| Seat moves from west stand just notified 16:52 - Jun 10 with 20145 views | markt |
Hi, Just been told about 600 of us have to move to accommodate the new press box running along west stand upstairs. We have to get in a queue tomorrow morning to move but options are severely restricted or restricted in west , or the crap ones in Sir Alf. Very poorly organised , and no time to sort,. How did Cobbold moves get on, I understand they were told and moved last week |  | | |  |
| Seat moves from west stand just notified on 20:29 - Jun 10 with 3100 views | borge |
| Seat moves from west stand just notified on 20:10 - Jun 10 by lurcher |
Amongst everything else going on the club are moving 1000+ season ticket holders. The club doesn't employ enough people to give the situation a human touch. |
Of course they do! The season doesn't start for another two months. This has been handled appallingly and it wouldn't have taken much thought to make the best of a bad/difficult situation. I think everyone appreciates there was no choice but to move people, but there are ways and means that could have made people feel like valued customers and not just commodities or some form of nuisance. | | | |
| Seat moves from west stand just notified on 20:32 - Jun 10 with 3085 views | yesjohn99 |
| Seat moves from west stand just notified on 18:17 - Jun 10 by DJR |
Sorry to all affected but this, along with the consequences of the larger away allocation, is going to reduce the number of tickets for non-season ticket holders. |
Overall capacity being reduced by 800 with all the premier league ‘improvements’. | | | |
| Seat moves from west stand just notified on 20:34 - Jun 10 with 3075 views | borge |
| Seat moves from west stand just notified on 20:16 - Jun 10 by mellowblue |
I don't mean to moan really. Having had the same seat for 43 years ( a good front row one at that) has been a privilege, but I don't see what else could be done. I shall just suck it up and needing 2 seats (not because I am huge but because I take my son) accept seats probably right at the back of the stand with a restricted view as there are no others. At least I will still have a seat that 1000's would love to have and can get a good few more seasons under my belt before old age or death catches up! The club have been caught navel-gaving a bit, which is unlike them. |
You have very good reason to moan! It's a disgrace. Yes, the club has no choice but how and why hasn't this been given sufficient thought to ensure it is done in a way that at least feels somewhat fair? We may not have expected to get to the Premier League so soon, but requirements must have been known. It merely demonstrates that every single fan is dispensable regardless of the loyalty/level of custom they have shown over the years. | | | |
| Seat moves from west stand just notified on 20:37 - Jun 10 with 3053 views | SitfcB |
| Seat moves from west stand just notified on 20:32 - Jun 10 by yesjohn99 |
Overall capacity being reduced by 800 with all the premier league ‘improvements’. |
Will it be reduced by that much seeing as they’ve added a few hundred seats in X block and Cobbold upper? |  |
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| Seat moves from west stand just notified on 20:45 - Jun 10 with 2988 views | yesjohn99 |
| Seat moves from west stand just notified on 20:37 - Jun 10 by SitfcB |
Will it be reduced by that much seeing as they’ve added a few hundred seats in X block and Cobbold upper? |
That’s what I’ve been told. Press box size of space ship, segregation and the 46 extra camera points have eaten into it. | | | |
| Seat moves from west stand just notified on 20:48 - Jun 10 with 2967 views | lurcher |
| Seat moves from west stand just notified on 18:21 - Jun 10 by PrideOfTheEast |
It should have been better controlled last Summer. They sold well over the 21k they were talking about and presumably that’s the problem now. |
The club could never have known that they would go straight up. And they had no choice but to sell as many season tickets as possible. They needed to generate revenue to spend on the playing squad. impossible situation. |  | | |
| Seat moves from west stand just notified on 20:51 - Jun 10 with 2950 views | lurcher |
| Seat moves from west stand just notified on 20:29 - Jun 10 by borge |
Of course they do! The season doesn't start for another two months. This has been handled appallingly and it wouldn't have taken much thought to make the best of a bad/difficult situation. I think everyone appreciates there was no choice but to move people, but there are ways and means that could have made people feel like valued customers and not just commodities or some form of nuisance. |
