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Why can I no longer get net connection using Chrome? When Safari's fine 12:44 - Oct 9 with 4239 viewsRyorry

Any tech whizzos able to help pls? Now getting no more than a few Kbps on Chrome when it's worked at a good speed for over 4 years. Have deleted cookies/chaches for all time, didn't help; deleting last 7 days' browsing helped get me those few Kbps but not enough for hotmail or gmail.

Maybe it was old version from about 2 years ago - would uninstalling and downloading new version help?

Also - can anyone recommend phone service providers who do wifi calling from mobile please? Cheers if you can help.

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Why can I no longer get net connection using Chrome? When Safari's fine on 12:54 - Oct 9 with 3837 viewsSteve_M

Have you tried closing all Chrome processes in Task Manager? Go into the details tab and force it to close there.

That helps with Chrome at times, the updated version probably would too.

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Why can I no longer get net connection using Chrome? When Safari's fine on 12:57 - Oct 9 with 3829 viewsRyorry

Why can I no longer get net connection using Chrome? When Safari's fine on 12:54 - Oct 9 by Steve_M

Have you tried closing all Chrome processes in Task Manager? Go into the details tab and force it to close there.

That helps with Chrome at times, the updated version probably would too.


Ah, will try that, thanks.

Edit: there are about a thousand things running on it, not sure what to do next!
[Post edited 9 Oct 2020 13:18]

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Why can I no longer get net connection using Chrome? When Safari's fine on 14:30 - Oct 9 with 3784 viewseireblue

Why can I no longer get net connection using Chrome? When Safari's fine on 12:57 - Oct 9 by Ryorry

Ah, will try that, thanks.

Edit: there are about a thousand things running on it, not sure what to do next!
[Post edited 9 Oct 2020 13:18]


Err, have you turned it off, then on again?
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Why can I no longer get net connection using Chrome? When Safari's fine on 14:31 - Oct 9 with 3783 viewsDanTheMan

I'd try uninstalling and reinstalling. Bear in mind that you might want to back up things like bookmarks etc. if you are not signed into a Google account (as that backs them up). On a side note, you really should keep the browser updated.

If that doesn't work there are probably a few other things to look at / try.

As for wifi calling:
https://www.4g.co.uk/news/ee-o2-three-and-vodafone-which-networks-offer-wi-fi-ca

Might be out of date but that should get you started.
[Post edited 9 Oct 2020 14:32]

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Why can I no longer get net connection using Chrome? When Safari's fine on 14:36 - Oct 9 with 3772 viewsRyorry

Why can I no longer get net connection using Chrome? When Safari's fine on 14:31 - Oct 9 by DanTheMan

I'd try uninstalling and reinstalling. Bear in mind that you might want to back up things like bookmarks etc. if you are not signed into a Google account (as that backs them up). On a side note, you really should keep the browser updated.

If that doesn't work there are probably a few other things to look at / try.

As for wifi calling:
https://www.4g.co.uk/news/ee-o2-three-and-vodafone-which-networks-offer-wi-fi-ca

Might be out of date but that should get you started.
[Post edited 9 Oct 2020 14:32]


Thanks Dan. I tried making sure I'd got all the latest updates installed, restarted, uninstalled old Chrome, installed new Chrome from a safe site - and still getting same issue. Have a few Kbps connection which allows a few basic sites (but not enough for email or to register more than 0 speed on fast.com). :(

Problem is I hate Safari! Grey text on black background for toolbars, grr!

Could you tell me what th other things to try are please? Using a mac Mojave 10.14

Edit: the 4G comparison site's really useful, cheers 👍
[Post edited 9 Oct 2020 14:38]

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Why can I no longer get net connection using Chrome? When Safari's fine on 14:42 - Oct 9 with 3761 viewsbournemouthblue

Is any virus software blocking it?

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Why can I no longer get net connection using Chrome? When Safari's fine on 14:51 - Oct 9 with 3753 viewsRyorry

Why can I no longer get net connection using Chrome? When Safari's fine on 14:42 - Oct 9 by bournemouthblue

Is any virus software blocking it?


Interesting thought. I'll run a malware scan, cheers.

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Why can I no longer get net connection using Chrome? When Safari's fine on 14:54 - Oct 9 with 3751 viewsBluefish

Porn blocker in chrome

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Why can I no longer get net connection using Chrome? When Safari's fine on 15:00 - Oct 9 with 3739 viewsRyorry

Why can I no longer get net connection using Chrome? When Safari's fine on 14:54 - Oct 9 by Bluefish

Porn blocker in chrome


Don't judge others by yourself!

Full scan done, 0 threats or issues found.

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Why can I no longer get net connection using Chrome? When Safari's fine on 15:09 - Oct 9 with 3732 viewsDanTheMan

Why can I no longer get net connection using Chrome? When Safari's fine on 14:36 - Oct 9 by Ryorry

Thanks Dan. I tried making sure I'd got all the latest updates installed, restarted, uninstalled old Chrome, installed new Chrome from a safe site - and still getting same issue. Have a few Kbps connection which allows a few basic sites (but not enough for email or to register more than 0 speed on fast.com). :(

Problem is I hate Safari! Grey text on black background for toolbars, grr!

