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What's your record for being on hold to a customer service team 20:59 - Jul 29 with 922 viewsFrimleyBlue

Mrs been on hold for 1 hour and 57 minutes now to barclays. I'll be honest I'd have given up after 10 minutes.

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What's your record for being on hold to a customer service team on 21:07 - Jul 29 with 880 viewsSitfcB

They’re usually pretty good.

Has she phoned them direct from the app?
[Post edited 29 Jul 2022 21:07]

COYB
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What's your record for being on hold to a customer service team on 21:12 - Jul 29 with 861 viewsHatStand

.. and still 175 in the queue

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What's your record for being on hold to a customer service team on 21:15 - Jul 29 with 853 viewsFrimleyBlue

What's your record for being on hold to a customer service team on 21:07 - Jul 29 by SitfcB

They’re usually pretty good.

Has she phoned them direct from the app?
[Post edited 29 Jul 2022 21:07]


Nah she can't get on the app... that's why she's calling them lol.

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What's your record for being on hold to a customer service team on 21:19 - Jul 29 with 842 viewsFrimleyBlue

Update


They answered!!!



Then hung up.



I know I shouldn't have done. But I had to laugh.

Nice knowing you all

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What's your record for being on hold to a customer service team on 21:28 - Jul 29 with 829 viewsSeablu

2hrs 11 mins to Virgin Media in February.
Much like those filthy Aviva w*nkers, they will never see a penny from me ever again.
Customer is king.

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What's your record for being on hold to a customer service team on 21:31 - Jul 29 with 815 viewstazdac

What's your record for being on hold to a customer service team on 21:15 - Jul 29 by FrimleyBlue

Nah she can't get on the app... that's why she's calling them lol.


From July 11th their phone lines closed a 8pm except emergency contact, everything else has to be done online or app :o)
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What's your record for being on hold to a customer service team on 21:31 - Jul 29 with 812 viewsSuperKieranMcKenna

What's your record for being on hold to a customer service team on 21:28 - Jul 29 by Seablu

2hrs 11 mins to Virgin Media in February.
Much like those filthy Aviva w*nkers, they will never see a penny from me ever again.
Customer is king.



You should have known better than to do business with a Norwich City sponsor…
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What's your record for being on hold to a customer service team on 22:33 - Jul 29 with 752 viewsGuthrum

About 2 days, on and off, to HMRC. In stints of an hour or two at a time.

Good Lord! Whatever is it?
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What's your record for being on hold to a customer service team on 22:58 - Jul 29 with 708 viewsSeablu

What's your record for being on hold to a customer service team on 21:31 - Jul 29 by SuperKieranMcKenna

You should have known better than to do business with a Norwich City sponsor…


Company pension was with them, so I had no choice.
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What's your record for being on hold to a customer service team on 23:00 - Jul 29 with 704 viewsBlueForYou

Over two hours to HSBC Business to get a new internet banking thingy to work. Similar experience with US West phone company in the States 20 years ago.
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What's your record for being on hold to a customer service team on 23:07 - Jul 29 with 686 viewsWickhamsLeftBoot

4hr 30mins to the Canadian Tax Service for the line to then drop.
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What's your record for being on hold to a customer service team on 06:01 - Jul 30 with 578 viewsLegendofthePhoenix

At least all the ironing has been done.

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What's your record for being on hold to a customer service team on 09:27 - Jul 30 with 484 viewsjontysnut

When I applied for free tickets on the last day of the Headingley test I was 15,745 in the queue.
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