Come on, how many people does the club employ in the ticket office 5 or 6 maybe? How many calls can a person make in a day? It just isn't possible. | | | |
| Seat moves from west stand just notified on 20:52 - Jun 10 with 2933 views | markt |
| Seat moves from west stand just notified on 20:10 - Jun 10 by lurcher |
Amongst everything else going on the club are moving 1000+ season ticket holders. The club doesn't employ enough people to give the situation a human touch. |
Some of us would have wanted to chat to those around us to see if we wanted to move together, not time, ridiculous only giving us an evening warning | | | |
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| Seat moves from west stand just notified on 20:54 - Jun 10 with 2911 views | pointofblue |
I do think it’s wrong that they’re only telling people they need to move now. How come those in D got an advantage when it comes to seats? Surely everyone should have been informed together? | |
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| Seat moves from west stand just notified on 20:57 - Jun 10 with 2882 views | PrideOfTheEast |
| Seat moves from west stand just notified on 20:48 - Jun 10 by lurcher |
The club could never have known that they would go straight up. And they had no choice but to sell as many season tickets as possible. They needed to generate revenue to spend on the playing squad. impossible situation. |
They sold approximately 1 thousand more than they intended to do. One reason for holding back that extra thousand was these sorts of issues that they knew would be on the horizon. | | | |
| Seat moves from west stand just notified on 21:04 - Jun 10 with 2839 views | lurcher |
| Seat moves from west stand just notified on 20:57 - Jun 10 by PrideOfTheEast |
They sold approximately 1 thousand more than they intended to do. One reason for holding back that extra thousand was these sorts of issues that they knew would be on the horizon. |
Maybe selling 1000 more season tickets was the difference between being able to sign one more player in January or not? | | | |
| Seat moves from west stand just notified on 21:14 - Jun 10 with 2778 views | mellowblue |
| Seat moves from west stand just notified on 21:04 - Jun 10 by lurcher |
Maybe selling 1000 more season tickets was the difference between being able to sign one more player in January or not? |
They would surely have sold those seats anyway and it's not a case of a quick injection to the cashflow as a lot of those 1000 would be on the direct debit payment scheme. | | | |
| Seat moves from west stand just notified on 21:16 - Jun 10 with 2769 views | Vegtablue |
| Seat moves from west stand just notified on 21:04 - Jun 10 by lurcher |
Maybe selling 1000 more season tickets was the difference between being able to sign one more player in January or not? |
Given the appetite for tickets last season, the club would have received more revenue had the 1000 been available to general sale. I believe they've acknowledged they sold more than intended, and the financial impact of doing so is negative when demand exceeds supply. | | | |
| Seat moves from west stand just notified on 21:21 - Jun 10 with 2727 views | lurcher |
| Seat moves from west stand just notified on 21:14 - Jun 10 by mellowblue |
They would surely have sold those seats anyway and it's not a case of a quick injection to the cashflow as a lot of those 1000 would be on the direct debit payment scheme. |
At the time they sold them, they wouldn't have known that they were able to sell the ground out. | | | |
| Seat moves from west stand just notified on 21:25 - Jun 10 with 2696 views | Nutkins_Return |
| Seat moves from west stand just notified on 20:16 - Jun 10 by mellowblue |
I don't mean to moan really. Having had the same seat for 43 years ( a good front row one at that) has been a privilege, but I don't see what else could be done. I shall just suck it up and needing 2 seats (not because I am huge but because I take my son) accept seats probably right at the back of the stand with a restricted view as there are no others. At least I will still have a seat that 1000's would love to have and can get a good few more seasons under my belt before old age or death catches up! The club have been caught navel-gaving a bit, which is unlike them. |
Respect. Can understand the upset and frustration but the club literally have no choice but to frustrate and disrupt some fans. Well done for top attitude to this. | |
