| IFollow cost deducted in FULL? 14:41 - Apr 28 with 11152 views | kizaitfc |
Very shocked that they have deducted the full £10 cost of iFollow on the ST refunds.
Fans who have kept ST should have been better rewarded in my opinion
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| Yep, similar situation to me.... on 15:57 - Apr 28 with 2423 views | longtimefan |
| Yep, similar situation to me.... on 15:43 - Apr 28 by Bloots |
....but apart from just giving away freebies to everyone, there's always going to be a hard luck story.
(particularly the kids who have just hit 19) |
Accepted. Just a bit compounded by him moving to an adult season ticket next year, assuming he can afford it. | | | |
| IFollow cost deducted in FULL? on 15:58 - Apr 28 with 2411 views | Giant_Midget |
I don't see how they could have kept this simple and made it any fairer. |  | | |
| IFollow cost deducted in FULL? on 15:59 - Apr 28 with 2408 views | The_Flashing_Smile |
| IFollow cost deducted in FULL? on 15:46 - Apr 28 by JakeITFC |
Not sure that is relevant.
Your second paragraph is just a personal position that you (and I) have taken though, based on a position that we love the club and don't treat it with the same scrutiny that we would most over businesses. |
Indeed. So how is that not relevant?
Like I say, the club was forced to close its doors. They had no choice... and people buying STs must've known this.
I don't think it's as simple as 'they didn't supply us with the product we paid for.' |  |
| Trust the process. Trust Phil. |
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| IFollow cost deducted in FULL? on 16:05 - Apr 28 with 2362 views | BloomBlue |
Why didn't they tell the season ticket holders at the start ifollow would be deducted from any refund ?
I think it's disgusting |  | | |
| IFollow cost deducted in FULL? on 16:08 - Apr 28 with 2344 views | Swailsey |
| IFollow cost deducted in FULL? on 16:05 - Apr 28 by BloomBlue |
Why didn't they tell the season ticket holders at the start ifollow would be deducted from any refund ?
I think it's disgusting |
Really?!
Did you think they were giving it to us for free? So you were expecting either:
a) Free iFollow for some of the season and entry for the rest
b) Free iFollow and a full refund for something you willingly purchased?
So essentially, the club to just give you full access to matches, for free, for no reason at all?
I can't believe people were expecting any sort of refund!
[Post edited 28 Apr 2021 16:12]
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| Who said: "Colin Healy made Cesc Fabregas look like Colin Healy"? | We miss you TLA |
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| IFollow cost deducted in FULL? on 16:11 - Apr 28 with 2329 views | JakeITFC |
| IFollow cost deducted in FULL? on 16:08 - Apr 28 by Swailsey |
Really?!
Did you think they were giving it to us for free? So you were expecting either:
a) Free iFollow for some of the season and entry for the rest
b) Free iFollow and a full refund for something you willingly purchased?
So essentially, the club to just give you full access to matches, for free, for no reason at all?
I can't believe people were expecting any sort of refund!
[Post edited 28 Apr 2021 16:12]
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"Subject to the technology being in place you will receive free Internet viewing of any behind closed doors home match for next season and in addition for any behind closed doors match."
From Evans letter to the fans at renewal time last year. |  | | |
| IFollow cost deducted in FULL? on 16:12 - Apr 28 with 2320 views | pointofblue |
| IFollow cost deducted in FULL? on 16:08 - Apr 28 by Swailsey |
Really?!
Did you think they were giving it to us for free? So you were expecting either:
a) Free iFollow for some of the season and entry for the rest
b) Free iFollow and a full refund for something you willingly purchased?
So essentially, the club to just give you full access to matches, for free, for no reason at all?
I can't believe people were expecting any sort of refund!
[Post edited 28 Apr 2021 16:12]
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Me either - there is a difference between being able to sit in the ground and watching iFollow but that’s being taken into account by the club by refunding that difference to the supporters. Everyone has to pay £10 to watch iFollow; I’m not sure why season ticket holders (of whom I am one) should have special treatment?
Maybe I was just being kind to the club but I always assumed that the iFollow cost would be deducted from any refund on offer. I certainly didn’t expect to get it for free or on special offer. | |
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| IFollow cost deducted in FULL? on 16:13 - Apr 28 with 2316 views | Parky |
| IFollow cost deducted in FULL? on 16:08 - Apr 28 by Swailsey |
Really?!
