Direct Debit Confirmation email showing full price season ticket? 12:48 - Jun 7 with 2879 views | DublinBlue84 | Anyone else got the same>? Mine is showing £446.50 rather than the far less it should be? | |
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Direct Debit Confirmation email showing full price season ticket? on 12:51 - Jun 7 with 2441 views | BLUEBEAT | Mine is down to £21 p/m, so reduction definitely applied. | |
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Direct Debit Confirmation email showing full price season ticket? on 12:52 - Jun 7 with 2435 views | DublinBlue84 |
Direct Debit Confirmation email showing full price season ticket? on 12:51 - Jun 7 by BLUEBEAT | Mine is down to £21 p/m, so reduction definitely applied. |
Mine is showing £40.60 per month, not including either of the compensation amounts. Have emailed the ticket office as instructed. [Post edited 7 Jun 2021 12:53]
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Direct Debit Confirmation email showing full price season ticket? on 12:53 - Jun 7 with 2393 views | chrismakin |
Direct Debit Confirmation email showing full price season ticket? on 12:52 - Jun 7 by DublinBlue84 | Mine is showing £40.60 per month, not including either of the compensation amounts. Have emailed the ticket office as instructed. [Post edited 7 Jun 2021 12:53]
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Did you select a compensation choice or leave it to just renew? | |
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Direct Debit Confirmation email showing full price season ticket? on 12:54 - Jun 7 with 2378 views | Giant_Midget | Mine is showing the full amount, despite using the team card points for a discount. I'm going to give it a couple of days, then call. Sounds like they are very busy today! | | | |
Direct Debit Confirmation email showing full price season ticket? on 12:55 - Jun 7 with 2362 views | pointofblue |
Direct Debit Confirmation email showing full price season ticket? on 12:51 - Jun 7 by BLUEBEAT | Mine is down to £21 p/m, so reduction definitely applied. |
Same with mine; it will depend on what everyone chose from the refund list. | |
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Direct Debit Confirmation email showing full price season ticket? on 12:55 - Jun 7 with 2359 views | SitfcB | Mine showing the reduced amount. Seen a few people on twitter saying there’s hasn’t included the deduction. | |
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Direct Debit Confirmation email showing full price season ticket? on 12:57 - Jun 7 with 2336 views | hoppy |
Direct Debit Confirmation email showing full price season ticket? on 12:51 - Jun 7 by BLUEBEAT | Mine is down to £21 p/m, so reduction definitely applied. |
I’ve got the same on mine. | |
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Direct Debit Confirmation email showing full price season ticket? on 12:57 - Jun 7 with 2335 views | SitfcB |
Direct Debit Confirmation email showing full price season ticket? on 12:54 - Jun 7 by Giant_Midget | Mine is showing the full amount, despite using the team card points for a discount. I'm going to give it a couple of days, then call. Sounds like they are very busy today! |
To be fair the team card points one won’t show yet as that was only done today! | |
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Direct Debit Confirmation email showing full price season ticket? on 12:57 - Jun 7 with 2331 views | DublinBlue84 |
Direct Debit Confirmation email showing full price season ticket? on 12:53 - Jun 7 by chrismakin | Did you select a compensation choice or leave it to just renew? |
I selected compensation on 28th April. I got an email saying "Option 1 - Refund value off your 2021/22 Season Ticket Thank you for your selection, your refund amount will be added to your Online Ticketing account to be redeemed against your 2021/22 Season Ticket Renewal." It hasn't been though. [Post edited 7 Jun 2021 12:58]
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Direct Debit Confirmation email showing full price season ticket? on 13:13 - Jun 7 with 2227 views | JDB23 |
Direct Debit Confirmation email showing full price season ticket? on 12:57 - Jun 7 by DublinBlue84 | I selected compensation on 28th April. I got an email saying "Option 1 - Refund value off your 2021/22 Season Ticket Thank you for your selection, your refund amount will be added to your Online Ticketing account to be redeemed against your 2021/22 Season Ticket Renewal." It hasn't been though. [Post edited 7 Jun 2021 12:58]