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| Seat moves from west stand just notified on 21:27 - Jun 10 with 2684 views | mellowblue |
| Seat moves from west stand just notified on 21:21 - Jun 10 by lurcher |
At the time they sold them, they wouldn't have known that they were able to sell the ground out. |
possibly; hard to turn away easy money. However a business with the ambitions of Ipswich should have researched future needs. Ashton has had 2 premier spells so would have been more aware. | | | |
| Seat moves from west stand just notified on 21:34 - Jun 10 with 2634 views | lurcher |
| Seat moves from west stand just notified on 21:27 - Jun 10 by mellowblue |
possibly; hard to turn away easy money. However a business with the ambitions of Ipswich should have researched future needs. Ashton has had 2 premier spells so would have been more aware. |
promotion came a year sooner than anyone expected. The blow could have been softened with 1st choice on seats in a new Cobbold or vacated seats in the old Pioneer. | | | |
| Seat moves from west stand just notified on 22:10 - Jun 10 with 2532 views | Blue_Heath |
Are there any links to this or what is the actual section affected please? | | | |
| Seat moves from west stand just notified on 22:56 - Jun 10 with 2435 views | mellowblue |
| Seat moves from west stand just notified on 22:10 - Jun 10 by Blue_Heath |
Are there any links to this or what is the actual section affected please? |
front 6 rows of O and Y, front 6 rows of a small bit of P and front 6 seats of the bulk of N [Post edited 11 Jun 2024 4:04]
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| Seat moves from west stand just notified on 23:01 - Jun 10 with 2407 views | Blue_Heath |
| Seat moves from west stand just notified on 22:56 - Jun 10 by mellowblue |
front 6 rows of O and Y, front 6 rows of a small bit of P and front 6 seats of the bulk of N [Post edited 11 Jun 2024 4:04]
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Thanks, much appreciated | | | |
| Seat moves from west stand just notified on 23:42 - Jun 10 with 2325 views | Churchman |
| Seat moves from west stand just notified on 20:00 - Jun 10 by itfcjoe |
There is an option to try and make this fairer - ie moving all people an equal ish amount so that those who have had the best seats (and generally will be the longest serving STs) aren’t basically dumped to the back of the Q so to speak.
It’s the sort of thing that needed to be handled which more sensitivity than it has been - the like it or lump it approach must be very upsetting for those fans who have watched us struggle for years |
The trouble with this is Joe that you p*ss off double the number of people.
I don’t suppose the 60 year same seat + programme brigade would want my rusty framework iffy seat in the stalls but if they did and I was shifted behind a pillar to accommodate somebody who was thought a priority / privileged I’d raise merry hell.
I’ve got my seat. They have theirs. So they have a problem (not of the clubs making). Don’t make me pay for their problem.
Oh, and in terms of entitlement good luck in judging a scale of priority with that. My grandfather was watching in the 20s. My dad was fighting Norwich supporters at Carrot Road in the 50s and had a season ticket for decades. I’ve had one on and off since goodness knows when. It’s all irrelevant. I’m entitled to precisely nothing. In the here and now it’s about squeezing people into the ground. I feel lucky to be able to witness what’s happening from my mediocre view.
I get the criticism, the grief and the gripes but I don’t see a viable solution for the numbers involved beyond what they are doing. Tbf to you Joe, at least you are suggesting more than my non solution of grin and bear it. [Post edited 11 Jun 2024 7:36]
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| Seat moves from west stand just notified on 23:45 - Jun 10 with 2322 views | benrhyddingblue |
| Seat moves from west stand just notified on 19:02 - Jun 10 by EsherBlueStu |
It seems like we’re being penalised for being season ticket holders in the League One years. Couldn’t they make all the seats available that were only sold as ST for first time last year available and make the championship fanboys move to restricted view. (I’m sure there’s a million reasons why not but I’m so frustrated…)
I got screwed on loyalty last year too. Got away tickets in League One with ST but no membership (as no need) but then didn’t get points in Championship so couldn’t get to away games I wanted to despite them buying a membership card!