Did you think they were giving it to us for free? So you were expecting either:
a) Free iFollow for some of the season and entry for the rest
b) Free iFollow and a full refund for something you willingly purchased?
So essentially, the club to just give you full access to matches, for free, for no reason at all?
I can't believe people were expecting any sort of refund!
[Post edited 28 Apr 2021 16:12]
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For the record, I am happy with what the club have offered and know they will never please everyone.
That said, the club did advertise the iFollow for Season Ticket holders as ‘free’, so I can understand why some people might be feeling a little mislead.
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| IFollow cost deducted in FULL? on 16:13 - Apr 28 with 2314 views | Swailsey |
| IFollow cost deducted in FULL? on 16:11 - Apr 28 by JakeITFC |
"Subject to the technology being in place you will receive free Internet viewing of any behind closed doors home match for next season and in addition for any behind closed doors match."
From Evans letter to the fans at renewal time last year. |
It was free though? As in, we didn't have to pay any more?
I admit there may be some grey there, but I certainly didn't read that and think "Good, at the end of the season, I will have watched every home game for free and get £333 back". | |
| Who said: "Colin Healy made Cesc Fabregas look like Colin Healy"? | We miss you TLA |
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| IFollow cost deducted in FULL? on 16:19 - Apr 28 with 2273 views | trncbluearmy |
Not a great start to the "New Chapter"
there was an indication by evans the coverage would be free
and I am also wondering about those who annually subscribe to ifollow who are also season tickets holders and want to of set the refund against a new season ticket, seems a bit unfair that there will be a deduction for something they have already paid for |  | | |
| IFollow cost deducted in FULL? on 16:20 - Apr 28 with 2261 views | NeedhamChris |
I can understand this one getting a mixed reception but for me I'm happy.
I do think it would have been fairer for others to calculate it based on I Follow codes redeemed rather than given out, given that ITFC weren't paying £10 per iFollow code anyway.
It was a nice touch to throw in the game I did get to attend (Burton) for free, could easily have charged for that as well but didn't.
My main criticism is actually that it defaults to option C (donating to the club) if you don't reply by 14th. ITFC are a business at the end of the day so defaulting to donation seems slightly off to me. When TUI asked me for my alternatives to a holiday booking there was no automatic donation to the company if I didn't respond. | |
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| IFollow cost deducted in FULL? on 16:20 - Apr 28 with 2257 views | tractorboy7777 |
| IFollow cost deducted in FULL? on 16:12 - Apr 28 by pointofblue |
Me either - there is a difference between being able to sit in the ground and watching iFollow but that’s being taken into account by the club by refunding that difference to the supporters. Everyone has to pay £10 to watch iFollow; I’m not sure why season ticket holders (of whom I am one) should have special treatment?
Maybe I was just being kind to the club but I always assumed that the iFollow cost would be deducted from any refund on offer. I certainly didn’t expect to get it for free or on special offer. |
As I mentioned in my other post, as a season ticket holder you commit to the season so you should receive a special treatment. That’s what happens with tickets for actual matches, you get discounted ticket prices even though everyone has to walk through the same turnstile | |
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| IFollow cost deducted in FULL? on 16:25 - Apr 28 with 2231 views | JakeITFC |
| IFollow cost deducted in FULL? on 16:13 - Apr 28 by Swailsey |
It was free though? As in, we didn't have to pay any more?
I admit there may be some grey there, but I certainly didn't read that and think "Good, at the end of the season, I will have watched every home game for free and get £333 back". |
Nope, I didn't think that either, but my point is that I think there is a case if you did.
Some people will have effectively paid £333 for nothing, so a £100 refund for them obviously isn't good value (even if there are fair points to be made around knowing it was a pandemic, having access to iFollow, being able to cancel DD etc.). | | | |
| IFollow cost deducted in FULL? on 16:28 - Apr 28 with 2213 views | NeedhamChris |
| IFollow cost deducted in FULL? on 16:20 - Apr 28 by tractorboy7777 |
As I mentioned in my other post, as a season ticket holder you commit to the season so you should receive a special treatment. That’s what happens with tickets for actual matches, you get discounted ticket prices even though everyone has to walk through the same turnstile |
If you flip that round you could say as season ticket holders we get special treatment every year - so in the context of the last 12 months is it really that big a deal if we're all treated the same? | |
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| IFollow cost deducted in FULL? on 16:31 - Apr 28 with 2200 views | NeedhamChris |
| IFollow cost deducted in FULL? on 16:19 - Apr 28 by trncbluearmy |
Not a great start to the "New Chapter"
there was an indication by evans the coverage would be free
and I am also wondering about those who annually subscribe to ifollow who are also season tickets holders and want to of set the refund against a new season ticket, seems a bit unfair that there will be a deduction for something they have already paid for |
I thought you had to be non-UK domiciled to get the annual pass - in which case I doubt we have many season ticket holders in that scenario to get offended on behalf of..