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Not sure of the ins and outs of it but to me that sounds like you were given online credit but that you didn’t apply it when actually doing your renewal. Not sure if it’s supposed to auto apply for those letting DD roll over. [Post edited 7 Jun 2021 13:14]
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Direct Debit Confirmation email showing full price season ticket? on 13:15 - Jun 7 with 2208 views | kizaitfc |
Direct Debit Confirmation email showing full price season ticket? on 13:13 - Jun 7 by JDB23 | Not sure of the ins and outs of it but to me that sounds like you were given online credit but that you didn’t apply it when actually doing your renewal. Not sure if it’s supposed to auto apply for those letting DD roll over. [Post edited 7 Jun 2021 13:14]
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You don't apply for renewal when on Direct Debit it is renewed automatically. Seems they have had some errors I assume this will be resolved over the coming days. | |
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Direct Debit Confirmation email showing full price season ticket? on 13:18 - Jun 7 with 2168 views | LankHenners | Worth checking your bank statement when the payment comes through (or pending payments now if you can). When I renewed whenever it was the site indicated I was paying the reduced/refunded amount but the email confirmation suggested I was paying full whack. My bank statement confirmed only the reduced amount had been taken so probably an error with how their confirmation comes through. | |
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Direct Debit Confirmation email showing full price season ticket? on 13:28 - Jun 7 with 2092 views | Fixed_It |
Direct Debit Confirmation email showing full price season ticket? on 12:55 - Jun 7 by SitfcB | Mine showing the reduced amount. Seen a few people on twitter saying there’s hasn’t included the deduction. |
Mine also reduced amount. Just wondering if others selected the correct refund option within the correct timeframe. | |
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Direct Debit Confirmation email showing full price season ticket? on 13:29 - Jun 7 with 2085 views | hadleighboyblue |
Direct Debit Confirmation email showing full price season ticket? on 12:57 - Jun 7 by DublinBlue84 | I selected compensation on 28th April. I got an email saying "Option 1 - Refund value off your 2021/22 Season Ticket Thank you for your selection, your refund amount will be added to your Online Ticketing account to be redeemed against your 2021/22 Season Ticket Renewal." It hasn't been though. [Post edited 7 Jun 2021 12:58]
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Not sure , but I thought you had to apply from today for the deduction off your season ticket, that's what I did and just received details of Direct Debit figures which includes deducted amount . Didn't think you could apply before today | | | |
Direct Debit Confirmation email showing full price season ticket? on 13:31 - Jun 7 with 2060 views | SitfcB |
Direct Debit Confirmation email showing full price season ticket? on 13:29 - Jun 7 by hadleighboyblue | Not sure , but I thought you had to apply from today for the deduction off your season ticket, that's what I did and just received details of Direct Debit figures which includes deducted amount . Didn't think you could apply before today |
Today was only the team card points one, the £77 one. The other one was done back in April. | |
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Direct Debit Confirmation email showing full price season ticket? on 14:13 - Jun 7 with 1930 views | DublinBlue84 |
Direct Debit Confirmation email showing full price season ticket? on 13:28 - Jun 7 by Fixed_It | Mine also reduced amount. Just wondering if others selected the correct refund option within the correct timeframe. |
I did select the correct option, see the email text I included above where it confirmed I selected the right one. | |
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Direct Debit Confirmation email showing full price season ticket? on 14:13 - Jun 7 with 1925 views | DublinBlue84 |
Direct Debit Confirmation email showing full price season ticket? on 13:29 - Jun 7 by hadleighboyblue | Not sure , but I thought you had to apply from today for the deduction off your season ticket, that's what I did and just received details of Direct Debit figures which includes deducted amount . Didn't think you could apply before today |
I'm still talking about the April one, my DD doesn't include either. Club seemingly aware
