| Two seasons back, on Boxing Day 16:34 - Apr 13 with 795 views | Bobbychase |
I was with my usual fairweather crowd who only tend to come to the Dec 26th game. One of them fancied a coffee so even though it was hammering it down, we went to the trendy-looking coffee van in the fanzone. Kick-off was approaching.
There were only two people ahead of us so we didn't expect to get too wet, but it took forever to get served. A long line formed behind us, and the rain got heavier.
In the coffee van were three people. Two were on their phones and chatting and seemingly oblivious to the growing line of customers, one was taking the money and making the drinks as well. One of the lads I was with lives and works in London and tends to expect speedier service. By the time we got to the front of the queue, by now freezing, wet and in danger of missing kick-off, steam was coming out of his ears.
I'm sure we all have multiple tales like this, from not being able to get a pint at half time, to the catering units constantly running out of hot food and, although I think this might be less of an issue these days, the apathetic staff in the club shop on a non-matchday.
I really hope the combination of Ashton and the new owners revamps the gameday experience. Yeah Suffolk is a bit of a sleepy place, but that's no excuse. |  |
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| Two seasons back, on Boxing Day on 16:45 - Apr 13 with 732 views | hype313 |
I agree, the matchday experience has been abject at best in recent times, I get that they tried to change things and look at putting things on eg Fanzone but it just all seemed half hearted and limp, pretty much sums up the Evans tenure.
There is a huge opportunity to tap into on gameday, something I'm sure Ashton will look to capitlise on. |  |
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| Two seasons back, on Boxing Day on 16:49 - Apr 13 with 717 views | RegencyBlue |
I don’t get the impression this guy takes many prisoners, on or off the pitch.
I think anyone at the club who thinks things are going to just carry on as before is in for a rude awakening! |  | | |
| Two seasons back, on Boxing Day on 16:54 - Apr 13 with 690 views | Bobbychase |
| Two seasons back, on Boxing Day on 16:45 - Apr 13 by hype313 |
I agree, the matchday experience has been abject at best in recent times, I get that they tried to change things and look at putting things on eg Fanzone but it just all seemed half hearted and limp, pretty much sums up the Evans tenure.
There is a huge opportunity to tap into on gameday, something I'm sure Ashton will look to capitlise on. |
I think the fanzone is, in principle, a great idea. But it only works if you fill the space with enjoyable activities and decent catering. | |
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| Two seasons back, on Boxing Day on 17:07 - Apr 13 with 645 views | Steve_M |
Indeed, the inability to maximise income from food and drink for what is a captive audience has just been incompetent.
Another example, when Muhren and Thijsen were signing copies of the Gamechangers book a few years back the bar in Churchmans (is that Legends?) was packed, but they closed at 6 and were desperate to kick everyone out. Another hour would have more than paid for itself. |  |
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| Two seasons back, on Boxing Day on 17:11 - Apr 13 with 629 views | homer_123 |
| Two seasons back, on Boxing Day on 16:54 - Apr 13 by Bobbychase |
I think the fanzone is, in principle, a great idea. But it only works if you fill the space with enjoyable activities and decent catering. |
But to get fans to come, you've got to deliver on the pitch. |  |
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| Two seasons back, on Boxing Day on 17:14 - Apr 13 with 602 views | Fixed_It |
| Two seasons back, on Boxing Day on 17:07 - Apr 13 by Steve_M |
Indeed, the inability to maximise income from food and drink for what is a captive audience has just been incompetent.
Another example, when Muhren and Thijsen were signing copies of the Gamechangers book a few years back the bar in Churchmans (is that Legends?) was packed, but they closed at 6 and were desperate to kick everyone out. Another hour would have more than paid for itself. |
Pre-pouring drinks, and even pre-paying, for half-time drinks like you do in the theatre. Double the revenue at least - and happy customers. |  |
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| Two seasons back, on Boxing Day on 17:23 - Apr 13 with 568 views | SitfcB |
The coffee van in the fanzone is nothing to do with the club though?
To be honest pre match you’re better off going to the stadium bars, hardly ever any queues and fully stocked! [Post edited 13 Apr 2021 17:24]
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| Two seasons back, on Boxing Day on 17:24 - Apr 13 with 559 views | Bobbychase |
| Two seasons back, on Boxing Day on 17:07 - Apr 13 by Steve_M |
Indeed, the inability to maximise income from food and drink for what is a captive audience has just been incompetent.
Another example, when Muhren and Thijsen were signing copies of the Gamechangers book a few years back the bar in Churchmans (is that Legends?) was packed, but they closed at 6 and were desperate to kick everyone out. Another hour would have more than paid for itself. |
And let's not forget the Easter Monday match from three seasons back when our own stewards tried to stop fans who had been on the pitch for that penalty competition getting back to their seats and Cole Skuse had to intervene.
It sometimes amazes me any of us return regularly. | |
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| Two seasons back, on Boxing Day on 17:25 - Apr 13 with 556 views | Steve_M |
| Two seasons back, on Boxing Day on 17:14 - Apr 13 by Fixed_It |
Pre-pouring drinks, and even pre-paying, for half-time drinks like you do in the theatre. Double the revenue at least - and happy customers. |
Or maybe even contactless payments. | |
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| Two seasons back, on Boxing Day on 17:26 - Apr 13 with 549 views | Fixed_It |
| Two seasons back, on Boxing Day on 17:25 - Apr 13 by Steve_M |
Or maybe even contactless payments. |
Maybe, just maybe, this pandemic will have taught them that such a thing exists! | |
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| Two seasons back, on Boxing Day on 17:30 - Apr 13 with 520 views | JakeITFC |
Needing to change the barrel of the lager in the Upper North Stand bar at 3:45pm on the first day of the season a couple of years back a personal highlight. |  | | |
| Two seasons back, on Boxing Day on 17:54 - Apr 13 with 444 views | hype313 |
| Two seasons back, on Boxing Day on 17:25 - Apr 13 by Steve_M |
Or maybe even contactless payments. |
I really wouldn't be surprised if the reason behind that was the cost for the PDQ machines. | |
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