| Thoughts on this? 14:30 - Feb 4 with 2882 views | Bluefish |
Ordered my daughter some walking boots from go outdoors because I'm fed up with her filthy trainers when dog walking. They arrived today and the box clearly has a sticker on saying reduced to £22.50. I ordered them online and paid £40
What would you do?
Doesn't help that they also sent the wrong size, my wife however wants to keep these ones because they fit her. Should I pay 2 x £40, 2 x £22.50 or 1 x £40 and 1 x £22.50? |  |
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| Thoughts on this? on 14:33 - Feb 4 with 2492 views | MattinLondon |
Can you contact them and say that you’re not happy? Maybe they’ll refund you the difference?
They can only say no - then buy a new pair for your daughter. |  | | |
| Thoughts on this? on 14:35 - Feb 4 with 2481 views | The_Flashing_Smile |
I'd complain about the sticker and add that if that really is the correct price then you'd like to buy another pair. They may well go for that (then just add you want a different size for the second pair). |  |
| Trust the process. Trust Phil. |
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| Thoughts on this? on 14:36 - Feb 4 with 2465 views | jeera |
Take a photo and email them asking what they're playing at. |  |
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| Thoughts on this? on 14:43 - Feb 4 with 2428 views | clive_baker |
You paid the price they were advertised at, and presumably deemed that reasonable at time hence making the purchase, at which point you entered into that contract. What the box says on arrival is largely irrelevant, that could've been done by accident or after you purchased, there's any number of reasons. By the same token, if it said £60 on the box they would have no right to ask you for an additional £20.
It is a bit lazy though, and not a great look. It's probably worth asking them, they might refund it out of goodwill but legally there's no obligation to.
They 100% should switch the size for you though, assuming you have received a different size to the one you ordered. |  |
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| Thoughts on this? on 14:50 - Feb 4 with 2403 views | hoppy |
Did you order an additional pair to send to Lambo, so he could take a hike? |  |
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| Thoughts on this? on 14:54 - Feb 4 with 2396 views | jeera |
| Thoughts on this? on 14:43 - Feb 4 by clive_baker |
You paid the price they were advertised at, and presumably deemed that reasonable at time hence making the purchase, at which point you entered into that contract. What the box says on arrival is largely irrelevant, that could've been done by accident or after you purchased, there's any number of reasons. By the same token, if it said £60 on the box they would have no right to ask you for an additional £20.
It is a bit lazy though, and not a great look. It's probably worth asking them, they might refund it out of goodwill but legally there's no obligation to.
They 100% should switch the size for you though, assuming you have received a different size to the one you ordered. |
"By the same token, if it said £60 on the box they would have no right to ask you for an additional £20."
That isn't the same thing at all. | |
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| Thoughts on this? on 15:02 - Feb 4 with 2377 views | hoppy |
What is the price online now? Still £40? If it’s the reduced price, you could always order some more as well as the additional pair you want, and then return the full price ones? | |
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| Thoughts on this? on 15:12 - Feb 4 with 2344 views | Bluefish |
| Thoughts on this? on 15:02 - Feb 4 by hoppy |
What is the price online now? Still £40? If it’s the reduced price, you could always order some more as well as the additional pair you want, and then return the full price ones? |
Very important update to the story....
I had to phone to say they are the wrong so mentioned the striker. My local shop had a 6 in stock (the others were sent from another shop for some reason) I've collected them and paid £40 for one pair and £22.50 for the other. A decent compromise | |
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| Thoughts on this? on 15:18 - Feb 4 with 2316 views | hoppy |
| Thoughts on this? on 15:12 - Feb 4 by Bluefish |
Very important update to the story....
I had to phone to say they are the wrong so mentioned the striker. My local shop had a 6 in stock (the others were sent from another shop for some reason) I've collected them and paid £40 for one pair and £22.50 for the other. A decent compromise |
Thanks for the update. I should now be able to sleep tonight without worrying too much. | |
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| Thoughts on this? on 15:19 - Feb 4 with 2307 views | clive_baker |
| Thoughts on this? on 14:54 - Feb 4 by jeera |
"By the same token, if it said £60 on the box they would have no right to ask you for an additional £20."
That isn't the same thing at all. |
The point is the price on the box is of no significance. The retailer has no legal obligation to BF with regards to the price that was on the box that arrived. BF's order was a binding offer to the merchant at the advertised price at the point of purchase.
Retailers can and do charge different amounts online vs. in store too, which could explain it. There's a whole host of reasons, but ultimately other than it not being a great look, they don't have to explain anything.
