| Stuart Watson big interview with HALO founder and CEO… on 08:40 - Jul 28 with 3567 views | DarkBrandon |
It is interesting. I had no idea what they did, despite being in a similar (but adjacent) tech field.
An interesting combination of excellent tech insight and development, combined with some Brent-esque communications. |  | |  |
| Stuart Watson big interview with HALO founder and CEO… on 08:48 - Jul 28 with 3483 views | bluelagos |
| Stuart Watson big interview with HALO founder and CEO… on 08:40 - Jul 28 by DarkBrandon |
It is interesting. I had no idea what they did, despite being in a similar (but adjacent) tech field.
An interesting combination of excellent tech insight and development, combined with some Brent-esque communications. |
Brentesque comms 😂 |  |
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| Stuart Watson big interview with HALO founder and CEO… on 08:51 - Jul 28 with 3438 views | Durovigutum |
These guys were nethelpdesk! Well, I now feel very old…. |  | | |
| Stuart Watson big interview with HALO founder and CEO… on 13:51 - Jul 28 with 2737 views | TractorWood |
| Stuart Watson big interview with HALO founder and CEO… on 08:40 - Jul 28 by DarkBrandon |
It is interesting. I had no idea what they did, despite being in a similar (but adjacent) tech field.
An interesting combination of excellent tech insight and development, combined with some Brent-esque communications. |
Nice business clearly but the thinly veiled stench of hubris is very clear.
"It's not about the money'. Followed by a picture of CEO playing chess with Richard Branson in the BVI. A man who hasn't been relevant for 25 years.
Very Brent-ish. [Post edited 28 Jul 13:52]
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| Stuart Watson big interview with HALO founder and CEO… on 14:22 - Jul 28 with 2558 views | Illinoisblue |
Good for them and good for ITFC. Anyone know how much the shirt sponsorship is worth? Presumably more than Ginge was putting in. |  |
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| Stuart Watson big interview with HALO founder and CEO… on 15:48 - Jul 28 with 2377 views | stonojnr |
| Stuart Watson big interview with HALO founder and CEO… on 14:22 - Jul 28 by Illinoisblue |
Good for them and good for ITFC. Anyone know how much the shirt sponsorship is worth? Presumably more than Ginge was putting in. |
Presumably wait till they file their accounts, or Town do theirs next year. |  | | |
| Stuart Watson big interview with HALO founder and CEO… on 15:51 - Jul 28 with 2362 views | suffolkpoker |
| Stuart Watson big interview with HALO founder and CEO… on 14:22 - Jul 28 by Illinoisblue |
Good for them and good for ITFC. Anyone know how much the shirt sponsorship is worth? Presumably more than Ginge was putting in. |
They wont be paying Premier league money like Ginge was last season. Its written in contracts the price increases and decreases with promotion and relegation. |  |
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| Stuart Watson big interview with HALO founder and CEO… on 18:38 - Jul 28 with 2075 views | RadioOrwell |
I read all that and I still don’t know what he does. |  | | |
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| Stuart Watson big interview with HALO founder and CEO… on 19:00 - Jul 28 with 1977 views | TresBonne |
Better man than me for rejecting a 2 billion buy out. I'd be straight on the beach personally. |  | | |
| Stuart Watson big interview with HALO founder and CEO… on 19:07 - Jul 28 with 1962 views | bournemouthblue |
| Stuart Watson big interview with HALO founder and CEO… on 15:51 - Jul 28 by suffolkpoker |
They wont be paying Premier league money like Ginge was last season. Its written in contracts the price increases and decreases with promotion and relegation. |
I know someone who has connections to the club who reckoned Halo were willing to offer a lot for PL sponsorship
That will be interesting next season |  |
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| Stuart Watson big interview with HALO founder and CEO… on 19:27 - Jul 28 with 1876 views | wrightsrightglove |
Interesting about moving into an office in Ipswich. Really hope they can do a deal for part of the old Debenhams building. Bring some money and workers into the heart of the town. They’d have free reign to adapt the building to their needs and as much space as they want | | | |
| Stuart Watson big interview with HALO founder and CEO… on 19:29 - Jul 28 with 1858 views | waveneyblue |
| Stuart Watson big interview with HALO founder and CEO… on 13:51 - Jul 28 by TractorWood |
Nice business clearly but the thinly veiled stench of hubris is very clear.