Could you tell me what th other things to try are please? Using a mac Mojave 10.14

Edit: the 4G comparison site's really useful, cheers 👍
[Post edited 9 Oct 2020 14:38]


"Using a mac Mojave 10.14"

Ah, this might limit my ability to help!

If you type into Google just "Speed test" and click the button you get, what are you seeing?

Also do the same from a different browser. Are the numbers radically different?

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Why can I no longer get net connection using Chrome? When Safari's fine on 15:35 - Oct 9 with 3714 viewsRyorry

Why can I no longer get net connection using Chrome? When Safari's fine on 15:09 - Oct 9 by DanTheMan

"Using a mac Mojave 10.14"

Ah, this might limit my ability to help!

If you type into Google just "Speed test" and click the button you get, what are you seeing?

Also do the same from a different browser. Are the numbers radically different?


Cannot load speed test on Chrome, no internet connection! Trying fast.com on Chrome I get '0'.

Trying fast.com on Safari, I have 21Mbps

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Why can I no longer get net connection using Chrome? When Safari's fine on 15:38 - Oct 9 with 3707 viewsDanTheMan

Why can I no longer get net connection using Chrome? When Safari's fine on 15:35 - Oct 9 by Ryorry

Cannot load speed test on Chrome, no internet connection! Trying fast.com on Chrome I get '0'.

Trying fast.com on Safari, I have 21Mbps


Just so I'm clear, you cannot get even onto Google from Chrome? Can you get onto any sites (that are not fast.com)?

Are you getting "Unable to connect to the internet" message with the dinosaur? If so, is there an error code also there?

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Why can I no longer get net connection using Chrome? When Safari's fine on 15:44 - Oct 9 with 3700 viewsRyorry

Why can I no longer get net connection using Chrome? When Safari's fine on 15:38 - Oct 9 by DanTheMan

Just so I'm clear, you cannot get even onto Google from Chrome? Can you get onto any sites (that are not fast.com)?

Are you getting "Unable to connect to the internet" message with the dinosaur? If so, is there an error code also there?


Yep, can't get onto google from chrome. Get gmail but unable to open individual emails. Get basic html version of a few sites - BBC weather forecast, e.g.

On fast.com get English (US)
Your Internet speed is
0
* Could not reach our servers to perform the test. You may not be connected to the internet

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Why can I no longer get net connection using Chrome? When Safari's fine on 15:52 - Oct 9 with 3693 viewsDanTheMan

Why can I no longer get net connection using Chrome? When Safari's fine on 15:44 - Oct 9 by Ryorry

Yep, can't get onto google from chrome. Get gmail but unable to open individual emails. Get basic html version of a few sites - BBC weather forecast, e.g.

On fast.com get English (US)
Your Internet speed is
0
* Could not reach our servers to perform the test. You may not be connected to the internet


What does it say when you try and go to Google?

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Why can I no longer get net connection using Chrome? When Safari's fine on 15:56 - Oct 9 with 3690 viewsRyorry

Why can I no longer get net connection using Chrome? When Safari's fine on 15:52 - Oct 9 by DanTheMan

What does it say when you try and go to Google?


In on my phone using Chrome I think which defines it as problem with laptop I'd say!

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Why can I no longer get net connection using Chrome? When Safari's fine on 16:02 - Oct 9 with 3684 viewsRyorry

Why can I no longer get net connection using Chrome? When Safari's fine on 15:52 - Oct 9 by DanTheMan

What does it say when you try and go to Google?


Back on laptop now.

It did get google options for me, but speed's too low to allow me to get onto test sites - as in

"Internet speed test
Check your Internet speed in under 30 seconds. The speed test usually transfers less than 40 MB of data, but may transfer more data on fast connections.

To run the test, you'll be connected to Measurement Lab (M-Lab) and your IP address will be shared with them and processed by them in accordance with their privacy policy. M-Lab conducts the test and publicly publishes all test results to promote Internet research. Published information includes your IP address and test results, but doesn’t include any other information about you as an Internet user.

About

PageSpeed Insights - Google Developersdevelopers.google.com › speed › pagespeed › insights
Read the latest Google Webmaster Central posts about performance & speed. Web Performance. Learn more about web performance tools at Google.

Make the Web Faster | Google Developersdevelopers.google.com › speed
Speed up with the PageSpeed Modules. Run the open source PageSpeed Modules on your Apache or Nginx server to automatically rewrite and optimize ..."

Weird or what?!

**Edit** - could it be something to do with memory capacity? It did warn me I was getting near capacity a few days ago, but offered to compress files, which I allowed, and that seemed to sort it.
[Post edited 9 Oct 2020 16:09]

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Why can I no longer get net connection using Chrome? When Safari's fine on 20:50 - Oct 9 with 3602 viewssolemio

Use Brave.
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Why can I no longer get net connection using Chrome? When Safari's fine on 22:28 - Oct 9 with 3568 viewsRyorry

Why can I no longer get net connection using Chrome? When Safari's fine on 20:50 - Oct 9 by solemio

Use Brave.


