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Upgrading a ticket 22:33 - Nov 27 with 2604 viewstheinbetweener

My Dad’s giving me his season ticket for a couple of games in December. He’s got a concession ticket (over 65). Does anyone know how much it costs to upgrade to a standard adult ticket? Presumably you can do it on match day at the ticket office? Thanks in advance TWTD’ers.
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Upgrading a ticket on 22:36 - Nov 27 with 2570 viewsTresBonne

Ring club up before and ask that way. They'll do it and take payment over the phone, and I think give you a QR code ticket, not sure on that bit though. But deffo easier to just do it over the blower
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Upgrading a ticket on 06:50 - Nov 28 with 2381 viewswitchdoctor

give the T O a bell..they are really helpful for this…changed our senior tickets for adults ( my daughter) for the Everton game and it was a tad under £7.50…,,this for the north upper…,
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Upgrading a ticket on 07:43 - Nov 28 with 2297 viewsslade1

I have never heard of this before.....
I have a senior (over 65 ) season ticket and give it to family members when cannot make a game. Whoever uses it has never upgraded it, they just show it and walk in the turnstiles.
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Upgrading a ticket on 08:44 - Nov 28 with 2165 viewshype313

£21, phone them and they'll sort it, don't do it on the day as there are awful queues

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Upgrading a ticket on 08:50 - Nov 28 with 2145 viewssoupytwist

I upgraded my son's U23 Upper SAR ticket for the Leicester game to a regular adult one at the ticket office pre-game. Queues were OK. I think it was about £15.00

I've often been tempted to just try it at the turnstile but never had the nerve.
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Upgrading a ticket on 09:08 - Nov 28 with 2094 viewsbluelagos

Upgrading a ticket on 08:50 - Nov 28 by soupytwist

I upgraded my son's U23 Upper SAR ticket for the Leicester game to a regular adult one at the ticket office pre-game. Queues were OK. I think it was about £15.00

I've often been tempted to just try it at the turnstile but never had the nerve.


So it flashes to the operator summat like "Check concession" when a concession ticket is used.

Whether they do is another matter, but they can tell what ticket you are using.
[Post edited 28 Nov 2024 9:08]

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Upgrading a ticket on 09:08 - Nov 28 with 2090 viewsHelp

Upgrading a ticket on 07:43 - Nov 28 by slade1

I have never heard of this before.....
I have a senior (over 65 ) season ticket and give it to family members when cannot make a game. Whoever uses it has never upgraded it, they just show it and walk in the turnstiles.


Naughty, but if the ticket scanners do not realise the user is not over 65 then the club needs to sort that out.

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Upgrading a ticket on 09:10 - Nov 28 with 2081 viewsbluelagos

Upgrading a ticket on 09:08 - Nov 28 by Help

Naughty, but if the ticket scanners do not realise the user is not over 65 then the club needs to sort that out.


Paying minimum wage - sitting in the cold - long queue building up - suspect more than a few shrug their shoulders tbh

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Upgrading a ticket on 09:11 - Nov 28 with 2074 viewsUB9Blue

Upgrading a ticket on 09:08 - Nov 28 by Help

Naughty, but if the ticket scanners do not realise the user is not over 65 then the club needs to sort that out.


My mate used to use a ticket from someone who was over 65 and he did get refused entry once and had to upgrade it. Previous occasions he got through without question.
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Upgrading a ticket on 09:30 - Nov 28 with 2017 viewssoupytwist

Upgrading a ticket on 09:08 - Nov 28 by bluelagos

So it flashes to the operator summat like "Check concession" when a concession ticket is used.

Whether they do is another matter, but they can tell what ticket you are using.
[Post edited 28 Nov 2024 9:08]


Not sure how that happens with the SAR stand turnstiles - you just scan the barcode on the back of the ticket card and in you go. It's more likely that it doesn't recognise the barcode on someone's phone and then an attendant has to tell the person to make sure the brightness is turned up on the phone. Or someone's folded their printed ticket along the barcode and the scanner doesn't like it.

