| ITFC Digital Account 19:27 - Oct 20 with 746 views | judespiveyg |
Hi all,
My Dad is trying to purchase a ticket to the Forest game on Friday night, however he's having some trouble signing in to the ticket website. I thought he may have just been forgetting his password but hitting 'forgotten password' has apparently not led to a reset link being sent to his email. I've had a look as well as this hasn't been an issue in the past, and he's a season ticket holder so his email should be in the system.
It mentions an 'ITFC Digital Account' which I don't remember before. Is this something new the club have brought in for which he'll have to create an account, or is it just a renaming of the old login system? Can't say I remember perfectly but think in the past it was the customer number to login rather than email address, as it is now, so leads me to believe its a new system.
Thanks. |  |
| I survived Ipswich 0-0 Burton |
| |  |
| ITFC Digital Account on 20:37 - Oct 20 | Meadowlark |
"If multiple Supporter IDs are linked to the same email address (e.g. for a family member), we strongly recommend that each ticketing account has a unique email address.
To update your ticketing account email address, please contact the Ticket Office on 03330 050 503, Monday to Friday, between 10am and 5pm or by emailing mainticketoffice@itfc.co.uk.
Your Supporter ID still exists and remains associated with your account. Only the way you log in has changed.
What hasn’t changed:
Your ticket purchases and entitlements
Your membership status and benefits
Your booking history and away priority points
Your friends and family network
After Tuesday, 2nd June, if you do not have a ticketing account, one will be created for you automatically the next time you visit the ticketing website and login to your ITFC Digital Account. |  | | |
| ITFC Digital Account on 20:45 - Oct 20 | SitfcB |
Easiest thing to do would be for him to ring the ticket office up tomorrow (open from 10am) and let them sort it, they should be able to do it within a few minutes with a few details given. |  |
| |
| |
By continuing to use the site, you agree to our use of cookies and to abide by our Terms and Conditions.