The New Chapter thing I think is unfair and shouldn't be used as a stick to beat the Americans with. If they put their money where their mouths are over the summer I'll be more than happy. Evans on the other hand....luckily that's now the past. | |
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| IFollow cost deducted in FULL? on 16:36 - Apr 28 with 2190 views | tractorboy7777 |
| IFollow cost deducted in FULL? on 16:28 - Apr 28 by NeedhamChris |
If you flip that round you could say as season ticket holders we get special treatment every year - so in the context of the last 12 months is it really that big a deal if we're all treated the same? |
That doesn’t matter, this season is a completely different season.
The club know which vouchers weren’t used as well so should give those season ticket holders something in place of those. A cash balance to use on anything at the club (no restriction) would be best IMO, I’m sure I read that’s what Charlton did [Post edited 28 Apr 2021 16:37]
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| IFollow cost deducted in FULL? on 16:38 - Apr 28 with 2181 views | trncbluearmy |
| IFollow cost deducted in FULL? on 16:31 - Apr 28 by NeedhamChris |
I thought you had to be non-UK domiciled to get the annual pass - in which case I doubt we have many season ticket holders in that scenario to get offended on behalf of..
The New Chapter thing I think is unfair and shouldn't be used as a stick to beat the Americans with. If they put their money where their mouths are over the summer I'll be more than happy. Evans on the other hand....luckily that's now the past. |
I`m not offended on behalf of,
I`m in that position, bought abroad returned to uk maybe the only one perhaps.............?
and there was an indication that it was free for season ticket holders | | | |
| IFollow cost deducted in FULL? on 16:38 - Apr 28 with 2180 views | Swailsey |
| IFollow cost deducted in FULL? on 16:36 - Apr 28 by tractorboy7777 |
That doesn’t matter, this season is a completely different season.
The club know which vouchers weren’t used as well so should give those season ticket holders something in place of those. A cash balance to use on anything at the club (no restriction) would be best IMO, I’m sure I read that’s what Charlton did [Post edited 28 Apr 2021 16:37]
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But we did?
We got free ifollow access that non ST holders didn't get, + £100 approx. refund. | |
| Who said: "Colin Healy made Cesc Fabregas look like Colin Healy"? | We miss you TLA |
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| IFollow cost deducted in FULL? on 16:42 - Apr 28 with 2163 views | tractorboy7777 |
| IFollow cost deducted in FULL? on 16:38 - Apr 28 by Swailsey |
But we did?
We got free ifollow access that non ST holders didn't get, + £100 approx. refund. |
The ifollow access wasn’t free, season ticket holders paid EXACTLY the same price as non season ticket holders would have paid to watch every home game.
There may have been reasons the season ticket holder wasn’t able to watch ifollow, poor internet connection etc yet they still have had to pay £230 | |
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| IFollow cost deducted in FULL? on 16:44 - Apr 28 with 2157 views | Swailsey |
| IFollow cost deducted in FULL? on 16:42 - Apr 28 by tractorboy7777 |
The ifollow access wasn’t free, season ticket holders paid EXACTLY the same price as non season ticket holders would have paid to watch every home game.
There may have been reasons the season ticket holder wasn’t able to watch ifollow, poor internet connection etc yet they still have had to pay £230 |
We didn't PAY for it!!! We PAID for a season ticket, knowing full well we wouldn't watch any games in person.
Gah, I give up. Each to their own! | |
| Who said: "Colin Healy made Cesc Fabregas look like Colin Healy"? | We miss you TLA |
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| IFollow cost deducted in FULL? on 16:52 - Apr 28 with 2131 views | pointofblue |
| IFollow cost deducted in FULL? on 16:44 - Apr 28 by Swailsey |
We didn't PAY for it!!! We PAID for a season ticket, knowing full well we wouldn't watch any games in person.
