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Tottenham Ticket Sales 'Profile' 10:36 - Oct 17 with 7710 viewstommcd

A 'sell-out' today (the day of the 15+ window opening), so the Ticket Sales 'Profile' for the Tottenham fixture is as below:

The Club announced a full '3000' allocation had been provided, 265 regular seats were retained by the Club (presumably 60 for the Ballot, 205 for 'Club Allocation'). Leaving 2720 seats available for purchase within the 'points-based' sales windows (by that count it would suggest 16 disabled spaces were available too).

1036 (38.09% of available seats) seats sold in the 30+ window.

818 (30.07%) seats sold in the 25+ window.

797 (29.30%) seats sold in the 20+ window.

69 (2.54%) seats sold in the 15+ window.


Points of note:

* The 30+ group continues to grow and was the top-selling Window for the first time.

* Sales in 25+ and 20+ were actually down on the West Ham fixture, in conjunction with the growth in 30+ it suggests that those already in the 20+, 25+, 30+ ranges are pretty much the 'closed shop'. Breaking into 20+ will be difficult.

* 16pts was the magic number for starting this Season on, if you started on 16, bought tickets for every away match that reached 15+, you were on 20+ by West Ham which got you into the 'as long as you keep on buying tickets you'll be fine' club (apart from Brentford / Bournemouth).


Graphical Comparision:




Previous Sales 'Profiles' for reference:

Anyone interested in the Sales 'Profile' for Southampton Tickets... by tommcd 6 Sep 2024 10:36
2736 seats were available for purchase within the 'points-based' sales windows.

588 (21.49% of available seats) seats sold in the 30+ window.

667 (24.38%) seats sold in the 25+ window.

780 (28.51%) seats sold in the 20+ window.

659 (24.09%) seats sold in the 15+ window.

42 (1.54%) seats sold in the 10+ window.


Interesting that demand in the 20+ window was greater than in the 15+ window (possibly skewed due to people from higher brackets deferring purchase until this window to buy with lower-point friends).

Make of that what you will in terms in your likelihood of getting tickets, when to 'safely' wait until if you have lots of points but want to sit with mates that have fewer points etc.



West Ham Ticket Sales 'Profile' by tommcd 13 Sep 2024 9:17
Assuming a 'sell-out' today (the day of the 15+ window opening), the Ticket Sales 'Profile' for the West Ham fixture is as below:

2661 seats were available for purchase within the 'points-based' sales windows (our full 'allocation' minus those reserved for the ballot, hospitality, players families and probably disabled/carers places).

748 (28.11% of available seats) seats sold in the 30+ window.

946 (35.55%) seats sold in the 25+ window.

846 (31.79%) seats sold in the 20+ window.

121 (4.55%) seats sold in the 15+ window.


Points of note:

* Higher volumes sold in all Windows (vs Soton), probably due to higher 'appeal' (ease-of-access, new stadium for many, etc).

* The 'peak' sales Window for West Ham was 25+, previously (Soton) the 'peak' window was 20+. Is the shift of the 'peak' an 'anomoly' due to the 'appeal' of the match? Or is it a 'trend' due to members moving en-masse up through the tiers? Too small of a result set to be sure one way or the other.

* Brentford up next, probably will be a very short 'profile' as I would expect to see very few tickets making it through to the 20+ window. Maybe there'll be a new 35+ window introduced soon, the 10+ and 5+ windows are pretty much redundant anyway...


Graphical Comparision:

https://i.postimg.cc/85SLdqCM/Picture1.jpg


Previous Sales 'Profiles' for reference:

Southampton - https://www.twtd.co.uk/forum/592381/5896724/anyone-interested-in-the-sales-profile-for-southampton-tickets...



Brentford Ticket Sales 'Profile' by tommcd 1 Oct 2024 10:24
Bit of a boring one due to the small allocation. Confidently assuming a 'sell-out' today (the day of the 25+ window opening), the Ticket Sales 'Profile' for the Brentord fixture is as below:

1500 seats were available for purchase within the 'points-based' sales windows (our full 'allocation' minus those reserved for the ballot, hospitality, players families and probably disabled/carers places).

988 (65.87% of available seats) seats sold in the 30+ window.

512 (34.13%) seats sold in the 25+ window.


