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New ITFC website login/account issue... 13:42 - Jun 29 with 2652 viewshoppy

Should I be able to sign in with old details, or do you HAVE to create a new account, and if so, are all your old details, family and friends, ticket purchases, team card points etc all protected and accessible, or do you have to start from scratch? I've tried all the saved login passwords etc, and keep getting an error.

I've also tried the 'can't remember your password' for both possible email addresses I may have made purchases from before, and it said it can't find that email address for some reason
[Post edited 29 Jun 2023 13:43]

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New ITFC website login/account issue... on 13:46 - Jun 29 with 2599 viewsKieran_Knows

You need a completely new account, and having set my new account up yesterday, there isn't any other information on there (other than the fact I added my address in).

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New ITFC website login/account issue... on 13:49 - Jun 29 with 2576 viewsSteve_M

I can still log into the ticketing site using my customer number and password, can't log into the main ITFC one with that the previous password for that though.

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New ITFC website login/account issue... on 13:56 - Jun 29 with 2543 viewshoppy

New ITFC website login/account issue... on 13:49 - Jun 29 by Steve_M

I can still log into the ticketing site using my customer number and password, can't log into the main ITFC one with that the previous password for that though.


Ah yes, I can do that... so all my purchases etc are there, but I thought I read somewhere that they're making it seamless to only have one login across all the site?!

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New ITFC website login/account issue... on 14:32 - Jun 29 with 2477 viewsearlsgreenblue

A new account needed, done everything but I do not receive the email with the confirmation link in it, I wonder if others are having the same issue?
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New ITFC website login/account issue... on 14:39 - Jun 29 with 2461 viewsThe_Realist_09

New ITFC website login/account issue... on 14:32 - Jun 29 by earlsgreenblue

A new account needed, done everything but I do not receive the email with the confirmation link in it, I wonder if others are having the same issue?


Received mine instantly, have you checked your junk/spam folder?
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New ITFC website login/account issue... on 16:18 - Jun 29 with 2375 viewsPJH

New ITFC website login/account issue... on 14:32 - Jun 29 by earlsgreenblue

A new account needed, done everything but I do not receive the email with the confirmation link in it, I wonder if others are having the same issue?


I have been told four times so far that an email is being sent, still waiting. Will have another go tomorrow- yes, my email address is correct.
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New ITFC website login/account issue... on 16:21 - Jun 29 with 2353 viewshoppy

New ITFC website login/account issue... on 16:18 - Jun 29 by PJH

I have been told four times so far that an email is being sent, still waiting. Will have another go tomorrow- yes, my email address is correct.


Is that pjh@correct.co.uk?

Strange email address...

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New ITFC website login/account issue... on 16:22 - Jun 29 with 2351 viewsElderGrizzly

New ITFC website login/account issue... on 13:46 - Jun 29 by Kieran_Knows

You need a completely new account, and having set my new account up yesterday, there isn't any other information on there (other than the fact I added my address in).


I tried to create a new account today, but have never received the 2nd email you need to click on to activate your account.

I'm guessing it is broken somewhere or over-worked!

Edit: and yes, i've checked my junk ;)
[Post edited 29 Jun 2023 16:22]
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New ITFC website login/account issue... on 16:24 - Jun 29 with 2332 viewsKeno

I think its a system to keep idiots from logging in

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New ITFC website login/account issue... on 16:25 - Jun 29 with 2324 viewsKeno

New ITFC website login/account issue... on 16:24 - Jun 29 by Keno

I think its a system to keep idiots from logging in


Anyone know how to recover your password, I seem to having issues logging in

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New ITFC website login/account issue... on 16:25 - Jun 29 with 2321 viewsChurchman

New ITFC website login/account issue... on 13:49 - Jun 29 by Steve_M

I can still log into the ticketing site using my customer number and password, can't log into the main ITFC one with that the previous password for that though.


Exactly the same for me.
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New ITFC website login/account issue... on 16:31 - Jun 29 with 2308 viewsKieran_Knows

New ITFC website login/account issue... on 16:22 - Jun 29 by ElderGrizzly

I tried to create a new account today, but have never received the 2nd email you need to click on to activate your account.

I'm guessing it is broken somewhere or over-worked!

Edit: and yes, i've checked my junk ;)
[Post edited 29 Jun 2023 16:22]


I received the confirmation email straight away when I done it, but that was yesterday evening when things were maybe a bit quieter!

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New ITFC website login/account issue... on 17:02 - Jun 29 with 2243 viewsfactual_blue

Yes

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New ITFC website login/account issue... on 17:17 - Jun 29 with 2206 viewsfactual_blue

New ITFC website login/account issue... on 16:25 - Jun 29 by Keno

Anyone know how to recover your password, I seem to having issues logging in


I've logged in, but appear to have both your details and those of Hoppy.

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New ITFC website login/account issue... on 19:10 - Jun 29 with 2107 viewshoppy

New ITFC website login/account issue... on 16:25 - Jun 29 by Keno

Anyone know how to recover your password, I seem to having issues logging in


It’s clearly working then.

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New ITFC website login/account issue... on 19:17 - Jun 29 with 2079 viewsFather_Jack

I went in to register today. To enter your date of birth it seems as though you have to start in a calendar on today's date and go back to your birth year by month.

For silver surfers like me with a wobbly index finger that will take me several months in itself.

Clegg, sort it out.

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