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Any Boiler engineers here? 12:17 - Feb 7 with 4145 viewsIpswich_Crazy

Our central heating won't turn on but the hot water is working fine. Both run form the same boiler. Any ideas?

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Any Boiler engineers here? on 12:18 - Feb 7 with 4130 viewsBlueBadger

I understand that Keno has known a few boilers in his time...
[Post edited 7 Feb 2018 12:18]

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Any Boiler engineers here? on 12:20 - Feb 7 with 4117 viewstcblue

There's still hot water in the tank?
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Any Boiler engineers here? on 12:21 - Feb 7 with 4116 viewsSaleAway

So -

Have you fiddled with the thermostat... is it definitely requesting the boiler to provide heat?

If so, then its likely to be the diverter valve or the central heating pump.

( assuming you have a combi boiler and that it generates new hot water, rather than you just getting some hot water from the tank that has been hot since before the boiler broke).

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Any Boiler engineers here? on 12:24 - Feb 7 with 4102 viewsIpswich_Crazy

Any Boiler engineers here? on 12:20 - Feb 7 by tcblue

There's still hot water in the tank?


Yes.

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Any Boiler engineers here? on 12:25 - Feb 7 with 4097 viewsBlueStreak

I had this two weeks ago. One of the boards had gone in the boiler. An engineering took about half an hour to fix and is working fine now.
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Any Boiler engineers here? on 12:25 - Feb 7 with 4095 viewsIpswich_Crazy

Any Boiler engineers here? on 12:21 - Feb 7 by SaleAway

So -

Have you fiddled with the thermostat... is it definitely requesting the boiler to provide heat?

If so, then its likely to be the diverter valve or the central heating pump.

( assuming you have a combi boiler and that it generates new hot water, rather than you just getting some hot water from the tank that has been hot since before the boiler broke).


Yes, nothing happens but the hot water is fine

The pump doesnt even turn on when i turn the heating stat up, i hear it tick but nothing from the pump or boiler but hot water works ok on boiler
[Post edited 7 Feb 2018 12:26]

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Any Boiler engineers here? on 12:27 - Feb 7 with 4076 viewsIpswich_Crazy

Any Boiler engineers here? on 12:25 - Feb 7 by BlueStreak

I had this two weeks ago. One of the boards had gone in the boiler. An engineering took about half an hour to fix and is working fine now.


Ours is an old back of the fire boiler in the living room.
[Post edited 7 Feb 2018 12:27]

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on 12:31 - Feb 7 with 4054 views_

Any Boiler engineers here? on 12:27 - Feb 7 by Ipswich_Crazy

Ours is an old back of the fire boiler in the living room.
[Post edited 7 Feb 2018 12:27]


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Any Boiler engineers here? on 12:46 - Feb 7 with 4022 viewsIpswich_Crazy

on 12:31 - Feb 7 by _



Not funny!

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on 12:49 - Feb 7 with 4003 views_

Any Boiler engineers here? on 12:46 - Feb 7 by Ipswich_Crazy

Not funny!


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Any Boiler engineers here? on 12:50 - Feb 7 with 4003 viewsplaythewayyourfacing

Any Boiler engineers here? on 12:46 - Feb 7 by Ipswich_Crazy

Not funny!


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Any Boiler engineers here? on 13:10 - Feb 7 with 3958 viewsBent_double

Is there enough pressure in the system? We have a combi boiler and every so often the pressure drops sufficiently to prevent the boiler firing up, but it displays an error code when that happens, and it's just a case of opening up the valves on the boiler for a few seconds to top up the system.

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Any Boiler engineers here? on 13:12 - Feb 7 with 3945 viewsReuser_is_God

Any Boiler engineers here? on 12:25 - Feb 7 by Ipswich_Crazy

Yes, nothing happens but the hot water is fine

The pump doesnt even turn on when i turn the heating stat up, i hear it tick but nothing from the pump or boiler but hot water works ok on boiler
[Post edited 7 Feb 2018 12:26]


Sounds fcuked

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on 13:13 - Feb 7 with 3946 views_

Any Boiler engineers here? on 13:10 - Feb 7 by Bent_double

Is there enough pressure in the system? We have a combi boiler and every so often the pressure drops sufficiently to prevent the boiler firing up, but it displays an error code when that happens, and it's just a case of opening up the valves on the boiler for a few seconds to top up the system.


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Any Boiler engineers here? on 13:16 - Feb 7 with 3932 viewsBent_double

on 13:13 - Feb 7 by _



Do you work for British Gas by any chance?

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Any Boiler engineers here? on 13:25 - Feb 7 with 3913 viewsjaykay

Any Boiler engineers here? on 12:27 - Feb 7 by Ipswich_Crazy

Ours is an old back of the fire boiler in the living room.
[Post edited 7 Feb 2018 12:27]


must be your pump.in the old systems the pump circulated the water in the central heating, and your domestic hot water worked by hot water rises.that could mean your boiler is ok but your pump is knackered

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Any Boiler engineers here? on 13:37 - Feb 7 with 3892 viewsITFC_Forever

We had the opposite a couple of weeks ago.... no hot water, but we had heating.

Turned out the diverter valve was broken and stuck so it needed to be replaced.

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Any Boiler engineers here? on 13:46 - Feb 7 with 3854 viewsArcher4721

Maybe your radiators need bleeding?
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Any Boiler engineers here? on 13:49 - Feb 7 with 3845 viewssplittylamb22

Any Boiler engineers here? on 13:37 - Feb 7 by ITFC_Forever

We had the opposite a couple of weeks ago.... no hot water, but we had heating.

Turned out the diverter valve was broken and stuck so it needed to be replaced.


It will be the diverter valve actuator faulty or the pcb not telling the actuator to move.
Best to get a recommended gas safe engineer.
No quick fix unfortunately
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Any Boiler engineers here? on 14:07 - Feb 7 with 3806 viewsandytown

Any Boiler engineers here? on 13:49 - Feb 7 by splittylamb22

It will be the diverter valve actuator faulty or the pcb not telling the actuator to move.
Best to get a recommended gas safe engineer.
No quick fix unfortunately


Had a plumber out for same problem this morning, the motorised valve had gone. Replaced the head, no draining down necessary, quick job.
I've no idea if you would have a motorised valve on a back boiler system though...
If you do have a motorised valve you can push the lever across the top of it manually, I'm no expert but if it springs back then the actual valve I believe should be ok. This was the case with mine.
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Any Boiler engineers here? on 14:19 - Feb 7 with 3773 viewsRyorry

Separate thermostat kaputt?

Sorry if already mentioned.

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Any Boiler engineers here? on 14:54 - Feb 7 with 3720 viewsfranco

Once you have ask for demand for your heating , ie room thermostat and programmer , the 3- port valve should power across and the pump should kick in and your back boiler will fire up and give you central heating , if you’ve asked for that .
So I reckon it’s your 3-port valve that is faulty and stuck on hot water and the micro switch won’t let it power across and give you c/h , ps mick out !!
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