Forum | I don't get the queuing system by GavTWTD

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I don't get the queuing system 10:09 - Aug 12 with 5343 views

On my laptop I joined the queue at 9:30. I had about 430 people ahead of me.

Just before 10am I thought I'd try with my mobile too. It almost went straight in after the bar slid all the way to the right. It took another 7 minutes for the laptop to get entry.

I've got my ticket for Fulham. Happy days.

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I don't get the queuing system on 12:52 - Aug 12 with 1032 views

SuffolkPunchFC

I don't get the queuing system on 11:05 - Aug 12 by GavTWTD
Yeah I wouldn't call.it a queue, more of a throttling device to.allow a certain number through so as not to kill the server. Now learned it's random so get those devices ready!

It was explained somewhere by the club before they launched the new system.

Step 1 if effectively a ballot. Between 9:30:00 and 9:59:59 you join a waiting room. There may be a queue to get onto the website during that time to load balance everyone visiting the ticketing website. That is NOT a position for ticket buying queue.

At 10:00:00 everyone on the waiting room is allocated a position in the ticket buying queue by ballot - this is completely random, as you would expect with a ballot. This position in the queue is when you will be able to able to access the ticketing ordering page - after everyone before you been has been given access, and a chance to buy their ticket(s).

After 10:00:00, anyone going to the ticketing website having NOT joined the ballot between 9:30 and 10 will be put at the end of the queue.

It's a fairly easy to understand process. and I think very fair for a very over subscribed demand. The initial waiting room / ballot avoids the website cashing due to too many people arriving at the exact same moment, and there is nothing worse that crashing ticketing websites which completely randomise who gets tickets in a totally unfair way.

Swapsys? on 17:34 - Aug 12 with 911 views

Buhrer

Because of the random nature of desperately grabbing any ticket I managed to get one but its away from the other family STs.

So I thought there might be a member also wanting to do a swaps for my one ticket in lower SAR row A for one ticket elsewhere ideally the West or an upper tier. PM to discuss this if you're interested.

I don't get the queuing system on 18:29 - Aug 12 with 873 views

NeedhamChris

Funny to see the different reactions because it's you

feel a bit dirty by heavyweight 12 Aug 2024 10:16
Got a ticket for Fulham but I'd logged in on 4 different devices, 2 laptops & 2 mobiles

Queued at 645 , 1282, 2823 & 3857 took 10 mins for the first to get to the front of the queue.

Queue placement does indeed seem to be random, although both the mobiles were higher up the queue.

Edit: just to be clear I think multiple devices is a perfectly sensible strategy

[Post edited 12 Aug 2024 18:32]

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I don't get the queuing system on 20:26 - Aug 12 with 749 views

Nthsuffolkblue

I don't get the queuing system on 11:25 - Aug 12 by Oldsmoker
"I was only allowed 2 in the ballot so have to leave 1 child and my wife at home." Uh Oh. Of course you're going to take your favourite child. But which one is favourite? Will the children have to compete to win your heart? I can see a lot of crying, and who knows how your children will respond.

Fortunately one is much more of a fan than the other. I still would have preferred to have gone as a family like we normally do, though.

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I don't get the queuing system on 21:11 - Aug 12 with 675 views

Oldsmoker

I don't get the queuing system on 20:26 - Aug 12 by Nthsuffolkblue
Fortunately one is much more of a fan than the other. I still would have preferred to have gone as a family like we normally do, though.

So there's a downside to Premier League promotion after all.
Town have become a victim of their own success.
Increase the ground capacity and it still won't be enough.
Perhaps your wife could get to know one of the players wives and try to get free tickets.

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