Points of note:

* The 30+ group continues to grow (as you'd expect).


Graphical Comparision:

https://iili.io/dDBbVOx.md.jpg


Previous Sales 'Profiles' for reference:

Southampton - https://www.twtd.co.uk/forum/592381/anyone-interested-in-the-sales-profile-for-southampton-tickets.../#0

West Ham - https://www.twtd.co.uk/forum/592631/west-ham-ticket-sales-profile/#0



[Post edited 17 Oct 2024 11:53]
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Tottenham Ticket Sales 'Profile' on 10:47 - Oct 17 with 4960 viewsParmigiano

Thanks for the analysis. Frustrating for me and my friends who are all on 19 because we couldn’t get that magical 5th away point for the smaller Brentford allocation (to take us to 20).

The highly frustrating thing this morning was the queue system being brought in out of no where for the 15+ release at 10am. It’s the first time the queue system has come in for an away game. For previous away games, we had checked the status of tickets the night before, planned the seats we’d aim for and been efficient with refreshing the page at 10am. Been successful every time. But now with the queue system, that goes out the window and it’s a complete lottery.

I just spoke to the ticket office and they said it wasn’t a conscious decision to engage the queue system this morning. Apparently it was due to higher website traffic due to the Everton resale tickets going live at the same time. Fingers crossed this is just a one-off, otherwise we’ll be stuck at 19 for the rest of the season, as OP suggests.
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Tottenham Ticket Sales 'Profile' on 10:49 - Oct 17 with 4932 viewsParisBlue

Tottenham Ticket Sales 'Profile' on 10:47 - Oct 17 by Parmigiano

Thanks for the analysis. Frustrating for me and my friends who are all on 19 because we couldn’t get that magical 5th away point for the smaller Brentford allocation (to take us to 20).

The highly frustrating thing this morning was the queue system being brought in out of no where for the 15+ release at 10am. It’s the first time the queue system has come in for an away game. For previous away games, we had checked the status of tickets the night before, planned the seats we’d aim for and been efficient with refreshing the page at 10am. Been successful every time. But now with the queue system, that goes out the window and it’s a complete lottery.

I just spoke to the ticket office and they said it wasn’t a conscious decision to engage the queue system this morning. Apparently it was due to higher website traffic due to the Everton resale tickets going live at the same time. Fingers crossed this is just a one-off, otherwise we’ll be stuck at 19 for the rest of the season, as OP suggests.


Perhaps the Everton resale tickets could have gone on sale at a different time. There was only 60 of them.

So a queuing system for 129 tickets...

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Tottenham Ticket Sales 'Profile' on 10:51 - Oct 17 with 4913 viewstractorshark

Thanks for posting. It was always going to head this way and the London games were always going to be high in demand.

Ticket office made a mistake today by opening the sales for the Everton resale tickets at exactly the same time as the Tottenham tickets for 15+.

System put everyone into a queue which meant loads of people missed out on even the chance to buy one of those 65 tickets because of the usual queuing bunfight for home tickets.

Shame because my eldest son is in the 15+ and I was hoping he'd come back from Swansea and join us for the Tottenham game, like he did for West Ham.
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Tottenham Ticket Sales 'Profile' on 10:53 - Oct 17 with 4882 viewstractorshark

Tottenham Ticket Sales 'Profile' on 10:47 - Oct 17 by Parmigiano

Thanks for the analysis. Frustrating for me and my friends who are all on 19 because we couldn’t get that magical 5th away point for the smaller Brentford allocation (to take us to 20).

The highly frustrating thing this morning was the queue system being brought in out of no where for the 15+ release at 10am. It’s the first time the queue system has come in for an away game. For previous away games, we had checked the status of tickets the night before, planned the seats we’d aim for and been efficient with refreshing the page at 10am. Been successful every time. But now with the queue system, that goes out the window and it’s a complete lottery.

I just spoke to the ticket office and they said it wasn’t a conscious decision to engage the queue system this morning. Apparently it was due to higher website traffic due to the Everton resale tickets going live at the same time. Fingers crossed this is just a one-off, otherwise we’ll be stuck at 19 for the rest of the season, as OP suggests.


I spoke to the ticket office about it and I think it took them a little by surprise.

The simple solution is just to stagger the release times. Tottenham would have sold out by 10.05am.