[Post edited 7 Jun 2021 14:15]
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Direct Debit Confirmation email showing full price season ticket? on 14:16 - Jun 7 with 1887 views | Ely_Blue |
Direct Debit Confirmation email showing full price season ticket? on 12:57 - Jun 7 by DublinBlue84 | I selected compensation on 28th April. I got an email saying "Option 1 - Refund value off your 2021/22 Season Ticket Thank you for your selection, your refund amount will be added to your Online Ticketing account to be redeemed against your 2021/22 Season Ticket Renewal." It hasn't been though. [Post edited 7 Jun 2021 12:58]
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Mine is the same showing as £335 or £30.50 a month | |
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Direct Debit Confirmation email showing full price season ticket? on 14:16 - Jun 7 with 1890 views | Frank_Dollop | Yep - same for me - haven’t applied any refund/reduction against next seasons DD schedule, despite this being what i elected for this morning. Sounds like a right royal fk up. Unbelievable Jeff. | | | |
Direct Debit Confirmation email showing full price season ticket? on 14:19 - Jun 7 with 1878 views | BloomBlue | Mine is the reduced price (with the refund), sounds like another admin c**k-up by the club. I would contact the club | | | |
Direct Debit Confirmation email showing full price season ticket? on 14:22 - Jun 7 with 1865 views | SitfcB |
Direct Debit Confirmation email showing full price season ticket? on 14:19 - Jun 7 by BloomBlue | Mine is the reduced price (with the refund), sounds like another admin c**k-up by the club. I would contact the club |
They’re aware.
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Direct Debit Confirmation email showing full price season ticket? on 14:23 - Jun 7 with 1850 views | SitfcB |
Direct Debit Confirmation email showing full price season ticket? on 14:16 - Jun 7 by Frank_Dollop | Yep - same for me - haven’t applied any refund/reduction against next seasons DD schedule, despite this being what i elected for this morning. Sounds like a right royal fk up. Unbelievable Jeff. |
Tbf the one from today wouldn’t be included yet seeing as the first payment should’ve been today and people have until the 30th June to select. Will be a revised figure later on. | |
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Direct Debit Confirmation email showing full price season ticket? on 14:28 - Jun 7 with 1813 views | longtimefan |
Direct Debit Confirmation email showing full price season ticket? on 14:13 - Jun 7 by DublinBlue84 | I did select the correct option, see the email text I included above where it confirmed I selected the right one. |
I’m in the same boat as you with full amount set out on the new schedule . Checked my old email and I too have the same acknowledgement that I chose the use refund for season ticket renewal option. I’ve emailed them to point out error. | | | |
Direct Debit Confirmation email showing full price season ticket? on 15:00 - Jun 7 with 1740 views | BloomBlue |
Direct Debit Confirmation email showing full price season ticket? on 14:22 - Jun 7 by SitfcB | They’re aware.
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That's good, people just need to remember they're covered by the Direct Debit Guarantee, as document at the bottom of the pdf file the club sent with the payment schedule, the key line being :- If an error is made in the payment of your Direct Debit, by Ipswich Town Football Club Company Limited or your bank or building society, you are entitled to a full and immediate refund of the amount paid from your bank or building society | | | |
Direct Debit Confirmation email showing full price season ticket? on 15:48 - Jun 7 with 1649 views | DebsyAngel |
Direct Debit Confirmation email showing full price season ticket? on 15:00 - Jun 7 by BloomBlue | That's good, people just need to remember they're covered by the Direct Debit Guarantee, as document at the bottom of the pdf file the club sent with the payment schedule, the key line being :- If an error is made in the payment of your Direct Debit, by Ipswich Town Football Club Company Limited or your bank or building society, you are entitled to a full and immediate refund of the amount paid from your bank or building society |
Mine is showing £30.50 (Lower SBR) so I hope if the club are aware, that we will get a new Email sent with the correct pricing. I chose the reduction in price for the season ticket. | | | |
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