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Ridiculous Travelodge policy.... 12:09 - Sep 29 with 1501 viewsitfcjoe

Had a room booked for one of the blokes who works for me for Sunday-Thursday for about £400, he then told me he only needed Monday-Thursday so went on, amended the booking, was charged a £12.50 admin fee and the new cost was about £300....

Didn't get the credit through, so chased them up - they have said as room was booked on a Saver rate it is totally non refundable and the system just creates a credit note......annoying but is what it is.

But for the privilege of giving them their room back for the night to resell, as opposed to me just leaving it empty, I have to pay a £12.50 admin fee....!

Obviously only a few quid, and nothing I'll lose sleep over but what an absolutely crazy policy - by all means make the bookings not flexible, but to charge when the customer is actually doing you a favour and helping out.....

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Ridiculous Travelodge policy.... on 12:19 - Sep 29 with 1362 viewsSitfcB

Everything in the country is a big con.

‘Admin’ fees like that are just a joke and pure greed, even the difference to refund wouldn’t cost anything to a business like Travelodge.

Same as £50 admin fee to change your address with an insurance company, it’s just editing a few things ffs.

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Ridiculous Travelodge policy.... on 12:23 - Sep 29 with 1331 views_clive_baker_

Ridiculous Travelodge policy.... on 12:19 - Sep 29 by SitfcB

Everything in the country is a big con.

‘Admin’ fees like that are just a joke and pure greed, even the difference to refund wouldn’t cost anything to a business like Travelodge.

Same as £50 admin fee to change your address with an insurance company, it’s just editing a few things ffs.


Innit. Sold a car a few years ago, had paid the insurance for the year that had about 3 months left to run so I thought 'ooh lovely I'll call up and get that cancelled and some money back'. Of course there was a £60 'admin fee' to do so, got about a tenner back.
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Ridiculous Travelodge policy.... on 12:54 - Sep 29 with 1096 viewsiamatractorboy

Ridiculous Travelodge policy.... on 12:19 - Sep 29 by SitfcB

Everything in the country is a big con.

‘Admin’ fees like that are just a joke and pure greed, even the difference to refund wouldn’t cost anything to a business like Travelodge.

Same as £50 admin fee to change your address with an insurance company, it’s just editing a few things ffs.


I see your 'insurance admin charges' and raise you 'leasehold property management companies'. An utter scandal. I would compare it to money for old rope, but at least in that scenario you get some old rope!!
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Ridiculous Travelodge policy.... on 13:50 - Sep 29 with 883 viewsDaninthecampo

Our friends were meant to fly to us on the 10th with BA but got stuck in that massive M23 closure so missed the flight. They called BA to try and find another flight that day,only to be told if you missed the outbound they automatically cancel the return journey, they were separate flights( so no special deals) but just done together on the same booking. So they're only eligible for a £24 airport tax refund on a £600 flights and had to rebook a new return journey with another airline!
Holiday insurance won't cover them because they weren't in a crash!
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Ridiculous Travelodge policy.... on 13:55 - Sep 29 with 834 viewsNedPlimpton

Ridiculous Travelodge policy.... on 12:19 - Sep 29 by SitfcB

Everything in the country is a big con.

‘Admin’ fees like that are just a joke and pure greed, even the difference to refund wouldn’t cost anything to a business like Travelodge.

Same as £50 admin fee to change your address with an insurance company, it’s just editing a few things ffs.


I can understand admin fees to an extent as they need to pay someone to make the changes, so there is a cost incurred, albeit they're often extortionate

One thing I can't stand is booking fees on gigs, events etc. Completely unnecessary. Just include it in the price if you need to so at least the full cost is transparent!
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Ridiculous Travelodge policy.... on 14:16 - Sep 29 with 729 viewsThe_Romford_Blue

The one I can’t stand is cash machines that charge you for withdrawing your own money. Why am I paying £1.75 to get £20 of my money out? What sort of scam is this and who’s getting my £1.75. Utterly disgraceful.