Everton could have been set to go at 10.30 or 11 or midday.

Can still be the same day, just needs a little bit of common sense. Having said that, in their defence, I don't think they saw it coming. So it's a lesson learned.

Hopefully it won't happen again.
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Tottenham Ticket Sales 'Profile' on 11:02 - Oct 17 with 4794 viewstommcd

Tottenham Ticket Sales 'Profile' on 10:47 - Oct 17 by Parmigiano

Thanks for the analysis. Frustrating for me and my friends who are all on 19 because we couldn’t get that magical 5th away point for the smaller Brentford allocation (to take us to 20).

The highly frustrating thing this morning was the queue system being brought in out of no where for the 15+ release at 10am. It’s the first time the queue system has come in for an away game. For previous away games, we had checked the status of tickets the night before, planned the seats we’d aim for and been efficient with refreshing the page at 10am. Been successful every time. But now with the queue system, that goes out the window and it’s a complete lottery.

I just spoke to the ticket office and they said it wasn’t a conscious decision to engage the queue system this morning. Apparently it was due to higher website traffic due to the Everton resale tickets going live at the same time. Fingers crossed this is just a one-off, otherwise we’ll be stuck at 19 for the rest of the season, as OP suggests.


Club posts on the 'Socials' specifically said that for the Everton ticket resale there would be a waiting room + queue, so it -was- a conscious decision...

Unfortunately the way the ticket platform works is that the queue system is all or nothing, you can't have two parallel match-sales, one with a waiting room / queue enabled, one without. I agree that they should stagger the on-sale times, 10am for 15+ Away window, 12pm for Home Resale maybe.
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Tottenham Ticket Sales 'Profile' on 11:06 - Oct 17 with 4744 viewstextbackup

Top work as normal.

I can smell a 35+ window coming in the not too distant future.

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Tottenham Ticket Sales 'Profile' on 11:13 - Oct 17 with 4696 viewstractorshark

Tottenham Ticket Sales 'Profile' on 11:06 - Oct 17 by textbackup

Top work as normal.

I can smell a 35+ window coming in the not too distant future.


Will definitely need to be there for Bournemouth later in the season.
And possibly an away FA Cup game.
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Tottenham Ticket Sales 'Profile' on 11:44 - Oct 17 with 4417 viewsBad_Boy_Mark

Superb work, really superb work, thank you
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Tottenham Ticket Sales 'Profile' on 11:57 - Oct 17 with 4305 viewshoppy

Tottenham Ticket Sales 'Profile' on 10:47 - Oct 17 by Parmigiano

Thanks for the analysis. Frustrating for me and my friends who are all on 19 because we couldn’t get that magical 5th away point for the smaller Brentford allocation (to take us to 20).

The highly frustrating thing this morning was the queue system being brought in out of no where for the 15+ release at 10am. It’s the first time the queue system has come in for an away game. For previous away games, we had checked the status of tickets the night before, planned the seats we’d aim for and been efficient with refreshing the page at 10am. Been successful every time. But now with the queue system, that goes out the window and it’s a complete lottery.

I just spoke to the ticket office and they said it wasn’t a conscious decision to engage the queue system this morning. Apparently it was due to higher website traffic due to the Everton resale tickets going live at the same time. Fingers crossed this is just a one-off, otherwise we’ll be stuck at 19 for the rest of the season, as OP suggests.


Think of those of us stuck on 14 points. We won't get to any away games this season, in all likelihood.

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Tottenham Ticket Sales 'Profile' on 11:59 - Oct 17 with 4294 viewsJakeITFC

Always good, thank you.

Worth noting also that those who have bought all games so far (of which there must be at least 1,000 I'd have thought) are already on 17 points for next season, and you'd expect all of those above 20+ to probably get there relatively easily too, so a much higher barrier to entry next season than the 16 stated below.
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Tottenham Ticket Sales 'Profile' on 12:10 - Oct 17 with 4223 viewsBad_Boy_Mark

Tottenham Ticket Sales 'Profile' on 11:06 - Oct 17 by textbackup

Top work as normal.

I can smell a 35+ window coming in the not too distant future.


I think the 35+ band will require introducing sooner rather than later as with over 1000 fans currently within the 30+ band, some spreading out will be needed.

