| Queue predictions for Sunderland 13:37 - Aug 5 with 2966 views | jasondozzell |
The combination of Achilles waving those wands about and thousands of peeps squinting in the sun as they try to peer at their Google wallet for their tiggerts gonna be fun.
All while Ashton deafens us with a new PA in the SBR and sets off fire cannons equivalent to the NATO budget.
Meanwhile fanzone presumably wacky races. |  | | |  |
| Queue predictions for Sunderland on 13:41 - Aug 5 with 2307 views | billlm |
Game gets delayed 30 minutes my money is on |  | | |
| Queue predictions for Sunderland on 13:42 - Aug 5 with 2314 views | Joey_Joe_Joe_Junior |
Genuine question is something wrong with the tech on the ITFC side? Like what’s the issue that people are inundating the ticket office with? Every sporting event I’ve got to in the last 5 years has digital tickets for entry on your smartphone. |  |
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| Queue predictions for Sunderland on 13:51 - Aug 5 with 2203 views | Wickets |
| Queue predictions for Sunderland on 13:42 - Aug 5 by Joey_Joe_Joe_Junior |
Genuine question is something wrong with the tech on the ITFC side? Like what’s the issue that people are inundating the ticket office with? Every sporting event I’ve got to in the last 5 years has digital tickets for entry on your smartphone. |
i'm nearly 80 and far from Tec Savvy but honestly its no biggie . |  | | |
| Queue predictions for Sunderland on 13:53 - Aug 5 with 2191 views | SuffolkPunchFC |
| Queue predictions for Sunderland on 13:42 - Aug 5 by Joey_Joe_Joe_Junior |
Genuine question is something wrong with the tech on the ITFC side? Like what’s the issue that people are inundating the ticket office with? Every sporting event I’ve got to in the last 5 years has digital tickets for entry on your smartphone. |
There's nothing wrong with the tech at the ground. It's all operator error. It all works perfectly smoothy if you come prepared, and - if you're unfamiliar with the process - had a trial run before arriving at the ground. It's fundamentally the same as having a payment card in your digital wallet, so people who are 'unsure' should just load up one of their debit/credit cards on their phone, and go make a payment with it. You'll then just sail through the turnstiles.
It's not even as if people haven't had the chance to try it out - some games towards the end of last season were available as eTickets, including the Women's game at PR, and the 2 pre-season games at PR.
[Ducks and runs for cover] |  | | |
| The majority of our fans.... on 13:54 - Aug 5 with 2162 views | Bloots |
| Queue predictions for Sunderland on 13:42 - Aug 5 by Joey_Joe_Joe_Junior |
Genuine question is something wrong with the tech on the ITFC side? Like what’s the issue that people are inundating the ticket office with? Every sporting event I’ve got to in the last 5 years has digital tickets for entry on your smartphone. |
....are from Suffolk. |  |
| "....get on, get on, get on, my groovy train” - Peter Joseph Hooton (Aug 1990) |
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| Queue predictions for Sunderland on 13:56 - Aug 5 with 2145 views | BloomBlue |
| Queue predictions for Sunderland on 13:42 - Aug 5 by Joey_Joe_Joe_Junior |
Genuine question is something wrong with the tech on the ITFC side? Like what’s the issue that people are inundating the ticket office with? Every sporting event I’ve got to in the last 5 years has digital tickets for entry on your smartphone. |
A lot of the problems (well based purely on those I've spoken with) is ITFC for some strange reason have assumed and restricted Apple phones to Safari only. So if you don't use Safari the download fails.
Why anyone would stick with Safari is beyond me, but anyway ITFC have restricted it to Safari.
Not sure why ITFC have restricted it so much, ie. Why won't they allow people to download to Samsung wallet, why have they restricted it to Safari on Apple phones. I guess its because our American owners only want us to use American apps.
I'm sure if still part of the EU it might be looked at, haven't the EU fined orgs for restricting things to only certain companies - or was that Google for only offering Google apps? |  | | |
| Queue predictions for Sunderland on 14:01 - Aug 5 with 2060 views | Meadowlark |
| Queue predictions for Sunderland on 13:53 - Aug 5 by SuffolkPunchFC |
There's nothing wrong with the tech at the ground. It's all operator error. It all works perfectly smoothy if you come prepared, and - if you're unfamiliar with the process - had a trial run before arriving at the ground. It's fundamentally the same as having a payment card in your digital wallet, so people who are 'unsure' should just load up one of their debit/credit cards on their phone, and go make a payment with it. You'll then just sail through the turnstiles.
It's not even as if people haven't had the chance to try it out - some games towards the end of last season were available as eTickets, including the Women's game at PR, and the 2 pre-season games at PR.
[Ducks and runs for cover] |
They weren't the same though. The e-tickets before were scannable QR codes.