BF can still return the product within 14 days though. | |
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| Thoughts on this? on 15:20 - Feb 4 with 2294 views | clive_baker |
| Thoughts on this? on 15:12 - Feb 4 by Bluefish |
Very important update to the story....
I had to phone to say they are the wrong so mentioned the striker. My local shop had a 6 in stock (the others were sent from another shop for some reason) I've collected them and paid £40 for one pair and £22.50 for the other. A decent compromise |
Which striker? Norwood? | |
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| Thoughts on this? on 15:22 - Feb 4 with 2284 views | Bluefish |
| Thoughts on this? on 15:20 - Feb 4 by clive_baker |
Which striker? Norwood? |
He would have fallen off the box | |
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| Thoughts on this? on 15:23 - Feb 4 with 2279 views | clive_baker |
| Thoughts on this? on 15:22 - Feb 4 by Bluefish |
He would have fallen off the box |
Aaron Drinan, the absolute fox in the box. | |
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| Thoughts on this? on 15:24 - Feb 4 with 2274 views | gordon |
If you've paid £40 for walking boots, I'd say start thinking about how you're going to replace them in three months when they've fallen apart. |  | | |
| Thoughts on this? on 15:29 - Feb 4 with 2251 views | Bluefish |
| Thoughts on this? on 15:24 - Feb 4 by gordon |
If you've paid £40 for walking boots, I'd say start thinking about how you're going to replace them in three months when they've fallen apart. |
They were originally 60
To be fair I expect to do so but in 3 months it will be spring so not sure she will need walking boots to walk the dog | |
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| Thoughts on this? on 15:30 - Feb 4 with 2246 views | Basuco |
If they were £40 on the day you ordered them then that is what you should expect to pay, think of it the other way round, if you paid £40 but the price had increased to £50, would you expect to pay the increased amount? No, big mistake from them to show you the discounted price. |  | | |
| Thoughts on this? on 15:32 - Feb 4 with 2229 views | clive_baker |
| Thoughts on this? on 15:29 - Feb 4 by Bluefish |
They were originally 60
To be fair I expect to do so but in 3 months it will be spring so not sure she will need walking boots to walk the dog |
Be positive.
These boots are made for walkin', And that's just what they'll do. | |
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| Thoughts on this? on 15:44 - Feb 4 with 2199 views | Deano69 |
| Thoughts on this? on 15:32 - Feb 4 by clive_baker |
Be positive.
These boots are made for walkin', And that's just what they'll do. |
one of these days |  |
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| Thoughts on this? on 15:54 - Feb 4 with 2166 views | hype313 |
| Thoughts on this? on 14:50 - Feb 4 by hoppy |
Did you order an additional pair to send to Lambo, so he could take a hike? |
Marching orders would suffice. |  |
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| Thoughts on this? on 16:21 - Feb 4 with 2123 views | WeWereZombies |
| Thoughts on this? on 15:44 - Feb 4 by Deano69 |
one of these days |
I'm going to cut you into little pieces?
If only her Dad had done the voice on that track it would have had so much more authenticity... |  |
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| Thoughts on this? on 16:31 - Feb 4 with 2103 views | bluelagos |
I'd be happy with the £40 cos that's what I was happy with when I ordered them.
As for the second pair, I'd maybe ring and ask about getting them for discounted price.
Presume you have the discount card? Cos their prices on/off the card are hugely different. |  |
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| Thoughts on this? on 16:36 - Feb 4 with 2088 views | Bluefish |
| Thoughts on this? on 16:31 - Feb 4 by bluelagos |
I'd be happy with the £40 cos that's what I was happy with when I ordered them.
As for the second pair, I'd maybe ring and ask about getting them for discounted price.
Presume you have the discount card? Cos their prices on/off the card are hugely different. |
I bought another 40 pair and got 17.50 back for the 1st pair but my discount card had expired so that cost me a fiver again. I'll shop from there again hopefully in the summer | |
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| Thoughts on this? on 16:42 - Feb 4 with 2063 views | Fixed_It |
| Thoughts on this? on 15:18 - Feb 4 by hoppy |
Thanks for the update. I should now be able to sleep tonight without worrying too much. |
You're clearly very easily satisfied. I, meanwhile, am worrying about the reaction of Miss Blubfish when she realises that she's got to go outside, in public, wearing cheap walking boots rather than fashionable trainers. I may have trouble sleeping... |  |
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| Thoughts on this? on 17:59 - Feb 4 with 2020 views | ronnyd |
Not a good idea to buy walking boots without trying them on first., (which i know is difficult now). Just hope she's not doing any serious stuff or blisters could be a problem. |  | | |
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