| The worst company you've ever had to deal with 10:36 - May 5 with 2724 views | gtsb1966 |
If you can get any worse than TalkTalk I'll be surprised. Just got my daughter out of a contract with them free of charge after three months of utter frustration. They sent engineers out on two separate occasions yet the broadband still was dropping out on average four times an hour. The speed was painfully slow. They resolved nothing yet each time i made a phone call said id have to give them thirty days to resolve it. Now with another supplier and no trouble at all. How talk talk are still going I'll never know especially when you read the reviews. [Post edited 5 May 2020 10:38]
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| The worst company you've ever had to deal with on 10:40 - May 5 with 1737 views | uefacup81 |
I suppose it's a couple of factors:
1) Price
2) Whether you encounter problems
I spent a few years with Talk Talk in a previous house and had no problems with the service, which meant I never had to deal with their customer services department. |  |
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| The worst company you've ever had to deal with on 10:51 - May 5 with 1701 views | EJP |
Fresh Student Living - if you have children off to uni steer well clear of these private student halls... |  | | |
| The worst company you've ever had to deal with on 11:02 - May 5 with 1666 views | Keno |
| The worst company you've ever had to deal with on 10:51 - May 5 by EJP |
Fresh Student Living - if you have children off to uni steer well clear of these private student halls... |
Hey!!
How you doing? |  |
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| The worst company you've ever had to deal with on 11:30 - May 5 with 1620 views | Ryorry |
BT.
100 faults on old house landline over 20 year period, some lasting as long as 6 weeks, and no mobile signal in that area.
Openreach got postcode wrong & wouldn't let me correct it because they required proof of my ID which was, you guessed it - postcode! and they wouldn't believe that it was they who'd got it wrong, not me, despite their BT billing section saying it was me who was correct, not them! So engineers coming out to those 100 faults always went to wrong house 4 miles away.
Problem was only sorted by me moving house after 20 years!! |  |
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| The worst company you've ever had to deal with on 11:32 - May 5 with 1611 views | uefacup81 |
| The worst company you've ever had to deal with on 11:30 - May 5 by Ryorry |
BT.
100 faults on old house landline over 20 year period, some lasting as long as 6 weeks, and no mobile signal in that area.
Openreach got postcode wrong & wouldn't let me correct it because they required proof of my ID which was, you guessed it - postcode! and they wouldn't believe that it was they who'd got it wrong, not me, despite their BT billing section saying it was me who was correct, not them! So engineers coming out to those 100 faults always went to wrong house 4 miles away.
Problem was only sorted by me moving house after 20 years!! |
Oh Christ - I'd forgotten about the omnishambles that is BT/Openreach.
I think I still suffer from PTSD caused by trying to get someone at BT to put me through to Openreach to discuss a line installation. Apparently, despite being the same company, they don't have a phone number for each other. | |
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| The worst company you've ever had to deal with on 11:41 - May 5 with 1575 views | linhdi |
| The worst company you've ever had to deal with on 11:32 - May 5 by uefacup81 |
Oh Christ - I'd forgotten about the omnishambles that is BT/Openreach.
I think I still suffer from PTSD caused by trying to get someone at BT to put me through to Openreach to discuss a line installation. Apparently, despite being the same company, they don't have a phone number for each other. |
We sold a flat and asked for the BT line to be disconnected. Instead, they disconnected the line to our house. Took weeks to resolve, and they insisted it was our fault! |  | | |
| The worst company you've ever had to deal with on 11:45 - May 5 with 1562 views | Radlett_blue |
Most large companies are a nightmare to deal with & were even before COVID-19. Spend ages on hold listening to annoying music or recorded messages lying about how "we're VERY busy today", you finally get through to an automaton who asks you umpteen security questions & then is completely unable or unwilling to help you. I think Vodafone are probably the worst. |  |
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| The worst company you've ever had to deal with on 11:46 - May 5 with 1538 views | Libero |
Trying to cancel my Vodafone contract a few years ago felt like a Di Vinchi Code-esqe puzzle. |  | | |
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| The worst company you've ever had to deal with on 11:49 - May 5 with 1541 views | 66notout |
| The worst company you've ever had to deal with on 11:45 - May 5 by Radlett_blue |
Most large companies are a nightmare to deal with & were even before COVID-19. Spend ages on hold listening to annoying music or recorded messages lying about how "we're VERY busy today", you finally get through to an automaton who asks you umpteen security questions & then is completely unable or unwilling to help you. I think Vodafone are probably the worst. |
Hear hear! I had a nightmare with Talk Talk a few years back and just dumped them. I’m with BT now and they are only marginally better in terms of customer service. Seems to be the same wherever you go these days. | | | |
| The worst company you've ever had to deal with on 11:50 - May 5 with 1536 views | Ryorry |
| The worst company you've ever had to deal with on 11:45 - May 5 by Radlett_blue |
Most large companies are a nightmare to deal with & were even before COVID-19. Spend ages on hold listening to annoying music or recorded messages lying about how "we're VERY busy today", you finally get through to an automaton who asks you umpteen security questions & then is completely unable or unwilling to help you. I think Vodafone are probably the worst. |
Oh god - I'm on a PAYG with Vodaphone. Luckily I rarely use my smartphone other than as a camera (still no signal at new house!) and haven't had any problems with them - yet ... | |
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| The worst company you've ever had to deal with on 12:04 - May 5 with 1508 views | midastouch |
Magical Vegas |  |
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| The worst company you've ever had to deal with on 12:05 - May 5 with 1504 views | Pendejo |
| The worst company you've ever had to deal with on 11:30 - May 5 by Ryorry |
BT.