I know the NFC ones can cause a problem. We just transitted the Paris Metro, and although we had downloaded the tickets onto our phones I had neglected to tell Mrs M that the phone has to be face up on the scanner. Couldn't figure why she couldn't get through, when I'd disappeared into the distance ......🤭 |  | | |
| Queue predictions for Sunderland on 14:07 - Aug 5 with 2011 views | SuffolkPunchFC |
| Queue predictions for Sunderland on 13:56 - Aug 5 by BloomBlue |
A lot of the problems (well based purely on those I've spoken with) is ITFC for some strange reason have assumed and restricted Apple phones to Safari only. So if you don't use Safari the download fails.
Why anyone would stick with Safari is beyond me, but anyway ITFC have restricted it to Safari.
Not sure why ITFC have restricted it so much, ie. Why won't they allow people to download to Samsung wallet, why have they restricted it to Safari on Apple phones. I guess its because our American owners only want us to use American apps.
I'm sure if still part of the EU it might be looked at, haven't the EU fined orgs for restricting things to only certain companies - or was that Google for only offering Google apps? |
Why won't they allow people to download to Samsung wallet..."
This is not unusual. Samsung Wallet is poorly supported in the UK. Even many of the major banks don't support it for payment cards e.g. Barclays, Natwest, etc when I last checked. It's a minority digital wallet in the UK.
"...why have they restricted it to Safari on Apple phones"
This is not a decision ITFC have made. Apple don't make many of the deeply integrated APIs available to other browsers, so Safari will often be able to do things other browsers can't. | | | |
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| Queue predictions for Sunderland on 14:24 - Aug 5 with 1861 views | SuffolkPunchFC |
| Queue predictions for Sunderland on 14:17 - Aug 5 by Meadowlark |
OK. I stand corrected.
But I 'm pretty sure they weren't for the FA Cup or when away games were e-tickets, because my pal always printed his "just in case!" |
It was very late in the season, and only home games. For the latter it would have had to be the team we were visiting that did NFC tickets, and that's still very rare in the Championship. | | | |
| Queue predictions for Sunderland on 14:31 - Aug 5 with 1824 views | BloomBlue |
| Queue predictions for Sunderland on 14:07 - Aug 5 by SuffolkPunchFC |
Why won't they allow people to download to Samsung wallet..."
This is not unusual. Samsung Wallet is poorly supported in the UK. Even many of the major banks don't support it for payment cards e.g. Barclays, Natwest, etc when I last checked. It's a minority digital wallet in the UK.
"...why have they restricted it to Safari on Apple phones"
This is not a decision ITFC have made. Apple don't make many of the deeply integrated APIs available to other browsers, so Safari will often be able to do things other browsers can't. |
You can definitely add Barclay's debit card to a Samsung wallet. | | | |
| Queue predictions for Sunderland on 14:37 - Aug 5 with 1785 views | bluefunk |
| Queue predictions for Sunderland on 13:42 - Aug 5 by Joey_Joe_Joe_Junior |
Genuine question is something wrong with the tech on the ITFC side? Like what’s the issue that people are inundating the ticket office with? Every sporting event I’ve got to in the last 5 years has digital tickets for entry on your smartphone. |
Some of the problems arise from the consolidation to a single sign on, my account shows no season tickets, no linked accounts, same issue has affected a couple of others I know of, I’ve emailed the club (Friday) and beyond an acknowledgement I’ve heard nothing, so that’s why people feel the need to call. |  | | |
| Queue predictions for Sunderland on 14:57 - Aug 5 with 1676 views | SitfcB |
The trouble with Cobbold and SBR the scanners aren’t as simple to get to as most turnstiles around the country, they’re in the window gap, and the operator still tries to grab your phone and do it for you, on the new turnstiles in SAR and West Stand they’re more modern and you scan before you enter - this will cause delays IMO. They need to update all of the turnstiles, guess they will eventually in SBR and obviously will when the new Cobbold is built. |  |
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| Queue predictions for Sunderland on 14:58 - Aug 5 with 1668 views | southnorfolkblue |
| Queue predictions for Sunderland on 13:56 - Aug 5 by BloomBlue |
A lot of the problems (well based purely on those I've spoken with) is ITFC for some strange reason have assumed and restricted Apple phones to Safari only. So if you don't use Safari the download fails.
Why anyone would stick with Safari is beyond me, but anyway ITFC have restricted it to Safari.
Not sure why ITFC have restricted it so much, ie. Why won't they allow people to download to Samsung wallet, why have they restricted it to Safari on Apple phones. I guess its because our American owners only want us to use American apps.
I'm sure if still part of the EU it might be looked at, haven't the EU fined orgs for restricting things to only certain companies - or was that Google for only offering Google apps? |
Genuine question.
Whats the issue with Safari? Never thought twice about using it but I’m not tech savvy. | |
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| Queue predictions for Sunderland on 16:11 - Aug 5 with 1405 views | Illinoisblue |
| Queue predictions for Sunderland on 13:56 - Aug 5 by BloomBlue |
A lot of the problems (well based purely on those I've spoken with) is ITFC for some strange reason have assumed and restricted Apple phones to Safari only. So if you don't use Safari the download fails.
Why anyone would stick with Safari is beyond me, but anyway ITFC have restricted it to Safari.
Not sure why ITFC have restricted it so much, ie. Why won't they allow people to download to Samsung wallet, why have they restricted it to Safari on Apple phones. I guess its because our American owners only want us to use American apps.
