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Anyone good with Consumer advice 17:43 - Jan 26 with 1639 viewsRobTheSnob

Would really appreciate a little bit of advice if anyone on here is a specialist
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Anyone good with Consumer advice on 17:48 - Jan 26 with 1602 viewsBlueBadger

I'm a specialist, my speciality is the care of the critically ill, if that helps.

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Anyone good with Consumer advice on 17:51 - Jan 26 with 1592 viewsredrickstuhaart

Offer specifics and I suspect you will get some good comments.
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Car advice on 18:04 - Jan 26 with 1566 viewsRobTheSnob

2 years ago I brought an Audi from Motorpoint, with 16k on the clock. My car has just been into audi today with a egr low pressure sensor fault, but Audi are saying it's not covered under warrenty due to the car being chpped/remapped. Something I haven't done or was advised of at the point of sale. I think Motorpoint are responsible, they have sold me something not fit for purpose.
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Anyone good with Consumer advice on 18:18 - Jan 26 with 1520 viewsPendejo

Don't consume yellow snow

That type of advice?

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Car advice on 18:30 - Jan 26 with 1490 viewsMK1

Car advice on 18:04 - Jan 26 by RobTheSnob

2 years ago I brought an Audi from Motorpoint, with 16k on the clock. My car has just been into audi today with a egr low pressure sensor fault, but Audi are saying it's not covered under warrenty due to the car being chpped/remapped. Something I haven't done or was advised of at the point of sale. I think Motorpoint are responsible, they have sold me something not fit for purpose.


As it is 2 years ago, I doubt Motorpoint will entertain a claim from you unfortunately.

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Anyone good with Consumer advice on 18:37 - Jan 26 with 1469 viewsfactual_blue

Anyone good with Consumer advice on 17:48 - Jan 26 by BlueBadger

I'm a specialist, my speciality is the care of the critically ill, if that helps.


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Car advice on 18:44 - Jan 26 with 1452 viewsredrickstuhaart

Car advice on 18:04 - Jan 26 by RobTheSnob

2 years ago I brought an Audi from Motorpoint, with 16k on the clock. My car has just been into audi today with a egr low pressure sensor fault, but Audi are saying it's not covered under warrenty due to the car being chpped/remapped. Something I haven't done or was advised of at the point of sale. I think Motorpoint are responsible, they have sold me something not fit for purpose.


Dont think fitness for purpose comes into it.

Probably turns on how it was described. If, for instance, they sold it specifically with a valid Audi warranty, you may have a claim for misrepresentation. Not straightforward after two years though. I imagine someone knowledgeable about such things could figure out when it was remapped. Must be something in the metadata there...
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Car advice on 18:48 - Jan 26 with 1444 viewsBloomBlue

Car advice on 18:04 - Jan 26 by RobTheSnob

2 years ago I brought an Audi from Motorpoint, with 16k on the clock. My car has just been into audi today with a egr low pressure sensor fault, but Audi are saying it's not covered under warrenty due to the car being chpped/remapped. Something I haven't done or was advised of at the point of sale. I think Motorpoint are responsible, they have sold me something not fit for purpose.


The trouble with chipped/remapped is its hard to confirm when it was chipped/remapped.

I also would be surprised if Motorpoint even check for that other than looking at any paperwork stating details about it and/or the remapper added a sticker to the ECU.

The trouble is manufacturers started adding ECUs a few years ago to aid diagnostics but that also gave people the ability to use that ECU to remapp the car.
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Car advice on 21:05 - Jan 26 with 1282 viewsearlsgreenblue

Car advice on 18:04 - Jan 26 by RobTheSnob

2 years ago I brought an Audi from Motorpoint, with 16k on the clock. My car has just been into audi today with a egr low pressure sensor fault, but Audi are saying it's not covered under warrenty due to the car being chpped/remapped. Something I haven't done or was advised of at the point of sale. I think Motorpoint are responsible, they have sold me something not fit for purpose.


A difficult position, you’d have to prove that the seller had known the car had been modified initially, maybe the software could be interrogated & the information of installation date & type / make of software used to help your case, for example if it was installed pre purchase?
As for fit for purpose type recourse, unlikely given it’s been ok for some time & covered x number of miles since purchase.
As has already been suggested, if it was sold with manufacturer warranty & it turns out it doesn’t have that’s maybe your way forward, but you’d almost certainly have to prove the software change was done pre sale.
Best of luck.
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Car advice on 21:27 - Jan 26 with 1235 viewsredrickstuhaart

Car advice on 21:05 - Jan 26 by earlsgreenblue

A difficult position, you’d have to prove that the seller had known the car had been modified initially, maybe the software could be interrogated & the information of installation date & type / make of software used to help your case, for example if it was installed pre purchase?
As for fit for purpose type recourse, unlikely given it’s been ok for some time & covered x number of miles since purchase.
As has already been suggested, if it was sold with manufacturer warranty & it turns out it doesn’t have that’s maybe your way forward, but you’d almost certainly have to prove the software change was done pre sale.
Best of luck.


Not correct. Even if they knew, there is no issue unless they said it was something its not. Remapping is not a defect imo.

You would have to show they represented it as original / still carrying a valid Audi warranty, irrespective of if they knew it was remapped or not.

Similarly, even if they did know, if they did not represent otherwise, there is no obvious issue. Starting point is to look at the original ad or documents and see if its misleading.
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