| Charities can change your DD amount? on 12:42 - Sep 3 with 1282 views | Guthrum |
That's more than a bit naughty - I wonder what the Charity Commission might think - and likely to lose them supporters. |  |
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| Charities can change your DD amount? on 12:45 - Sep 3 with 1240 views | DanTheMan |
Can they? DDs can obviously be automatically changed but at the very least it would be considered incredibly bad practice when doing it as a "negative option". Pay.UK might also be annoyed given how it's being done.
It might break the consumer rights act and I'd imagine the fundraising regulator would take a very dim view on it.
Might also break GDPR...
Very strange for them to risk this. [Post edited 3 Sep 12:47]
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| Charities can change your DD amount? on 12:50 - Sep 3 with 1214 views | NedPlimpton |
| Charities can change your DD amount? on 12:45 - Sep 3 by DanTheMan |
Can they? DDs can obviously be automatically changed but at the very least it would be considered incredibly bad practice when doing it as a "negative option". Pay.UK might also be annoyed given how it's being done.
It might break the consumer rights act and I'd imagine the fundraising regulator would take a very dim view on it.
Might also break GDPR...
Very strange for them to risk this. [Post edited 3 Sep 12:47]
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Surely this is no different to a product changing price though?
I get contact lenses monthly and pay by direct debit for them. They email me when there is going to be a price change. I don't even think they give me an option to opt out. Pretty standard stuff
Are we being more harsh because it's a charity and our money isn't buying a "product"? |  | | |
| Charities can change your DD amount? on 13:08 - Sep 3 with 1126 views | DanTheMan |
| Charities can change your DD amount? on 12:50 - Sep 3 by NedPlimpton |
Surely this is no different to a product changing price though?
I get contact lenses monthly and pay by direct debit for them. They email me when there is going to be a price change. I don't even think they give me an option to opt out. Pretty standard stuff
Are we being more harsh because it's a charity and our money isn't buying a "product"? |
That's why they are different though, in one case you are buying a product and then one is a gift. I imagine when you signed the contract for your contact lenses that includes a clause that they are allowed to increase it to cover inflation etc.
They probably can't just quadruple the price still without reason and expect you to notice.
To me, it seems like it breaks 1.3.3 of the fundraising code:
https://www.fundraisingregulat
Unless this was part of some sort of contract when they signed up, I do not see how this is considered OK. | |
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| Charities can change your DD amount? on 13:49 - Sep 3 with 1016 views | JammyDodgerrr |
They absolutely cannot do that without you signing something new, unless your "donation" is for a product. If it's a genuine donation, they are breaking all sorts of codes. Cancel it and report it to the Charity Commission. |  |
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| Charities can change your DD amount? on 13:57 - Sep 3 with 1001 views | Ryorry |
Are you sure it’s not from a scammer who’s got hold of your email? Esp if the emails you usually get from the charity go to your inbox, not junk?
Don’t know how it might work, but you have to be suspicious of everything these days, esp if you’ve had the email addy a very long time.
I’d ring the charity up to query, definitely don’t reply to the email. |  |
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| Charities can change your DD amount? on 14:03 - Sep 3 with 970 views | NedPlimpton |
| Charities can change your DD amount? on 13:08 - Sep 3 by DanTheMan |
That's why they are different though, in one case you are buying a product and then one is a gift. I imagine when you signed the contract for your contact lenses that includes a clause that they are allowed to increase it to cover inflation etc.
They probably can't just quadruple the price still without reason and expect you to notice.
To me, it seems like it breaks 1.3.3 of the fundraising code:
https://www.fundraisingregulat
Unless this was part of some sort of contract when they signed up, I do not see how this is considered OK. |
I'd imagine people do sign something before agreeing to a DD with a charity
How would this differ to something like National Trust membership which is also a DD and increases year on year? | | | |
| Charities can change your DD amount? on 14:04 - Sep 3 with 960 views | N2_Blue |
This will end up shooting charities in the foot if it's true. SOme people that may have signed up for a donation may no longer choose to do so.
I expect some charities (who have no intention of doing the same) would be pretty annoyed by this as i think it's a damaging move. |  |
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| Charities can change your DD amount? on 15:09 - Sep 3 with 814 views | Vaughan8 |
| Charities can change your DD amount? on 13:57 - Sep 3 by Ryorry |
Are you sure it’s not from a scammer who’s got hold of your email? Esp if the emails you usually get from the charity go to your inbox, not junk?
Don’t know how it might work, but you have to be suspicious of everything these days, esp if you’ve had the email addy a very long time.
I’d ring the charity up to query, definitely don’t reply to the email. |
Yes. I have emailed their general email, not the one if I just click "reply". I'll have to see what they say.
I did think it was strange but it does look genuine, but as you say you can never be too sure.
EDIT: I've looked at their "terms and conditions" and they now have set a minimum donation which is what they were trying to get me up to.
I'm guessing that is why....and because i've had the same amount for so long they're just trying to get me up to the new minimum donation. Still a bit cheeky! [Post edited 3 Sep 15:13]
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| Charities can change your DD amount? on 15:12 - Sep 3 with 791 views | DanTheMan |
| Charities can change your DD amount? on 14:03 - Sep 3 by NedPlimpton |
I'd imagine people do sign something before agreeing to a DD with a charity
How would this differ to something like National Trust membership which is also a DD and increases year on year? |
Because that's a membership subscription, not a donation.