100 faults on old house landline over 20 year period, some lasting as long as 6 weeks, and no mobile signal in that area.
Openreach got postcode wrong & wouldn't let me correct it because they required proof of my ID which was, you guessed it - postcode! and they wouldn't believe that it was they who'd got it wrong, not me, despite their BT billing section saying it was me who was correct, not them! So engineers coming out to those 100 faults always went to wrong house 4 miles away.
Problem was only sorted by me moving house after 20 years!! |
Have used BT for many years without a problem, now have 5 mobile phone contracts with them on top of phone / broadband... But find their website frustrating; log into my BT, but it is too easy to find self outside and having to log in again.
As for postcode issues. Our postcode takes nav systems to one of those post collection boxes around the corner from the entrance of our block; book a !uni cab, delivery etc. Must give exact details of location or stand at the corner of the other road. |  |
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| The worst company you've ever had to deal with on 12:15 - May 5 with 1474 views | jeera |
| The worst company you've ever had to deal with on 11:45 - May 5 by Radlett_blue |
Most large companies are a nightmare to deal with & were even before COVID-19. Spend ages on hold listening to annoying music or recorded messages lying about how "we're VERY busy today", you finally get through to an automaton who asks you umpteen security questions & then is completely unable or unwilling to help you. I think Vodafone are probably the worst. |
I'm extremely unlucky whoever and whenever I call.
I always catch them when they're experiencing an unusually high call demand. |  |
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| The worst company you've ever had to deal with on 12:31 - May 5 with 1458 views | Pendejo |
| The worst company you've ever had to deal with on 11:46 - May 5 by Libero |
Trying to cancel my Vodafone contract a few years ago felt like a Di Vinchi Code-esqe puzzle. |
Vodafone, recently attempted to view account.
My wife has been with them for 2 years, she was with 3. I suspect they used her first language not being English to hoodwink her into moving from 3.
Last Autumn I noticed excess charges on her account and told her to query them, then forgot about it. April her unlimited* contract was billed at £85 over plan price, so used her ap to check, and whilst we could access monthly payments etc. Trying to access deeper detail rejected her email, so we asked Tobi, who then passed us into an online chat with an advisor on the Indian Subcontinent... 2 hours later, received a message saying locked out of account for 48 hours. Tried again 48 hours later no-one of sufficient rank available, next day first advisor did more in 10 minutes than anyone did before in over 2 hours.
"Unlimited - that was with 3. Vodafone was 15gb, wife usually used 12gb per month mainly contacting family in Colombia and streaming stuff from her church. March into April she was participating in zoom meetings and used 17 or 18gb. £85 in excess charges for that!
When asked for an email address for complaints we were told there wasn't one. In my industry that is not permitted.
Anyway moved that contract to BT with 24gb for £17pm*
*lots of discounts due number of contracts with them | |
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| The worst company you've ever had to deal with on 12:33 - May 5 with 1450 views | CBBlue |
Virgin Mobile. Lost my mobile so bought another - they managed to reactivate my old mobile instead of activating my new one. Even worse some months I was billed for both mobiles but other months just the old or new (it varied) and I must've spent hours every month getting refunds for incorrect billing and trying to get my new mobile activated. Finally after 6 months of trying I actually got a very helpful lady who sorted it - no idea why the others couldn't do it. Still got random bills where they'd ignored the inclusive deal mind you so we still got to 'chat' to each other regularly. | |
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| The worst company you've ever had to deal with on 12:38 - May 5 with 1445 views | Sarge |
Tv licensing although I’m not sure they qualify as a company.
