| Shirts 20:05 - Oct 25 with 3582 views | leftback |
My lads ‘o’ has started to peel off the halo on the away shirt he’s had for about a month, he’s 16 so it’s worn more like fashion item rather than playing footy in it every opportunity like he would have done 10 years ago!
Anyone has similar problems with quality? Maybe just a dodgy one? Anyone has experience with club shop if they’re likely replace?? |  | | |  |
| Shirts on 20:40 - Oct 25 with 2858 views | le2blue |
Club has had lots of issues with Castore product quality and logistics since they took over Umbro, including stars upside down on the home kit, branding peeling, as well as late delivery of the third kit, which is why they're not renewing their contract. |  | | |
| Shirts on 20:43 - Oct 25 with 2850 views | SE1blue |
I think Dara mentioned that his needs a little fixing… |  |
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| Shirts on 20:58 - Oct 25 with 2793 views | Mark |
Products have to last a reasonable period of time by law, so I think the club will need to replace it if you return it given how much those shirts cost. [Post edited 25 Oct 20:58]
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| Shirts on 21:31 - Oct 25 with 2697 views | homer_123 |
Alo alo - what's this all about then? |  |
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| Shirts on 21:34 - Oct 25 with 2694 views | Dubtractor |
| Shirts on 21:31 - Oct 25 by homer_123 |
Alo alo - what's this all about then? |
Surely it would be Hal, hal?
FWIW, I thought the second kit looked a really cheap/poor quality shirt when I saw it in the shop, so didn't get it despite liking the design. I've got the home shirt and that is much better quality though. |  |
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| Shirts on 09:20 - Oct 26 with 2260 views | ITFC_Essex |
If the club won't replace it, there are loads of great independents who will fix it for you, and even remove all the old printing and replace it with better quality transfers such as: https://www.instagram.com/cutt
Could even swap the Halo logo for FISONS or PIONEER. |  |
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| Shirts on 10:16 - Oct 26 with 2167 views | redrickstuhaart |
If within 6 weeks, ought to be entitled to a refund or replacement under consumer rights act. They must deal with it. | |
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| Shirts on 10:18 - Oct 26 with 2156 views | Meadowlark |
Four candles.......? |  | | |
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| Shirts on 10:19 - Oct 26 with 2153 views | Deano69 |
| Shirts on 20:40 - Oct 25 by le2blue |
Club has had lots of issues with Castore product quality and logistics since they took over Umbro, including stars upside down on the home kit, branding peeling, as well as late delivery of the third kit, which is why they're not renewing their contract. |
Will upside down stars make it a rarity in the future?? Or is it the correct way round that are the rare ones?! |  |
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| Shirts on 10:58 - Oct 26 with 2073 views | ITFC_Essex |
| Shirts on 10:16 - Oct 26 by redrickstuhaart |
If within 6 weeks, ought to be entitled to a refund or replacement under consumer rights act. They must deal with it. |
They will blame the customer, say it wasn't washed correctly. A lot of the first run shirts last season had the sponsors peel off within days and thats how the club avoided the refunds. | |
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| Shirts on 11:58 - Oct 26 with 1998 views | ronnyd |
| Shirts on 10:58 - Oct 26 by ITFC_Essex |
They will blame the customer, say it wasn't washed correctly. A lot of the first run shirts last season had the sponsors peel off within days and thats how the club avoided the refunds. |
That's not good customer relations. Who are they trying to emulate, Ryan Air? | | | |
| Shirts on 12:09 - Oct 26 with 1942 views | Ryorry |
| Shirts on 21:34 - Oct 25 by Dubtractor |
Surely it would be Hal, hal?
FWIW, I thought the second kit looked a really cheap/poor quality shirt when I saw it in the shop, so didn't get it despite liking the design. I've got the home shirt and that is much better quality though. |
“Surely it would be Hal, hal?”
Bloody first gen AI, coming in and taking over our CADs  |  |
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| Shirts on 12:23 - Oct 26 with 1890 views | Zx1988 |
| Shirts on 21:34 - Oct 25 by Dubtractor |
Surely it would be Hal, hal?
