| Parking Fine 16:09 - Sep 7 with 2986 views | OldFart71 |
Hi everyone. I would like to know if anyone has recently received a parking fine from Parkmaven for parking in the Buttermarket in Ipswich. I went there 30th of August. Unfamiliar that they had changed from the plastic disc to registration monitoring I went to the car park and was surprised to just be able to drive in. Left the car park for just over two hours. Returned and looking at one of the signs it said PAY ON LEAVING. I got in the car and drove to where there is normally a barrier where I expected to maybe pay by card. Nothing and no staff member in the booth on exit. Thinking obviously wrongly I exited the car park believing that maybe they were in the process of changing the method of payment and so until work had completed the car park was free. Then I received a photo of my car leaving the car park with a £60 fine. I have paid due to the fact I am shortly on holiday and although I have written to the Company I cannot risk delaying the payment and a further £40 being added to the fine. |  | | |  |
| Parking Fine on 16:33 - Sep 7 with 2876 views | USA |
Sounds like you deserved the ticket. Ignored the sign to pay on exit. You never paid at the barrier in the previous method so not sure why you suddenly expected to do so? | |
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| Parking Fine on 17:24 - Sep 7 with 2797 views | Help |
Did you not pass the payment machines at the bottom of the stairs to get to the car park levels? |  |
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| Parking Fine on 19:07 - Sep 7 with 2612 views | factual_blue |
| Parking Fine on 17:24 - Sep 7 by Help |
Did you not pass the payment machines at the bottom of the stairs to get to the car park levels? |
That's an extremely unusual way to have to pay for parking these days, isn't it?
(Actually, no it isn't) |  |
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| Parking Fine on 10:24 - Sep 8 with 2316 views | OldFart71 |
| Parking Fine on 17:24 - Sep 7 by Help |
Did you not pass the payment machines at the bottom of the stairs to get to the car park levels? |
No I didn't. My fault I know. I'm 74 and I was a bit tired getting back to my car, had no idea the system had changed completely and frankly no signage to say what the system for payment was. I thought, wrongly that due to a sign say Pay on your way out it meant exactly that. I paid the fine and am disputing it due to lack of information regarding payment. I have been to the Buttermarket endless times. Before you could not exit without paying. It would not have taken the car parking company much to have signs on entry to provide customers with concise instructions on it's new procedure. But then what do we expect from these companies ? To be honest I would have paid a £30 fine and just forgot about it. But £60 within 14 days or another £40 on top of that. It's legalised robbery. | | | |
| Parking Fine on 10:41 - Sep 8 with 2294 views | gainsboroughblue |
| Parking Fine on 10:24 - Sep 8 by OldFart71 |
No I didn't. My fault I know. I'm 74 and I was a bit tired getting back to my car, had no idea the system had changed completely and frankly no signage to say what the system for payment was. I thought, wrongly that due to a sign say Pay on your way out it meant exactly that. I paid the fine and am disputing it due to lack of information regarding payment. I have been to the Buttermarket endless times. Before you could not exit without paying. It would not have taken the car parking company much to have signs on entry to provide customers with concise instructions on it's new procedure. But then what do we expect from these companies ? To be honest I would have paid a £30 fine and just forgot about it. But £60 within 14 days or another £40 on top of that. It's legalised robbery. |
I do sympathise, or more like empathise. There's no mitigation for honest mistakes, having a sh1t day, disability, circumstances.
I remember copping a fine at a car park when I was on a work call. I was already late due to traffic and flooding. It was an absolutely hideous day, howling wind, rain, the lot.
Got to the car park, could barely see what I was keying into the machine due to the rain covering the screen and my glasses. Upshot was, I mistakenly got one letter wrong on typing my registration number.
A few days later I was hit for a £70 quid fine, reduced to half if paid in 7 days. Felt so unjust, I know its the game but I was just trying to go about my day and deliver a service to people. |  |
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| Parking Fine on 10:53 - Sep 8 with 2260 views | Zx1988 |
| Parking Fine on 10:24 - Sep 8 by OldFart71 |
No I didn't. My fault I know. I'm 74 and I was a bit tired getting back to my car, had no idea the system had changed completely and frankly no signage to say what the system for payment was. I thought, wrongly that due to a sign say Pay on your way out it meant exactly that. I paid the fine and am disputing it due to lack of information regarding payment. I have been to the Buttermarket endless times. Before you could not exit without paying. It would not have taken the car parking company much to have signs on entry to provide customers with concise instructions on it's new procedure. But then what do we expect from these companies ? To be honest I would have paid a £30 fine and just forgot about it. But £60 within 14 days or another £40 on top of that. It's legalised robbery. |
Now that you've paid the fine, I wouldn't waste your time appealing.
