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Feeling Very Blue Not Watching You
Written by Pessimistic on Thursday, 6th Dec 2018 17:50

Being an overseas supporter means I get to see all the live streams of Ipswich Town games for a seasonal subscription fee. Great idea! Well, it used to be, until one day I could not log in and asked iFollow to resend my password.

This was the beginning of my misery because this did not work and having tried again and again to change my password nothing worked. That was three weeks ago and I have missed a number of games since.

iFollow replied to my emails but their advice was also flawed. They gave me a temporary password which did not work either and now, I have reluctantly informed them that if they cannot get their act together, I will have no alternative but to cancel my subscription! I do not want to do this but we pay to be provided with a service, don't we?

Then it dawned on me rather belatedly, that even this was not possible because I could only access my account details by logging into iFollow! I have been a Town supporter for more than 50 years and I never thought such a simple operation could present so many complications. All other websites that I used that need passwords work fine and even removing cookies and other add-ons have not helped. If you are a member of iFollow I suggest you should never change your password!

Even though Town are struggling, my love affair with the Blues will never die but my love affair with iFollow is declining rapidly. I have followed the Blues through the good times and the bad since I first took an interest in the club in the days of Bill McGarry. For 10 years I subscribed to iPlayer but in those days I could only get the excellent commentary provided by Radio Suffolk but these days I get sound and vision - or at least I used to!

Being able to see the Tractor Boys on a regular basis via this service is a price worth paying but I have reluctantly arrived at the inescapable conclusion that if this problem is not resolved before Saturday, then I will soon become another stay away supporter.

If anyone has any practical advice on how to overcome this issue before the next match away at Stoke, then I would be delighted to hear from you. Watching Town these days may not be very productive in terms of points but at least under Paul Lambert, they are trying their damnedest to entertain, which is something iFollow seem incapable of.

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algarvefan added 22:09 - Dec 6
I live in Portugal and I must say thus far I have found the service excellent, along with the Radio Suffolk commentary. Sorry you have experience these troubles but the only thing I missed about the UK was my Town football and I settle down in the comfort of my own home out here now to watch the lads.

Pessimistic added 23:29 - Dec 6
Nice one Algarvefan. Just don't change your password - whatever you do!

algarvefan added 18:33 - Dec 7
Pessimistic having heard your story I promise I won't, hope you get it sorted soon mate.

michaeldownunder added 22:30 - Dec 7
Over here in Oz and it works fine, once I had a problem logging on and they say it was because I was signed in twice !!!. Deleted everything to do with iFollow from my lap top, short cuts etc. Started again and it has worked fine since.

The time delay get's to me so I just listen to the radio commentary and watch the TWTD chat room. After the game I watch the high/low lights.

PS yes never change your password.

Steve_ITFC_Sweden added 06:52 - Dec 16
iFollow works ok in Sweden most of the time. Used to be more unreliable, but seems to have improved. The time lapse is a double-edged sword. If the opposition are about to take a dangerous free kick, I often can’t resist the temptation to check out on TWTD Chat what happened. Same thing if we are winning (as against Wigan) with one minute to go.

SamWhiteUK added 16:28 - Dec 19
Steve, why on earth would you do that?

Hogger added 09:25 - Dec 20
MIne also works very well in Amsterdam, especially this season with the commentary. Only frustration I find is when you log in and find the match is not being shown because it is the featured game elsewhere (and I don't mean Sky as that is always told well in advance). Would be great if I-follow could offer a subscription option where you pay the extra rights for these games. Good luck m8 in getting this sorted

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