FWIW, I thought the second kit looked a really cheap/poor quality shirt when I saw it in the shop, so didn't get it despite liking the design. I've got the home shirt and that is much better quality though. |
Yeah, the fabric on the away shirt is terrible. Very similar to the fabric on the burgundy shirt in the last PL season, which was an absolute moisture trap. | |
| Not a prophet, or a stone-age man; just a mortal with potential of a superman. | | Poll: | Worst Ginger? |
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| Shirts on 12:36 - Oct 26 with 1852 views | redrickstuhaart |
| Shirts on 10:58 - Oct 26 by ITFC_Essex |
They will blame the customer, say it wasn't washed correctly. A lot of the first run shirts last season had the sponsors peel off within days and thats how the club avoided the refunds. |
If it's within 6 months the club would have to prove that the fault wasn't inherent. Can't just assume bad washing.... | |
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| Shirts on 12:59 - Oct 26 with 1804 views | stonojnr |
| Shirts on 20:43 - Oct 25 by SE1blue |
I think Dara mentioned that his needs a little fixing… |
Yep wasn't the greatest ad for quality product was it, funnily enough im convinced last time it happened in the Premier league, it was a "CaStore" shirt, possibly Villas | | | |
| Shirts on 13:14 - Oct 26 with 1756 views | BloomBlue |
A lot of Chinese made cars are suffering with items dropping off them, so not surprised the O is dropping off our Chinese made shirts.
Maybe use one of those waterproof marker pens and quickly paint in an O ? |  | | |
| Shirts on 13:16 - Oct 26 with 1752 views | stonojnr |
| Shirts on 11:58 - Oct 26 by ronnyd |
That's not good customer relations. Who are they trying to emulate, Ryan Air? |
I guarantee you though there are people that just chuck it in the boil wash, with bio wash or a cup of diluted bleach as thats how their grandparents washed things and then wonder why it falls apart | | | |
| Shirts on 14:02 - Oct 26 with 1695 views | Luggworm |
The H started coming off my home shirt, I took it in and they re-pressed the logo and it is fine now. |  | | |
| Shirts on 16:24 - Oct 26 with 1531 views | floridablue |
Is it possible to buy the 3rd shirt without the sponsors logo on it? I like that, but as I'm a senior citizen up there in age, I wouldn't want any logo. I'm also not likely to attend any Premier league games . | | | |
| Shirts on 16:37 - Oct 26 with 1504 views | ITFC_Essex |
| Shirts on 11:58 - Oct 26 by ronnyd |
That's not good customer relations. Who are they trying to emulate, Ryan Air? |
It's 2026 and the way things adly work now.
They won't even take shirts back that were bought in the wrong size but have Premier League badges on as thats "personalisation". Rather than swallowing the loss and bargain-binning the Prem-badge shirt that someone else would still buy, they make the customer rebuy the shirts.
It's all mass produced vinted-fodder these days anyway, people buy them at full price and then within weeks (as the bills come in) they are selling them for £20 anyway. It's a sad state of consumerist insanity we live in. | |
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| Shirts on 16:39 - Oct 26 with 1501 views | ITFC_Essex |
| Shirts on 12:36 - Oct 26 by redrickstuhaart |
If it's within 6 months the club would have to prove that the fault wasn't inherent. Can't just assume bad washing.... |
They do, and will. It was reported multiple times last season with the Halo logos coming off.
It's cheap material, poor printing, sold at premium prices. | |
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| Shirts on 16:58 - Oct 26 with 1462 views | Deano69 |
| Shirts on 16:24 - Oct 26 by floridablue |
Is it possible to buy the 3rd shirt without the sponsors logo on it? I like that, but as I'm a senior citizen up there in age, I wouldn't want any logo. I'm also not likely to attend any Premier league games . |
I have asked the question in the past and it was a 'no'
I am with you on that ! | |
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| Shirts on 17:12 - Oct 26 with 1432 views | VanSaParody |
| Shirts on 10:18 - Oct 26 by Meadowlark |
Four candles.......? |
..."got any o's?" |  | | |
| Shirts on 20:05 - Oct 26 with 1265 views | Cheltenham_Blue |
| Shirts on 12:23 - Oct 26 by Zx1988 |
Yeah, the fabric on the away shirt is terrible. Very similar to the fabric on the burgundy shirt in the last PL season, which was an absolute moisture trap. |
Bit sweaty? Mitchums apparently |  |
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| Shirts on 09:26 - Oct 27 with 1041 views | DJR |
Under the Consumer Rights Act 2015, it seems to me that you have the right to repair or replacement under section 19(3) and (4), so if they won't replace at least insist on repair. [Post edited 27 Oct 9:32]
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