Gah, I give up. Each to their own! |
I think tractorboy7777’s point is we have now paid for iFollow as season ticket holders as we are not getting a refund for the service.
In his reply to me, which I have to admit I can’t really think of a response to, he also pointed out that season ticket holders get benefits over other fans in terms of the price per tickets yet there is no benefit with iFollow - everyone who saw the match... and season ticket holders who didn’t... all paid £10 one way or the other for it. | |
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| IFollow cost deducted in FULL? on 16:54 - Apr 28 with 2122 views | haynes_toe1 |
The "free" iFollow stuff coming from the club at the time was poorly worded and some people raised it as such at the time.
Again, for people in difficult circumstances I can sympathise with them because there's been a lack of clarity that's taken a long time to get to this point in the first place. | | | |
| IFollow cost deducted in FULL? on 16:58 - Apr 28 with 2100 views | NeedhamChris |
| IFollow cost deducted in FULL? on 16:25 - Apr 28 by JakeITFC |
Nope, I didn't think that either, but my point is that I think there is a case if you did.
Some people will have effectively paid £333 for nothing, so a £100 refund for them obviously isn't good value (even if there are fair points to be made around knowing it was a pandemic, having access to iFollow, being able to cancel DD etc.). |
I think this is pretty much bang on.
It's fair to say the club didn't have to do anything extra and this is fair (I'm happy personally). However it's also true that other clubs of similar financial size or smaller have done more to reward their season ticket holders.
I don't feel like I needed it, but those posting suggesting how silly it is for others to think that they should have got something else are being harsh too.
Burton - we would hope you would be willing to roll over your existing season ticket to the 2021/22 season. There will be no extra charge.
Wycombe - full refund of whole season ticket price
Shrewsbury - free drink voucher for every game next year
So, we've been fairly treated in my view. But not as well treated as fans of other clubs. | |
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| IFollow cost deducted in FULL? on 17:03 - Apr 28 with 2083 views | dirtyboy |
| IFollow cost deducted in FULL? on 16:52 - Apr 28 by pointofblue |
I think tractorboy7777’s point is we have now paid for iFollow as season ticket holders as we are not getting a refund for the service.
In his reply to me, which I have to admit I can’t really think of a response to, he also pointed out that season ticket holders get benefits over other fans in terms of the price per tickets yet there is no benefit with iFollow - everyone who saw the match... and season ticket holders who didn’t... all paid £10 one way or the other for it. |
They're still getting discounted iFollow though aren't they?
I've paid £10 a match for 35 matches according to my records! For anyone struggling with the maths...but you're £120 better off than me...on the assumption you watch games...
Never seen so many games in all my life in one season. Had I been at home without iFollow, i'd have watched a Premier League game.
I can't understand how a supporter, with naff all else to do (and would ordinarilly be at the game anyway) wouldn't watch games?
That being said, the amount of £10s i've spent and turned off at half time etc would massively inflate that.
Being pragmatic and a on ST holder, seems like a 'reasonable' situation.
Nobody has been ripped off and it's not the new owner's fault what went on before.
Give the new regime a sporting chance IMO. |  | | |
| IFollow cost deducted in FULL? on 17:07 - Apr 28 with 2080 views | NeedhamChris |
| IFollow cost deducted in FULL? on 17:03 - Apr 28 by dirtyboy |
They're still getting discounted iFollow though aren't they?
I've paid £10 a match for 35 matches according to my records! For anyone struggling with the maths...but you're £120 better off than me...on the assumption you watch games...
Never seen so many games in all my life in one season. Had I been at home without iFollow, i'd have watched a Premier League game.
I can't understand how a supporter, with naff all else to do (and would ordinarilly be at the game anyway) wouldn't watch games?
That being said, the amount of £10s i've spent and turned off at half time etc would massively inflate that.
Being pragmatic and a on ST holder, seems like a 'reasonable' situation.
Nobody has been ripped off and it's not the new owner's fault what went on before.
Give the new regime a sporting chance IMO. |
I think you've forgotten that ST holders only get home games for 'free'. So to have watched the same games as you would mean they'd have paid a lot of £10's on top as well! [Post edited 28 Apr 2021 17:07]
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