On the other hand I'd be surprised if the club had installed turnstiles that basically rely on people's honesty to enforce concession pricing entry.

If a supermarket self service till with a camera on can't tell if I (mid fifties man with appropriate amount of grey hair and wrinkles) am over 18 or not, I don't know how the turnstiles can work out if the person scanning is entitled to their concession or not.
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Upgrading a ticket on 10:23 - Nov 28 with 1892 viewsBlueDouglas

I've had to do this before. You can call the ticket office, or go into the club shop on a day before the game. I think it costs a few quid, not much.

One thing to remember though is that once it's upgraded, they'll email your dad with a new ticket for the game, and his season ticket won't work.
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Upgrading a ticket on 11:29 - Nov 28 with 1790 viewstextbackup

Upgrading a ticket on 09:08 - Nov 28 by Help

Naughty, but if the ticket scanners do not realise the user is not over 65 then the club needs to sort that out.


What if they are 63 and look over 65?

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Upgrading a ticket on 11:36 - Nov 28 with 1771 viewsSE1blue

Upgrading a ticket on 11:29 - Nov 28 by textbackup

What if they are 63 and look over 65?


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Upgrading a ticket on 11:38 - Nov 28 with 1764 viewstextbackup

Upgrading a ticket on 11:36 - Nov 28 by SE1blue

Finidi left us ages ago, it’s time to let it go.


He’d get complimentary tickets surely, he wouldn’t need to get a ST and queue up with us scumbags

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Upgrading a ticket on 11:49 - Nov 28 with 1730 viewsChris_ITFC

Upgrading a ticket on 09:30 - Nov 28 by soupytwist

Not sure how that happens with the SAR stand turnstiles - you just scan the barcode on the back of the ticket card and in you go. It's more likely that it doesn't recognise the barcode on someone's phone and then an attendant has to tell the person to make sure the brightness is turned up on the phone. Or someone's folded their printed ticket along the barcode and the scanner doesn't like it.

On the other hand I'd be surprised if the club had installed turnstiles that basically rely on people's honesty to enforce concession pricing entry.

If a supermarket self service till with a camera on can't tell if I (mid fifties man with appropriate amount of grey hair and wrinkles) am over 18 or not, I don't know how the turnstiles can work out if the person scanning is entitled to their concession or not.


Think about it.

The loss of a few gaming the system is compensated by not having to pay the wages of a human being to stand there manning each turnstile.

For the supermarket on the other hand, it would be illegal to turn a blind eye in their case.

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Upgrading a ticket on 11:52 - Nov 28 with 1706 viewsDeano69

Upgrading a ticket on 22:36 - Nov 27 by TresBonne

Ring club up before and ask that way. They'll do it and take payment over the phone, and I think give you a QR code ticket, not sure on that bit though. But deffo easier to just do it over the blower


The replacement ticket/QR Code is emailed to the registered email address on the account

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Upgrading a ticket on 13:11 - Nov 28 with 1620 viewstextbackup

Upgrading a ticket on 11:52 - Nov 28 by Deano69

The replacement ticket/QR Code is emailed to the registered email address on the account


If you take the ST card into the ticket office they issue a physical ticket on the upgrade.

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Upgrading a ticket on 13:47 - Nov 28 with 1556 viewsDeano69

Upgrading a ticket on 13:11 - Nov 28 by textbackup

If you take the ST card into the ticket office they issue a physical ticket on the upgrade.


Yes, if you go in. I have only really done this on the phone

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Upgrading a ticket on 21:59 - Nov 28 with 1371 viewsnorth_stand77

Upgrading a ticket on 11:29 - Nov 28 by textbackup

What if they are 63 and look over 65?


I'm happy to report that this is the first season I have qualified for my concession in the North Stand and I have been questioned 3 times by staff on the turnstiles!......not complaining
[Post edited 28 Nov 2024 22:01]
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