In fact, I would be tempted to cater for the future now and bring in a 40+ band at the same time as the 35+ band.
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Tottenham Ticket Sales 'Profile' on 12:14 - Oct 17 with 4206 viewsBad_Boy_Mark

Tottenham Ticket Sales 'Profile' on 11:59 - Oct 17 by JakeITFC

Always good, thank you.

Worth noting also that those who have bought all games so far (of which there must be at least 1,000 I'd have thought) are already on 17 points for next season, and you'd expect all of those above 20+ to probably get there relatively easily too, so a much higher barrier to entry next season than the 16 stated below.


I think the figure will be 14 instead of the quoted 17 - there have only been 4 away games so far this season.
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7 so far…. on 12:19 - Oct 17 with 4146 viewsBloots

Tottenham Ticket Sales 'Profile' on 12:14 - Oct 17 by Bad_Boy_Mark

I think the figure will be 14 instead of the quoted 17 - there have only been 4 away games so far this season.


….4 league games played, 2 additional sold but yet to play, plus Wimbledon.

So already 17 points if you “have and buy” a membership.

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Tottenham Ticket Sales 'Profile' on 12:24 - Oct 17 with 4098 viewsITFC_Forever

Tottenham Ticket Sales 'Profile' on 12:10 - Oct 17 by Bad_Boy_Mark

I think the 35+ band will require introducing sooner rather than later as with over 1000 fans currently within the 30+ band, some spreading out will be needed.

In fact, I would be tempted to cater for the future now and bring in a 40+ band at the same time as the 35+ band.


A 35+ point bracket will only be needed if the number of people on 30+ is higher than the allocation the home club give us.

Certainly Bournemouth, but probably not many others, although that will depend on who we get in the FA Cup.

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Tottenham Ticket Sales 'Profile' on 12:27 - Oct 17 with 4070 viewsWubbleU

Tottenham Ticket Sales 'Profile' on 10:51 - Oct 17 by tractorshark

Thanks for posting. It was always going to head this way and the London games were always going to be high in demand.

Ticket office made a mistake today by opening the sales for the Everton resale tickets at exactly the same time as the Tottenham tickets for 15+.

System put everyone into a queue which meant loads of people missed out on even the chance to buy one of those 65 tickets because of the usual queuing bunfight for home tickets.

Shame because my eldest son is in the 15+ and I was hoping he'd come back from Swansea and join us for the Tottenham game, like he did for West Ham.


Ticket office keep making mistakes.

If they had given season ticket holders points for games attended in League 1 many of us would never have got shut out. Why is my attendance at Exeter City, Cheltenham etc less valued than others?
They didn't notify people of the seat moves well in the summer. People shouldn't have seen their seats being ripped out before the club had even contacted them.
Now they are surprised by demand and put home and away games on sale at same time.

Ticket office is still stuck in Marcus Evans era. They don't seem to understand fans behaviour and passion at all.
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7 so far…. on 12:30 - Oct 17 with 4034 viewsBad_Boy_Mark

7 so far…. on 12:19 - Oct 17 by Bloots

….4 league games played, 2 additional sold but yet to play, plus Wimbledon.

So already 17 points if you “have and buy” a membership.


Good point my friend, good point
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Tottenham Ticket Sales 'Profile' on 12:31 - Oct 17 with 4013 viewstommcd

Tottenham Ticket Sales 'Profile' on 11:57 - Oct 17 by hoppy

Think of those of us stuck on 14 points. We won't get to any away games this season, in all likelihood.


If you're 15-19 the odds are still stacked against you at this stage. Even on 19 you're hoping for a ballot win or a bit of luck to pick up one of the 50-60 tickets that drop in the 15+ window to get you into the 20+ 'promised land'.

Best to hope for at the moment for anyone on less than 20 are Away Cup draws, at 30k+ capacity Stadiums, so the Club can request a 15% allocation (which would give us 4.5k allocation). Probably won't help anyone in climbing the points-ladder to get Premier League tickets, but at least let's you have an away-day.
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7 so far…. on 12:32 - Oct 17 with 3993 viewshoppy

7 so far…. on 12:30 - Oct 17 by Bad_Boy_Mark

Good point my friend, good point


You can't give him an additional point just like that.