The 'independent' appeals services that these companies sign up to are nothing but cartels, designed to uphold their decisions and give their setup a veneer of legitimacy.
They've got your money now and you'll never get it back.
If you have any similar issues going forwards, the best process is always to withhold payment pending appeal, and seek advice from a forum such as Free Traffic Legal Advice. Even if you're bang to rights, there are often deficiencies in the legal processes followed by these companies that make the charges unenforceable at law. | |
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| Parking Fine on 11:01 - Sep 8 with 2224 views | DJR |
| Parking Fine on 10:53 - Sep 8 by Zx1988 |
Now that you've paid the fine, I wouldn't waste your time appealing.
The 'independent' appeals services that these companies sign up to are nothing but cartels, designed to uphold their decisions and give their setup a veneer of legitimacy.
They've got your money now and you'll never get it back.
If you have any similar issues going forwards, the best process is always to withhold payment pending appeal, and seek advice from a forum such as Free Traffic Legal Advice. Even if you're bang to rights, there are often deficiencies in the legal processes followed by these companies that make the charges unenforceable at law. |
My experience is that council-run parking appeal systems are much more reasonable, and I have on several occasions managed to overturn a decision.
On one occasion, I successfully appealed that my ticket had blown on to the floor when I closed the car door, and on another I did the same because I had inadvertently ended up paying by mobile phone for a different car park because I put in the wrong code.
On each occasion, though, I had paid, so I agree that this is a case which does not seem worth appealing as the OP hasn't paid. [Post edited 8 Sep 2024 11:02]
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| Parking Fine on 13:13 - Sep 8 with 2070 views | ElephantintheRoom |
You Shouldn’t have paid. There’s always an appeal process. I would suggest you now have no chance of getting your money back - but worth a try. You need to photograph all the things they may have done wrong - eg leaving that sign up which should have been enough on its own. Position of any signs you missed etc with a plausible excuse why you missed them etc. | |
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| Parking Fine on 16:34 - Sep 8 with 1909 views | OldFart71 |
| Parking Fine on 10:53 - Sep 8 by Zx1988 |
Now that you've paid the fine, I wouldn't waste your time appealing.
The 'independent' appeals services that these companies sign up to are nothing but cartels, designed to uphold their decisions and give their setup a veneer of legitimacy.
They've got your money now and you'll never get it back.
If you have any similar issues going forwards, the best process is always to withhold payment pending appeal, and seek advice from a forum such as Free Traffic Legal Advice. Even if you're bang to rights, there are often deficiencies in the legal processes followed by these companies that make the charges unenforceable at law. |
Yes I know about paying up front and then trying to claim it back. Unfortunately off on my hols shortly and to withhold payment and go through the process of fighting the penalty there just wasn't enough time. I laid my case out to them stressing the lack of clear and precise payment instructions. Am doubtful of a refund but it's better than having to pay £100 or possibly more. I just to be a bit more careful in future. | | | |
| Parking Fine on 18:12 - Sep 8 with 1726 views | Tony73 |
If it's a private parking company I would always resist paying to consider options as the fine they've sent you is akin to an invoice. I might be wrong but I think they have to prove loss of earnings to be successful in a court so they send all sorts of letters/threats/settlement offers etc etc but more often than not eventually go away. Sure they'll prosecute a few people every year but I think it costs them money to do this and it's therefore an exercise so they can also intimidate you with the fact they've made a few prosecutions. | | | |
| Parking Fine on 18:14 - Sep 8 with 1717 views | redrickstuhaart |
| Parking Fine on 18:12 - Sep 8 by Tony73 |
If it's a private parking company I would always resist paying to consider options as the fine they've sent you is akin to an invoice. I might be wrong but I think they have to prove loss of earnings to be successful in a court so they send all sorts of letters/threats/settlement offers etc etc but more often than not eventually go away. Sure they'll prosecute a few people every year but I think it costs them money to do this and it's therefore an exercise so they can also intimidate you with the fact they've made a few prosecutions. |
Im afraid thats wrong.
If you ignore it, the strong likelihood is that you end up on the end of a small claim based on breach of contract. No need to prove any loss of earnings. | | | |
| Parking Fine on 19:35 - Sep 8 with 1590 views | stonojnr |
| Parking Fine on 19:07 - Sep 7 by factual_blue |
That's an extremely unusual way to have to pay for parking these days, isn't it?
(Actually, no it isn't) |
I havent parked in the Buttermarket for years but the payment machines were definitely at the bottom of the stairs in the lift lobby afaicr, and there were signs telling you to pay there before leaving, I dont ever remember paying on exit. | | | |
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