| FA cup tickets 12:42 - Jan 16 with 1681 views | rustyblue |
As a season ticket holder I received an email with instructions to reserve my seat for the fa cup burnley game, following these instructions all i could get was, this page is unavailable, so waited until 10am to purchase my usual seat, would you believe it all in my section seem to be sold including my seat, i was under the impression i would have 48hrs to redeem it, i have now had to purchase a seat in the upper tier which probably belongs to another season ticket holder who is going to be as P----D of as i am. I also notice that as a season ticket holder i could purchase an additional two seats, surely if this is allowed other ticket holders may lose their usual seats. |  |
| |  |
| FA cup tickets on 12:46 - Jan 16 with 1637 views | BlueJudge |
Sadly, I think lots of people are doing this. The 'reserved seat' is in your tickets section and can be bought from there (if i recall correctly). The club have posted a video on how to buy your Reserved seat. Not as simple as it used to be! I also bought another seat in a panic. Have now asked the club to refund my lack of patience!! | | | |
| FA cup tickets on 13:33 - Jan 16 with 1497 views | rustyblue |
| FA cup tickets on 12:46 - Jan 16 by BlueJudge |
Sadly, I think lots of people are doing this. The 'reserved seat' is in your tickets section and can be bought from there (if i recall correctly). The club have posted a video on how to buy your Reserved seat. Not as simple as it used to be! I also bought another seat in a panic. Have now asked the club to refund my lack of patience!! |
Yes, i followed the video to reserve my seat but all i got was this page is unavailable, seems to me that they don't really give a s--t about loyal season ticket holders as long as they sell tickets, COME on TOWN get your house in order | |
| |
| FA cup tickets on 13:46 - Jan 16 with 1424 views | SitfcB |
| FA cup tickets on 13:33 - Jan 16 by rustyblue |
Yes, i followed the video to reserve my seat but all i got was this page is unavailable, seems to me that they don't really give a s--t about loyal season ticket holders as long as they sell tickets, COME on TOWN get your house in order |
It’s pretty simple to follow really.
You won’t have got another s/t holders seat as the unsold ones won’t be released until 10am Wednesday. |  |
| |
| FA cup tickets on 14:29 - Jan 16 with 1320 views | Hogger |
It was super easy to do follow the video and I am impressed at the thinking behind this... the ticket office at Ipswich is excellent in my experience | | | |
| FA cup tickets on 15:23 - Jan 16 with 1192 views | DerryfromBury |
| FA cup tickets on 14:29 - Jan 16 by Hogger |
It was super easy to do follow the video and I am impressed at the thinking behind this... the ticket office at Ipswich is excellent in my experience |
I was having the exact same problem, and starting to panic that we would not be able to purchase our own seats. That was until I was helped by a fellow supporter on here.
Were is the video you refer too, and how was you alerted to it.
Many Thanks |  | | |
| FA cup tickets on 15:30 - Jan 16 with 1160 views | LankHenners |
| FA cup tickets on 14:29 - Jan 16 by Hogger |
It was super easy to do follow the video and I am impressed at the thinking behind this... the ticket office at Ipswich is excellent in my experience |
Feel sorry for the ticket office staff - tough shift for them today I imagine. Send an email detailing what to do with an easy to follow video and the time you can do it from in big lettering and have probably been inundated all day with people ringing them up complaining the site's broken. |  |
| |
| FA cup tickets on 15:45 - Jan 16 with 1125 views | BlueJudge |
| FA cup tickets on 15:30 - Jan 16 by LankHenners |
Feel sorry for the ticket office staff - tough shift for them today I imagine. Send an email detailing what to do with an easy to follow video and the time you can do it from in big lettering and have probably been inundated all day with people ringing them up complaining the site's broken. |
Sadly the email with video didn't land in my inbox until after 1.30, but I spotted it on Facebook and that was posted around 10.00 although didn't see that until I had made the mistake. Yes, ticket office were great and problem resolved. I did apologise to them!! | | | |
| |
By continuing to use the site, you agree to our use of cookies and to abide by our Terms and Conditions.