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Tottenham Ticket Sales 'Profile' on 12:34 - Oct 17 with 3968 viewsLittleBoyBlue1

really good data and write up, thank you.

16 being the magic number too start the season on to more-or-less guarantee a premier league tour is quite...low?

That's 6 away games total last season from more available fixtures than we currently get
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7 so far…. on 12:35 - Oct 17 with 3961 viewsParisBlue

7 so far…. on 12:19 - Oct 17 by Bloots

….4 league games played, 2 additional sold but yet to play, plus Wimbledon.

So already 17 points if you “have and buy” a membership.


When the membership scheme was announced I emailed the club pointing out this was likely to happen. They disagreed, repeating their mantra that the membership scheme was designed to maximise the opportunity for as many people to attend games as possible.

The issue being now it's going to be difficult to change, certainly not this season.

They might keep 30+ as the highest level to make Bournemouth ticket buying more interesting...close to ~3000 chasing 1k tickets many having been to every game up to that point.

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7 so far…. on 12:41 - Oct 17 with 3917 viewsLittleBoyBlue1

7 so far…. on 12:35 - Oct 17 by ParisBlue

When the membership scheme was announced I emailed the club pointing out this was likely to happen. They disagreed, repeating their mantra that the membership scheme was designed to maximise the opportunity for as many people to attend games as possible.

The issue being now it's going to be difficult to change, certainly not this season.

They might keep 30+ as the highest level to make Bournemouth ticket buying more interesting...close to ~3000 chasing 1k tickets many having been to every game up to that point.


i think this is right.

by adding more and more 35+ an 40 + windows it removes the likelihood of ever getting to the top tier further and further away for some people.

The club's interest is in selling memberships, not rewarding loyalty. In fact the 'loyal' fans are more likely to go to games and buy memebrships regardless, so their interest are at the bottom of the list from the club's buisness perspective.

Not saying this is good but it's how the world works.
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Tottenham Ticket Sales 'Profile' on 12:41 - Oct 17 with 3925 viewsMatt_Netherlands

Great work. Without wanting to go all ‘woe is me’…. I’m in the most frustrating group - The 14 point club. I don’t begrudge anyone having loyalty rewarded, but it’s very frustrating especially when there’s people in higher brackets buying tickets to get points knowing they can’t go, and just giving them away / selling them on to mates.

I wonder if the club would ever up the 2% away ballot to say 5%?
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Ironically, the “cheap” tickets… on 12:42 - Oct 17 with 3906 viewsBloots

7 so far…. on 12:35 - Oct 17 by ParisBlue

When the membership scheme was announced I emailed the club pointing out this was likely to happen. They disagreed, repeating their mantra that the membership scheme was designed to maximise the opportunity for as many people to attend games as possible.

The issue being now it's going to be difficult to change, certainly not this season.

They might keep 30+ as the highest level to make Bournemouth ticket buying more interesting...close to ~3000 chasing 1k tickets many having been to every game up to that point.


…for away fans, in the PL, also means that people will still buy one and even if they can’t pass it on (which they usually can) then it’s not the end of the world.

I know they “threaten” you with the risk of having to pick it up in person, but it’s not happened to me or anyone I go with in two seasons.

Personally I don’t really see what the solution is without p1ssing off the most “loyal” supporters.

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Puts me on 18 for next season, result! (n/t) on 12:44 - Oct 17 with 3889 viewsBloots

7 so far…. on 12:32 - Oct 17 by hoppy

You can't give him an additional point just like that.



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Ironically, the “cheap” tickets… on 12:48 - Oct 17 with 3826 viewstextbackup

Ironically, the “cheap” tickets… on 12:42 - Oct 17 by Bloots

…for away fans, in the PL, also means that people will still buy one and even if they can’t pass it on (which they usually can) then it’s not the end of the world.

I know they “threaten” you with the risk of having to pick it up in person, but it’s not happened to me or anyone I go with in two seasons.

Personally I don’t really see what the solution is without p1ssing off the most “loyal” supporters.


Because I have a warped mind, I think next season, if we stay up, they should put everyone back to zero points…
And watch the mayhem commence.

Would be pretty funny seeing the meltdowns from those on 35/40/45 points (I’m in that bracket too… but might make the getting a ticket a bit more special)

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