But yes, it all comes down to exactly what you signed at the time. For donations, I think it would be really odd if they could do such large increases with a negative option. | |
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| Charities can change your DD amount? on 15:33 - Sep 3 with 717 views | BloomBlue |
DDs can be changed, it will be in the T&Cs. Bit like your energy company can increase / decrease monthly payments.
They should contact you, which it appears they have done with the email.
This is why companies hate Standing Orders, because the T&C on SOs normally meant they had to obtain your approval before changing it.
Funnily enough I hear a lot of people moan about this sort of thing especially as more and more move away from paperless. Either they don't look at every email or they find its been placed in their junk folder |  | | |
| Charities can change your DD amount? on 15:39 - Sep 3 with 690 views | NedPlimpton |
| Charities can change your DD amount? on 15:12 - Sep 3 by DanTheMan |
Because that's a membership subscription, not a donation.
But yes, it all comes down to exactly what you signed at the time. For donations, I think it would be really odd if they could do such large increases with a negative option. |
Whilst i agree that it's morally poor, I really don't think the charity in this instance have done anything that they aren't allowed to do | | | |
| Charities can change your DD amount? on 15:40 - Sep 3 with 682 views | OldFart71 |
I gave years ago to Live Aid and I regularly put clothes either into a bank outside our firestation or to Sue Rider in the Station Yard in Needham.
But since someone told me that lots of these charities only put pennies out of pounds donated I have become reluctant to pay for the people that run these things who take out millions.
Lots of aid sent abroad gets captured by various groups and never gets to those in need.
I vowed that if I ever won a substantial amount I would seek out a family or buy a piece of equipment for a hospital or suchlike. | | | |
| Charities can change your DD amount? on 15:49 - Sep 3 with 645 views | NedPlimpton |
| Charities can change your DD amount? on 15:40 - Sep 3 by OldFart71 |
I gave years ago to Live Aid and I regularly put clothes either into a bank outside our firestation or to Sue Rider in the Station Yard in Needham.
But since someone told me that lots of these charities only put pennies out of pounds donated I have become reluctant to pay for the people that run these things who take out millions.
Lots of aid sent abroad gets captured by various groups and never gets to those in need.
I vowed that if I ever won a substantial amount I would seek out a family or buy a piece of equipment for a hospital or suchlike. |
Average Charity CEO pay is nowhere near what you might think it is. I volunteer regularly for a reasonably large charity that has just appointed a new CEO for £60-£70k
I can't comment on the second part of your post, but would say that there are tonnes of small, local charities that are doing amazing things and are crying out for regular donations. Please don't tar them with the same brush as larger multi-national charities | | | |
| Charities can change your DD amount? on 16:48 - Sep 3 with 561 views | SailorBlue |
| Charities can change your DD amount? on 15:33 - Sep 3 by BloomBlue |
DDs can be changed, it will be in the T&Cs. Bit like your energy company can increase / decrease monthly payments.
They should contact you, which it appears they have done with the email.
This is why companies hate Standing Orders, because the T&C on SOs normally meant they had to obtain your approval before changing it.
Funnily enough I hear a lot of people moan about this sort of thing especially as more and more move away from paperless. Either they don't look at every email or they find its been placed in their junk folder |
This.
D/D's can be changed but S/O can't without your authorisation, was just about to say the same thing re energy companies (but also council tax, licence fee etc..)
In response to OP yes I also donate d/d to a charity and the same thing happened, it was only a small increase though and I also hadn't increased since I set it up a few years ago so thought it was fair but fortunately the emails advising me did not go into junk so I was aware! | | | |
| Charities can change your DD amount? on 18:35 - Sep 3 with 494 views | Animal |
| Charities can change your DD amount? on 15:40 - Sep 3 by OldFart71 |
I gave years ago to Live Aid and I regularly put clothes either into a bank outside our firestation or to Sue Rider in the Station Yard in Needham.
But since someone told me that lots of these charities only put pennies out of pounds donated I have become reluctant to pay for the people that run these things who take out millions.
Lots of aid sent abroad gets captured by various groups and never gets to those in need.
I vowed that if I ever won a substantial amount I would seek out a family or buy a piece of equipment for a hospital or suchlike. |
The number of good charities out there massively outweigh the number of bad charities. Do your research of charities you are interested in on the charities commission website.
Just for example, I would never support Cancer Research UK, as similar to many medical charities only 63% of their expenditure was on charitable activities. Where for a big charity I do support, Tearfund, 86% of their expenditure was on charitable activities.
I also would not tend to support hospitals as in principle I think they should be properly funded by the government through taxation - although I accept that this is not currently the case and they rely upon having charitable arms who I am sure do great work that benefit their community.
In response to the OP, I choose to give to charities by standing order instead of direct debit, which means the amount I give only increases when I choose to do so. I also give additional, one off gifts, usually by debit card as I believe this has the lowest admin fees for the charity. The charities I give to are able to reclaim tax that I have paid (known as gift aid). |  | | |
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