That's really interesting, I was thinking about it but decided to go with Firefox as my second browser, just on the grounds of familiarity really - am on that now and quite pleased with it - not quite as fast as Chrome (when it was working at its best) or Safari, but far more user-friendly than the latter. Can actually see tabs! and it's storing my logins, which Safari didn't.

What's good about Brave that makes you recommend it?

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Why can I no longer get net connection using Chrome? When Safari's fine on 23:07 - Oct 9 with 3545 viewsitfc56

Why can I no longer get net connection using Chrome? When Safari's fine on 14:36 - Oct 9 by Ryorry

Thanks Dan. I tried making sure I'd got all the latest updates installed, restarted, uninstalled old Chrome, installed new Chrome from a safe site - and still getting same issue. Have a few Kbps connection which allows a few basic sites (but not enough for email or to register more than 0 speed on fast.com). :(

Problem is I hate Safari! Grey text on black background for toolbars, grr!

Could you tell me what th other things to try are please? Using a mac Mojave 10.14

Edit: the 4G comparison site's really useful, cheers 👍
[Post edited 9 Oct 2020 14:38]


One thing that may help while you're stuck with Safari - if your main issue is grey text on black background. This is part of Mac's optional "dark mode". If you go to settings on main menu bar and select general you can set to "light" which amongst other thing will change the safari toolbar to a light background.
Personally while I've used other browsers I always come back to Safari as it simply works best and fastest on Mac. But accept everyone has their own preference.
[Post edited 9 Oct 2020 23:07]
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Why can I no longer get net connection using Chrome? When Safari's fine on 06:23 - Oct 10 with 3496 viewsRyorry

Why can I no longer get net connection using Chrome? When Safari's fine on 23:07 - Oct 9 by itfc56

One thing that may help while you're stuck with Safari - if your main issue is grey text on black background. This is part of Mac's optional "dark mode". If you go to settings on main menu bar and select general you can set to "light" which amongst other thing will change the safari toolbar to a light background.
Personally while I've used other browsers I always come back to Safari as it simply works best and fastest on Mac. But accept everyone has their own preference.
[Post edited 9 Oct 2020 23:07]


Thanks '56, the problem with that is the "amongst", as I only want the toolbar colour/contrast/brightness changing, but nothing else; I like the screen to be less bright when it's dark outside.

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Why can I no longer get net connection using Chrome? When Safari's fine on 07:56 - Oct 10 with 3457 viewssolemio

Why can I no longer get net connection using Chrome? When Safari's fine on 22:28 - Oct 9 by Ryorry

That's really interesting, I was thinking about it but decided to go with Firefox as my second browser, just on the grounds of familiarity really - am on that now and quite pleased with it - not quite as fast as Chrome (when it was working at its best) or Safari, but far more user-friendly than the latter. Can actually see tabs! and it's storing my logins, which Safari didn't.

What's good about Brave that makes you recommend it?


It's fast and in the six months I have been using it it has caused no problems and done everything it has been asked without fuss.

Please don't use it as I hate recommending anything in case it does not then prove satisfactory!!!
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Why can I no longer get net connection using Chrome? When Safari's fine on 08:41 - Oct 10 with 3439 viewsmikeybloo88

Why can I no longer get net connection using Chrome? When Safari's fine on 07:56 - Oct 10 by solemio

It's fast and in the six months I have been using it it has caused no problems and done everything it has been asked without fuss.

Please don't use it as I hate recommending anything in case it does not then prove satisfactory!!!


Can't speak for a Mac, but I use Brave on my iPad...faster than Safari, and it's the only one with its own built in adblocker. None of the other browsers other than Safari will allow third party ad blockers either,certainly not the ones I've tried.
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Why can I no longer get net connection using Chrome? When Safari's fine on 08:53 - Oct 10 with 3425 viewsBlueBlueBluex2

Why can I no longer get net connection using Chrome? When Safari's fine on 08:41 - Oct 10 by mikeybloo88

Can't speak for a Mac, but I use Brave on my iPad...faster than Safari, and it's the only one with its own built in adblocker. None of the other browsers other than Safari will allow third party ad blockers either,certainly not the ones I've tried.


They all do. I am using an ad blocker in Chrome on my iPhone right now.
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Why can I no longer get net connection using Chrome? When Safari's fine on 10:42 - Oct 10 with 3391 viewsGeoffSentence

Firewall blocking chrome?

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Why can I no longer get net connection using Chrome? When Safari's fine on 11:00 - Oct 10 with 3387 viewsmikeybloo88

Why can I no longer get net connection using Chrome? When Safari's fine on 08:53 - Oct 10 by BlueBlueBluex2

They all do. I am using an ad blocker in Chrome on my iPhone right now.


They do, but they don't seem to work on my iPad Air. Brave and safari are the only two browsers where I can stop ads...
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