Town Announce Matchday Ticket Refund Options
Wednesday, 24th Jun 2020 17:06
Town have announced the options available to fans who had purchased matchday tickets for the games at the end of the season which failed to take place due to the coronavirus crisis - full refunds, credits or donations to the academy and Community Trust.
The Blues had five home matches and three away games still to play when the season was suspended in March before being curtailed and settled on points per game a fortnight ago. Town had sold around 2,500 matchday tickets for those fixtures.
Option One Receive a full refund back to the payment card that was used for making the purchase.
Option Two Leave the refund as credit of the same value to be added to your online account to be redeemed against a ticketing product such as future match tickets, memberships, payment towards a season ticket. *T&Cs apply.
Option Three Donate the money to be used for the ITFC Community Trust and the academy by emailing to confirm. The cub say any donation will obviously be gratefully received in “what we fully appreciate is a financially challenging time for all, including Ipswich Town”.
Town are asking fans to email the ticket office as soon as possible before 5pm on Monday 29th June clearly stating their choice and remembering to include the customer number with which the tickets were purchased. The email address is firstname.lastname@example.org. Those who booked matchday hospitality for any of the eight unplayed games have already been contacted.
As reported earlier in the week, compensation options for season ticket holders will be published early in July, while all seasonal commercial clients will be contacted directly regarding the compensation options available to them.
Photo: Action Images
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