I refuse to pay it and will rather walk for half an hour finding a free one or a post office than be part of such a scam.

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Ridiculous Travelodge policy.... on 14:54 - Sep 29 with 604 viewsEuanTown

Ridiculous Travelodge policy.... on 14:16 - Sep 29 by The_Romford_Blue

The one I can’t stand is cash machines that charge you for withdrawing your own money. Why am I paying £1.75 to get £20 of my money out? What sort of scam is this and who’s getting my £1.75. Utterly disgraceful.

I refuse to pay it and will rather walk for half an hour finding a free one or a post office than be part of such a scam.


You still use cash?
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Ridiculous Travelodge policy.... on 15:02 - Sep 29 with 558 views_clive_baker_

Ridiculous Travelodge policy.... on 14:16 - Sep 29 by The_Romford_Blue

The one I can’t stand is cash machines that charge you for withdrawing your own money. Why am I paying £1.75 to get £20 of my money out? What sort of scam is this and who’s getting my £1.75. Utterly disgraceful.

I refuse to pay it and will rather walk for half an hour finding a free one or a post office than be part of such a scam.


It just makes me take more out even though I don't need it. I'm not paying a 17.5% fee on a tenner, I'll take 200 notes and feel like I've got a good deal with my <1% fee.
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Ridiculous Travelodge policy.... on 15:42 - Sep 29 with 418 viewsPinewoodblue

Premier inn standard rate is cheaper than their flexi rate but still allows you to change the date as long as you stay at same hotel. No admin fee either.

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Ridiculous Travelodge policy.... on 17:42 - Sep 29 with 190 viewscarlo88

Don't know what's happened to Travelodge. Used to use them a lot as you could get very cheap rooms (£29 upwards) if you booked early enough, and a reliable sort of 'good enough' quality room and service. Now their rooms seem to average around £100 a night, sometimes well over that and they are a complete rip-off. I now use booking.com and get a nice b & b somewhere, usually a self-contained annexe or converted garage etc. with far more facilities than Travelodge could dream of. And no thumping footsteps outside/overhead all night either.
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Ridiculous Travelodge policy.... on 17:48 - Sep 29 with 172 viewsSwansea_Blue

Ridiculous Travelodge policy.... on 12:54 - Sep 29 by iamatractorboy

I see your 'insurance admin charges' and raise you 'leasehold property management companies'. An utter scandal. I would compare it to money for old rope, but at least in that scenario you get some old rope!!


Parking and private parking companies are what gets my boat. I was paying €2 a day in some places on holiday in Spain this year. Back in the ‘old day’, some councils would offer very cheap or free parking to encourage people into town centres. Now it’s all private companies and looking to screw as much as possible out of people. Swansea went through a spell of double yellowing street parking spots to force more people into their car parks. Barstewards.

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Ridiculous Travelodge policy.... on 17:53 - Sep 29 with 158 viewsredrickstuhaart

Ridiculous Travelodge policy.... on 14:16 - Sep 29 by The_Romford_Blue

The one I can’t stand is cash machines that charge you for withdrawing your own money. Why am I paying £1.75 to get £20 of my money out? What sort of scam is this and who’s getting my £1.75. Utterly disgraceful.

I refuse to pay it and will rather walk for half an hour finding a free one or a post office than be part of such a scam.


They are cashpoints run by private companies instead of banks. So they make a profit. Its the only way you get them in some odd spots.
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Ridiculous Travelodge policy.... on 18:43 - Sep 29 with 52 viewsmutters

Ridiculous Travelodge policy.... on 12:19 - Sep 29 by SitfcB

Everything in the country is a big con.

‘Admin’ fees like that are just a joke and pure greed, even the difference to refund wouldn’t cost anything to a business like Travelodge.

Same as £50 admin fee to change your address with an insurance company, it’s just editing a few things ffs.


Is it just editing though? Son they hBe to rerun the risk analysis on the new postcode? Id you're taking car insurance pretty sure if you moved to a more dodgy area then they would not only charge the fee but would probably increase your premiums

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