|Feeling Very Blue Not Watching You|
Written by Pessimistic on Thursday, 6th Dec 2018 17:50
Being an overseas supporter means I get to see all the live streams of Ipswich Town games for a seasonal subscription fee. Great idea! Well, it used to be, until one day I could not log in and asked iFollow to resend my password.
This was the beginning of my misery because this did not work and having tried again and again to change my password nothing worked. That was three weeks ago and I have missed a number of games since.
iFollow replied to my emails but their advice was also flawed. They gave me a temporary password which did not work either and now, I have reluctantly informed them that if they cannot get their act together, I will have no alternative but to cancel my subscription! I do not want to do this but we pay to be provided with a service, don't we?
Then it dawned on me rather belatedly, that even this was not possible because I could only access my account details by logging into iFollow! I have been a Town supporter for more than 50 years and I never thought such a simple operation could present so many complications. All other websites that I used that need passwords work fine and even removing cookies and other add-ons have not helped. If you are a member of iFollow I suggest you should never change your password!
Even though Town are struggling, my love affair with the Blues will never die but my love affair with iFollow is declining rapidly. I have followed the Blues through the good times and the bad since I first took an interest in the club in the days of Bill McGarry. For 10 years I subscribed to iPlayer but in those days I could only get the excellent commentary provided by Radio Suffolk but these days I get sound and vision - or at least I used to!
Being able to see the Tractor Boys on a regular basis via this service is a price worth paying but I have reluctantly arrived at the inescapable conclusion that if this problem is not resolved before Saturday, then I will soon become another stay away supporter.
If anyone has any practical advice on how to overcome this issue before the next match away at Stoke, then I would be delighted to hear from you. Watching Town these days may not be very productive in terms of points but at least under Paul Lambert, they are trying their damnedest to entertain, which is something iFollow seem incapable of.
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