They’ve made sure to penalise the loyal season ticket holders… again…. |
“I got screwed on loyalty last year too. Got away tickets in League One with ST but no membership (as no need) but then didn’t get points in Championship so couldn’t get to away games I wanted to despite them buying a membership card! ”
I’m not sure how you didn’t manage to get any points or tickets for away games. I was in exactly the same situation as you at the start of last season having only had a season ticket but no membership. However, I still managed to get tickets for myself and two sons for 14 away games last season, despite starting with only the five points for buying a membership. | | | |
| Seat moves from west stand just notified on 23:49 - Jun 10 with 2311 views | mutters |
| Seat moves from west stand just notified on 20:51 - Jun 10 by lurcher |
Come on, how many people does the club employ in the ticket office 5 or 6 maybe? How many calls can a person make in a day? It just isn't possible. |
Completely disagree on this. The club should have been sensitive to the fans, the ones who have been there before the new owners came in and will still be here long after they have sold up and mob moves on. If they were really that bothered they could have flexed in other parts of the club to assist, even temp employees to help mitigate this. Marketing department for example could easily helped out. Even get Ashton doing some, he is good at smoozing.
Whilst I appreciate that we have gone up much quicker than expected it's not like we were languishing at the bottom of the table when renewal time came around. We were pushing for promotion with a real chance of getting it. Also funny how quickly the building works started which means the club had an idea in place of what could be impacted should this occur and had a plan for that but no communication plan for those who's PR experience will change
The worse of it is doing it by piecemeal and letting all people fight over the best seats. Really each impacted member should have had a courtesy call to discuss options and not left for a massive bun fight over the best seats with the fastest finger first winning.
Overall a rather unpleasant taste in the mouth for those impacted unfortunately and I feel for them. Especially if you've been a long term dweller in the seats that are affected. |  |
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| Seat moves from west stand just notified on 06:08 - Jun 11 with 2192 views | lurcher |
| Seat moves from west stand just notified on 23:49 - Jun 10 by mutters |
Completely disagree on this. The club should have been sensitive to the fans, the ones who have been there before the new owners came in and will still be here long after they have sold up and mob moves on. If they were really that bothered they could have flexed in other parts of the club to assist, even temp employees to help mitigate this. Marketing department for example could easily helped out. Even get Ashton doing some, he is good at smoozing.
Whilst I appreciate that we have gone up much quicker than expected it's not like we were languishing at the bottom of the table when renewal time came around. We were pushing for promotion with a real chance of getting it. Also funny how quickly the building works started which means the club had an idea in place of what could be impacted should this occur and had a plan for that but no communication plan for those who's PR experience will change
The worse of it is doing it by piecemeal and letting all people fight over the best seats. Really each impacted member should have had a courtesy call to discuss options and not left for a massive bun fight over the best seats with the fastest finger first winning.
Overall a rather unpleasant taste in the mouth for those impacted unfortunately and I feel for them. Especially if you've been a long term dweller in the seats that are affected. |
Its the summer many staff will be on holiday and none of the other staff will know how to use the ticketing system. The ticketing system is probably just dedicated desktop PCs so it can probably only be used by a handful of staff at any one time, so no scope to add extra staff in to help out. Ticket sales have been online for some time its just about all self service. The other staff that are in will be focussed on the building work, transfers and other prep work for next season. I expect that the club will do something for the inconvenienced fans when the new cobbold is announced.
[Post edited 11 Jun 2024 6:24]
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| Seat moves from west stand just notified on 08:06 - Jun 11 with 2033 views | NeedhamChris |
| Seat moves from west stand just notified on 20:51 - Jun 10 by lurcher |
Come on, how many people does the club employ in the ticket office 5 or 6 maybe? How many calls can a person make in a day? It just isn't possible. |
This is a non-argument, no one would tolerate this if you were dealing with other organisations you subscribe to.
The club is a business that has just had a massive increase in it's income. It can afford a few temps to manage this transition (if needed), the same way I have to staff up for increased demand in my role. | |
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