"It's not about the money'. Followed by a picture of CEO playing chess with Richard Branson in the BVI. A man who hasn't been relevant for 25 years.
Very Brent-ish. [Post edited 28 Jul 13:52]
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Why is it the trendy thing to do, to knock something/somebody at every opportunity.
I read the article, all I thought was, bloody hell this guy has done well, his business is clearly a boost for Suffolk and its a really decent sponsor for Ipswich.
Whilst you decide there's a stench of "hubris" and calling him David Brent.
Bizarre |  | | |
| Stuart Watson big interview with HALO founder and CEO… on 23:00 - Jul 28 with 1507 views | davblue |
| Stuart Watson big interview with HALO founder and CEO… on 18:38 - Jul 28 by RadioOrwell |
I read all that and I still don’t know what he does. |
IT Service Management.
So this is software that allow you to create customer tickets that a service desk would you to track tickets and other components listed below.
The would be other modules for Incident,Major Incident management, Requests, Change Management, Release Management for software deployment management , Problem Management, tracking problems on services, software/ hardware. CMDB for data around assets, laptops, servers, buildings. |  | | |
| Stuart Watson big interview with HALO founder and CEO… on 07:52 - Jul 29 with 1134 views | RadioOrwell |
| Stuart Watson big interview with HALO founder and CEO… on 23:00 - Jul 28 by davblue |
IT Service Management.
So this is software that allow you to create customer tickets that a service desk would you to track tickets and other components listed below.
The would be other modules for Incident,Major Incident management, Requests, Change Management, Release Management for software deployment management , Problem Management, tracking problems on services, software/ hardware. CMDB for data around assets, laptops, servers, buildings. |
Tickets are problems / issues ? | | | |
| Stuart Watson big interview with HALO founder and CEO… on 08:08 - Jul 29 with 1054 views | DarkBrandon |
| Stuart Watson big interview with HALO founder and CEO… on 07:52 - Jul 29 by RadioOrwell |
Tickets are problems / issues ? |
Yes. It was an internal tool for issue tracking that they realised they could sell externally | | | |
| Stuart Watson big interview with HALO founder and CEO… on 08:22 - Jul 29 with 1009 views | Durovigutum |
| Stuart Watson big interview with HALO founder and CEO… on 18:38 - Jul 28 by RadioOrwell |
I read all that and I still don’t know what he does. |
Service Now are the main players in this field, however their software is eye wateringly expensive and needs “professional consultation support” to make most changes. As the article implies it’s also become slow and clunky as time has progressed. I work with two clients currently, one uses Halo and is very happy (about 300 seats) the other uses Service Now and isn’t happy (7,000 seats). Problem is the old “you never get fired for buying IBM” mentality still exists in IT and someone I know is part of an RFP for a new system and despite all the scores favouring Halo they still prefer Service Now because “they are the biggest”. But like asking why the Citeh fan is a Citeh fan despite living in Suffolk and never going to Manchester in their life….. | | | |
| Stuart Watson big interview with HALO founder and CEO… on 08:23 - Jul 29 with 1005 views | RichardP08 |
| Stuart Watson big interview with HALO founder and CEO… on 23:00 - Jul 28 by davblue |
IT Service Management.
So this is software that allow you to create customer tickets that a service desk would you to track tickets and other components listed below.