I'm sure if still part of the EU it might be looked at, haven't the EU fined orgs for restricting things to only certain companies - or was that Google for only offering Google apps? |
I very much doubt the owners give a flying fk what app or browser people use. |  |
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| Queue predictions for Sunderland on 16:15 - Aug 5 with 1374 views | ZapatasMoustache |
Going into the Cobbold last night the machine crashed and the manager told them to turn it off and wait five minutes (!) which obviously caused quite a hold up for that queue. |  | | |
| Queue predictions for Sunderland on 16:17 - Aug 5 with 1362 views | Joey_Joe_Joe_Junior |
| Queue predictions for Sunderland on 16:11 - Aug 5 by Illinoisblue |
I very much doubt the owners give a flying fk what app or browser people use. |
I will say 95% of people I know here have an iPhone and therefore iOS, whereas UK seems quite android heavy comparatively.
Same with iMessage, and WhatsApp seems to be just used exclusively everywhere else.
I doubt our owners were anything to do with the rollout though! | |
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| Queue predictions for Sunderland on 16:28 - Aug 5 with 1295 views | SuffolkPunchFC |
| Queue predictions for Sunderland on 16:17 - Aug 5 by Joey_Joe_Joe_Junior |
I will say 95% of people I know here have an iPhone and therefore iOS, whereas UK seems quite android heavy comparatively.
Same with iMessage, and WhatsApp seems to be just used exclusively everywhere else.
I doubt our owners were anything to do with the rollout though! |
You'd be surprised. US market share is ~60:40 in favour of iphone, whereas its 54:46 in favour of iphone in the UK
Go farther afield and it tips way towards Android, especially in China, India, Korea, etc | | | |
| Queue predictions for Sunderland on 16:41 - Aug 5 with 1235 views | SuffolkPunchFC |
| Queue predictions for Sunderland on 14:31 - Aug 5 by BloomBlue |
You can definitely add Barclay's debit card to a Samsung wallet. |
You're right - it seems it was recently added; I'd not looked for a while (my only real interest is 'supporting' my father-in-law with his Galaxy).
It sort of illustrates the point though that one of the UK's biggest banks was very slow to add Samsung Pay, whereas everything supports Apple and Google wallets and has since they launched years ago. It's even less of a priority for smaller organisations, since the easy workaround is to install Google wallet on your Samsung.
Samsung Pay hasn't been well supported and many vendors therefore don't provide etickets/epasses.
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| Queue predictions for Sunderland on 18:12 - Aug 5 with 1010 views | DJR |
Maybe the best thing to do is to assume that everyone will get to the ground very early, and roll up at 2.50 when all the queues have gone.
People tended to get to the Premier League games earlier anyway when we were last there, presumably because of the excitement. Certainly the streets were deserted for the Liverpool game when we left the pub at our usual time and there were no queues at all at outside the ground at that time. [Post edited 5 Aug 18:14]
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| Queue predictions for Sunderland on 18:31 - Aug 5 with 933 views | brogansnose |
| Queue predictions for Sunderland on 13:42 - Aug 5 by Joey_Joe_Joe_Junior |
Genuine question is something wrong with the tech on the ITFC side? Like what’s the issue that people are inundating the ticket office with? Every sporting event I’ve got to in the last 5 years has digital tickets for entry on your smartphone. |
I've got apps to get into cricket grounds, for trains, flights and various concert venues which download to my Apple wallet with no problems at all. Can I get my ST to download ? Can I chuff.
Safari. Who uses Safari ? |  | | |
| Queue predictions for Sunderland on 18:33 - Aug 5 with 920 views | southnorfolkblue |
| Queue predictions for Sunderland on 18:31 - Aug 5 by brogansnose |
I've got apps to get into cricket grounds, for trains, flights and various concert venues which download to my Apple wallet with no problems at all. Can I get my ST to download ? Can I chuff.
Safari. Who uses Safari ? |
Me!
Took me 30 seconds to download my ST | |
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| Queue predictions for Sunderland on 18:40 - Aug 5 with 866 views | BloomBlue |
| Queue predictions for Sunderland on 16:41 - Aug 5 by SuffolkPunchFC |
You're right - it seems it was recently added; I'd not looked for a while (my only real interest is 'supporting' my father-in-law with his Galaxy).
It sort of illustrates the point though that one of the UK's biggest banks was very slow to add Samsung Pay, whereas everything supports Apple and Google wallets and has since they launched years ago. It's even less of a priority for smaller organisations, since the easy workaround is to install Google wallet on your Samsung.
Samsung Pay hasn't been well supported and many vendors therefore don't provide etickets/epasses.
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Fair enough but this is just a season ticket, not a payment card, the club should be allowing the usage of all wallets.
As an FYI a lot of UK credit cards still don't work on Apple or Google and that relates to security issues with the apps in how security verification is undertaken. | | | |
| Queue predictions for Sunderland on 18:48 - Aug 5 with 828 views | Dubtractor |
The new PA in north looks like it will be comedy loud. |  |
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