Town have outlined the new ticket touting policy which was announced at the recent Fans’ Forum.

The policy has been introduced following the illicit reselling of tickets via social media, in some cases in order to gain points on the new Super Blues membership system in order to stand a greater chance of gaining seats for higher demand matches, such as the derby at Norwich City.

If season ticket holders are unable to make games, season ticket holders can contact the ticket office and ask to pass their season cards - or alternatively a PDF version - on to family or friends only with a fee involved if the seat has to be upgraded.

This is not possible for away games where the club will be randomly selecting purchasers to collect tickets at the away ground, ensuring that they are the one attending the match. The club say they may also take additional steps including spot checks at away grounds.

Town say they aren’t taking the issue lightly: “We take ticket touting very seriously and will work to limit the supply of tickets to the 'illegal black market’.

“We will start to conduct ticket checks at away games based on random selections, as well as using intelligence or information provided by fans, to make calls to supporters suggesting they are looking to sell without the permission of the club.

“We will consistently look at processes and policies and where applicable make changes with the view of preventing supporters touting their tickets.”

If fans see tickets being sold via third parties, the club are encouraging them to email touting@itfc.co.uk including details of where they have been advertised and for how much so they can investigate.

A full Q&A on the matter can be found on the club website.

Photo: Action Images

earlsgreenblue added 09:25 - Sep 29 What a problem to have, wouldn’t have happened under “super Mick” wonder why.
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Bluearmy_81 added 09:53 - Sep 29 Why? One word, evans
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Marcus added 11:49 - Sep 29 Evans - buy tickets, package them, re-sell at an inflated rate - this isn't touting. apparently. How about tout a ticket online, send an e-card and argue the £200 extra is for the card? Touting at all levels need to be considered/
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CavendishBlue added 12:43 - Sep 29 I don't know if Evans touting cases have all been resolved yet? Clearly it would never have been an issue in his day anyway. Should the club really be allowed to do this if the buyer is just re-couping the ticket price or allowing a trsuted one to attend instead(after all people do buy tickets as presents for others?) Could underdstand this if tickets of say £35 were exchanging hands for £200.Seems a bit heavy handed if all somebody is doing is increasing there points tally to buy further tickets from the club.

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PutneyBlue added 13:04 - Sep 29 Cavendish, it's not that the club doesn't want the income - they'll get it anyway, as someone else will have priority. They want it to be fair to those who don't cheat, so that they get the priority they have fairly earned.
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hyperbrit added 13:40 - Sep 29 Evans has good lawyers!!
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blues1 added 13:41 - Sep 29 Cavendish. Whether the person buying, then selling the ticket is making a profit or not, is irrelevant. The law,clearly states that it is illegal for anyone who is not an authorised vendor, to sell tickets for a football match. So the club have has to do something about it, or they could be in trouble.
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