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HSBC 10:21 - Nov 24 with 1298 views_clive_baker_

Is the app / internet banking down for anyone else?

Blinking annoying, got something to pay.
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HSBC on 10:33 - Nov 24 with 1264 viewsITFC_Forever

On BBC news:
https://www.bbc.co.uk/news/technology-67514068

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HSBC on 10:35 - Nov 24 with 1261 viewsgeg1992

I signed up to HSBC as a second bank account to make the most of a £260 free offer, but had a terrible experience so far. Luckily it's just a second / back-up account and I'll be switching it next year.

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HSBC on 10:52 - Nov 24 with 1209 viewsMeadowlark

HSBC on 10:35 - Nov 24 by geg1992

I signed up to HSBC as a second bank account to make the most of a £260 free offer, but had a terrible experience so far. Luckily it's just a second / back-up account and I'll be switching it next year.


Yeah. Me too. Useless.
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HSBC on 12:15 - Nov 24 with 1136 viewshomer_123

HSBC on 10:52 - Nov 24 by Meadowlark

Yeah. Me too. Useless.


Strange isn't it - my experience with HSBC Business Banking has been nothing but fantastic.

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HSBC on 13:49 - Nov 24 with 1014 viewstextbackup

HSBC on 12:15 - Nov 24 by homer_123

Strange isn't it - my experience with HSBC Business Banking has been nothing but fantastic.


Been with them since doing work experience there as a 15 year old!
Never, ever, had an issue with them.

But due to new employment I’ve had to open an account with my employer, and again, so far, no issues with them either.

Would be interested to know just what issues people have had to be able to describe them as ‘useless’

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HSBC on 14:03 - Nov 24 with 976 viewsJ2BLUE

This is the first problem I remember having with them in over 20 years. Great app and service IMO.

Truly impaired.
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HSBC on 14:20 - Nov 24 with 949 viewsMeadowlark

HSBC on 13:49 - Nov 24 by textbackup

Been with them since doing work experience there as a 15 year old!
Never, ever, had an issue with them.

But due to new employment I’ve had to open an account with my employer, and again, so far, no issues with them either.

Would be interested to know just what issues people have had to be able to describe them as ‘useless’


It's taken four weeks so far to try to open an account. Waiting for various documents which were all promised much earlier so that I can use the App, which is quite important for an online account. After being fobbed off with excuses the final document arrived at last this morning only for me to discover that the whole system has crashed.
My experience over the last four weeks therefore leads me to describe them as useless.
I accept that this may not be long term customers' shared view, but I can only judge based upon my own experience.
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