The would be other modules for Incident,Major Incident management, Requests, Change Management, Release Management for software deployment management , Problem Management, tracking problems on services, software/ hardware. CMDB for data around assets, laptops, servers, buildings. |
The company I work for uses ServiceNow, their biggest competitor, wonder if I can get them to change and get some free tickets?! | | | |
| Stuart Watson big interview with HALO founder and CEO… on 10:06 - Jul 29 with 805 views | davblue |
| Stuart Watson big interview with HALO founder and CEO… on 08:23 - Jul 29 by RichardP08 |
The company I work for uses ServiceNow, their biggest competitor, wonder if I can get them to change and get some free tickets?! |
Likewise! | | | |
| Stuart Watson big interview with HALO founder and CEO… on 10:08 - Jul 29 with 795 views | Cotty |
| Stuart Watson big interview with HALO founder and CEO… on 19:00 - Jul 28 by TresBonne |
Better man than me for rejecting a 2 billion buy out. I'd be straight on the beach personally. |
Does that make him a better man? In my mind, it makes him an idiot. |  | | |
| Stuart Watson big interview with HALO founder and CEO… on 10:14 - Jul 29 with 762 views | davblue |
| Stuart Watson big interview with HALO founder and CEO… on 07:52 - Jul 29 by RadioOrwell |
Tickets are problems / issues ? |
Yes in short.
Not sure on your comprehension of IT matters so forgive me if it sounds like I’m treating you with disdain, I’m not on purpose.
An Incident is an issue for a practitioner or a service. Calls are made to a help desk or logged via email, chat. For example, word won’t open, can you please assist. A request is to do something that needs to be done, like a software request to install something on a laptop. Be added to a group for access etc. | | | |
| Stuart Watson big interview with HALO founder and CEO… on 10:20 - Jul 29 with 739 views | urbanpenguin |
| Stuart Watson big interview with HALO founder and CEO… on 10:08 - Jul 29 by Cotty |
Does that make him a better man? In my mind, it makes him an idiot. |
Maybe he enjoys his job and developing the company he founded? Maybe there's more to life than laying down on a beach, rich, with nothing to do? |  | | |
| Stuart Watson big interview with HALO founder and CEO… on 10:36 - Jul 29 with 690 views | DarkBrandon |
| Stuart Watson big interview with HALO founder and CEO… on 10:08 - Jul 29 by Cotty |
Does that make him a better man? In my mind, it makes him an idiot. |
I bet any minority equity holders weren’t happy | | | |
| Stuart Watson big interview with HALO founder and CEO… on 12:23 - Jul 29 with 586 views | RadioOrwell |
| Stuart Watson big interview with HALO founder and CEO… on 10:14 - Jul 29 by davblue |
Yes in short.
Not sure on your comprehension of IT matters so forgive me if it sounds like I’m treating you with disdain, I’m not on purpose.
An Incident is an issue for a practitioner or a service. Calls are made to a help desk or logged via email, chat. For example, word won’t open, can you please assist. A request is to do something that needs to be done, like a software request to install something on a laptop. Be added to a group for access etc. |
No it's absolutely fine.
I have a general understanding but since I did IT ( just using it rather than producing it ) the language has changed. | | | |
| Stuart Watson big interview with HALO founder and CEO… on 12:50 - Jul 29 with 509 views | stonojnr |
| Stuart Watson big interview with HALO founder and CEO… on 10:14 - Jul 29 by davblue |
Yes in short.
Not sure on your comprehension of IT matters so forgive me if it sounds like I’m treating you with disdain, I’m not on purpose.
An Incident is an issue for a practitioner or a service. Calls are made to a help desk or logged via email, chat. For example, word won’t open, can you please assist. A request is to do something that needs to be done, like a software request to install something on a laptop. Be added to a group for access etc. |
In fairness i think the use of 'ticket' is an Americanism, we would have called them 'reports' or 'tasks' when i started in IT. | | | |
| Stuart Watson big interview with HALO founder and CEO… on 16:01 - Jul 29 with 327 views | SitfcB |
| Stuart Watson big interview with HALO founder and CEO… on 19:07 - Jul 28 by bournemouthblue |
I know someone who has connections to the club who reckoned Halo were willing to offer a lot for PL sponsorship
That will be interesting next season |
You’d imagine there’s a increase clause should we go up this season. |  |
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