were just a blur. The sound wasn;t too bad apart from when he announced the scorer whilst all the celebrations were going on.

The survey was pathetic! Had to answer questions on catering but didn't use it. The same with the Fanzone. Also we arrived early because my son wanted to go to the shop to buy a new shirt, but no option to tell them. Also, the ‘big screen' was a wast of time as I could not make out anything on it from the Sir Bobby upper. The sound system was better however.

Tricky to pick up the content on the screen from The Sir Alf. Are they putting one up the other end.

When are they going to sort out the hand driers some work for 10 seconds others don't work at all. Most people use the loo and hopefully wash their hands but these existing driers are not fit for 2022.

Also I love music but it was pretty difficult holding a conversation with fellow season ticket holders. Please turn down the volume.

That said the atmosphere was great and it was good to catch up again with friends from last season.

It is good they are seeking the views of fans, but the survey wasn't well designed. I had to rate the catering I didn't use. The option given for not liking the LED adverts was because the text wasn't clear, when I didn't like the distracting movement / flashing when the match was in play.

Good idea to send a survey out but the like others on here it wasn't the best design!
Best was atmosphere and flags, worst was flimsy paper cups for beer...£5.25 for draught San Miguel....rip off...and same price for a can of Carlsberg...shocking.
Well done Town for getting the fans back and keeping prices of tickets fair.
Please don't let our fab fans get ripped off from refreshments.

No option to say you didn't use catering, so had to answer answers about it which were N/A. Good to have surveys, that is the only way to improve things by listening to supporters.

Also need to improve the content on the TV's in the West Stand,nothing on them worth watching at all.
No match highlights at half time ,like we used to get,no half time or full time scores etc etc.
£5.25 for a can of Carlsberg, = Rip Off.
Gripe over.

Sitting on the end of a row between Block B and Block C in the Cobbold the PA was awful. Couldn't hear a thing that was said; but the music was booming. Only clear thing was the emergency announcement.

The staff in the Bar of the SBR north stand upper were abysmal. New staff who couldn't even work the till properly or pour a decent pint.

Ifollow was a mess early on but they sorted that out. I'm sure that lesson has been learned. Carlos Edwards doesn't have a voice for radio but I don't suppose much can be done about that! God save us from bringing back Brenner Wolley though, Can't stand his negative spin on everything. The great unwashed will be fine without him.

Marc- I think that ship has sailed, LED ad hordings with moving images are here to stay and are a condition of being in the premier league so I can't see them being removed.

A poorly compiled survey. Results on food, bars and ticketing entry did not apply to many but required answers. Waste of time.

we had a great day on saturday and for the sake of progress i'd like to say i had possibly the worst 'coffee' i've ever tasted! i mean it wasn't even coffee, it was like brown foul tasting water. why bother? was all i could think. must add though that the pies were very good! as was everything else. always love a day out at portman road.

Have to agree with the extortionate pricing in bars and food outlets. Unfortunately this happens at all forms of entertainment catering, whether it be football stadia, festivals, gigs or indeed anywhere the great British public want refreshment. You are a captive audience - pay our prices or go without. Same principle as motorway service stations. However as people are willing to patronise these fraudsters they will carry on overcharging. I know we are paying for service but £5.25 to pull a ring on top of a can of Carlsberg with a cost price of somewhere around £2.00 is just not on

Catering has not improved arrived in Beaties bar at 2 o'clock no pies went for a drink at full time no bar staff about 6 bar staff chatting but not interested in serving until called.
Customer service !!!!

I agree with the first comment re iFollow. Would have been nice to have had a survey about that for those who listened only on iFollow. In addition to the tech probs, the standard of audio was clearly for a tv commentary. An EADT article 4th Aug on twitter says someone was 'mis-briefed' hence a tv commentary. Also the person who we're supposed to email about such matters is a Scott Paul. However, the response to my email last week re audio just had a 'standard response' from a Marcus Nash, as did many who emailed. Haven't seen anything about the feedback on the ITFC website & not everyone looks at twitter. Hopefully the new audio will be sorted.