Tv license is basically a massive government run scam but despite them being very quick with threatening letters demanding payment, they’re surprisingly very slow at issuing refunds. A scam run by scum. | | | |
| The worst company you've ever had to deal with on 12:54 - May 5 with 1419 views | r2d2 |
Talk Talk were a nightmare for me a year or two back. Worst company lve ever dealt with was British Gas. It was years back and l cant go into details on here because it riles me now. Id never have anything to do with them ever again. |  | | |
| The worst company you've ever had to deal with on 12:56 - May 5 with 1404 views | Libero |
| The worst company you've ever had to deal with on 12:38 - May 5 by Sarge |
Tv licensing although I’m not sure they qualify as a company.
Tv license is basically a massive government run scam but despite them being very quick with threatening letters demanding payment, they’re surprisingly very slow at issuing refunds. A scam run by scum. |
I guess you watch/read/listen to nothing produced by the BBC, ITV or Channel 4... | | | |
| The worst company you've ever had to deal with on 13:00 - May 5 with 1404 views | uefacup81 |
| The worst company you've ever had to deal with on 12:38 - May 5 by Sarge |
Tv licensing although I’m not sure they qualify as a company.
Tv license is basically a massive government run scam but despite them being very quick with threatening letters demanding payment, they’re surprisingly very slow at issuing refunds. A scam run by scum. |
Also very slow to make good on the monthly threats they send you.
I've been unlicensed for years now, and month after month I'm told that I've been 'approved for enforcement action', and that someone will be knocking on my door imminently.
Needless to say, I've not seen hide nor hair of them! | |
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| The worst company you've ever had to deal with on 13:41 - May 5 with 1364 views | Sarge |
| The worst company you've ever had to deal with on 12:56 - May 5 by Libero |
I guess you watch/read/listen to nothing produced by the BBC, ITV or Channel 4... |
I’ve already paid for it so I watch reruns of Frasier on channel 4 and use the bbc news site. Quite how that can come to £150 a year is beyond me. I would happily switch to another news site if it meant no license fee. The best thing about the bbc is the international football coverage every two years, beyond that it’s just game shows and unfunny sitcoms. | | | |
| The worst company you've ever had to deal with on 13:44 - May 5 with 1351 views | footers |
| The worst company you've ever had to deal with on 13:00 - May 5 by uefacup81 |
Also very slow to make good on the monthly threats they send you.
I've been unlicensed for years now, and month after month I'm told that I've been 'approved for enforcement action', and that someone will be knocking on my door imminently.
Needless to say, I've not seen hide nor hair of them! |
Would you say you had the last laugh? |  |
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| The worst company you've ever had to deal with on 13:51 - May 5 with 1338 views | solemio |
| The worst company you've ever had to deal with on 11:30 - May 5 by Ryorry |
BT.
100 faults on old house landline over 20 year period, some lasting as long as 6 weeks, and no mobile signal in that area.
Openreach got postcode wrong & wouldn't let me correct it because they required proof of my ID which was, you guessed it - postcode! and they wouldn't believe that it was they who'd got it wrong, not me, despite their BT billing section saying it was me who was correct, not them! So engineers coming out to those 100 faults always went to wrong house 4 miles away.
Problem was only sorted by me moving house after 20 years!! |
BT has been appallingly inefficient for literally decades. Back in the 70s and 80s they were truly dreadful, and it doesn't sound as if they have improved! | | | |
| The worst company you've ever had to deal with on 13:54 - May 5 with 1327 views | uefacup81 |
| The worst company you've ever had to deal with on 13:44 - May 5 by footers |
Would you say you had the last laugh? |
Yes, Kent. Yes I would. | |
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| The worst company you've ever had to deal with on 13:58 - May 5 with 1313 views | solemio |
| The worst company you've ever had to deal with on 13:41 - May 5 by Sarge |
I’ve already paid for it so I watch reruns of Frasier on channel 4 and use the bbc news site. Quite how that can come to £150 a year is beyond me. I would happily switch to another news site if it meant no license fee. The best thing about the bbc is the international football coverage every two years, beyond that it’s just game shows and unfunny sitcoms. |
No, it really isn't. I don't watch either of those genres, but I watch plenty on BBC1, 2 and 4. | | | |
| The worst company you've ever had to deal with on 13:58 - May 5 with 1313 views | factual_blue |
Capita.
I won though. |  |
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