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Bold decision to annoy the highest paying ST holders isn’t it 19:04 - Jun 3 with 18697 viewstextbackup

Needed to be done for away fans I know, but still a bold move

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Bold decision to annoy the highest paying ST holders isn’t it on 12:40 - Jun 4 with 2761 viewslizzibee

Bold decision to annoy the highest paying ST holders isn’t it on 09:04 - Jun 4 by Cheltenham_Blue

I have to admit, I was surprised that the away fans weren't moved into the SAR Lower, lock stock and barrel. I was fully expecting to be asked to move to the Cobbold upper.


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Bold decision to annoy the highest paying ST holders isn’t it on 12:43 - Jun 4 with 2742 viewstextbackup

Bold decision to annoy the highest paying ST holders isn’t it on 12:40 - Jun 4 by lizzibee

Policing issue with ipswich fans on the top tier. Ruled out by health and safety people


A few safety nets/screens and that stops anything.

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Bold decision to annoy the highest paying ST holders isn’t it on 12:46 - Jun 4 with 2714 viewsTractorCam

Bold decision to annoy the highest paying ST holders isn’t it on 20:08 - Jun 3 by tuxcedo

I have sat in D block for over 50 years since I was an 11 year old boy. In the dark times when others gave up their tickets we kept ours, at an astronomical price, for two reasons. Our love for the club and the fact that they were the best seats in the ground. To show that loyalty and then get kicked out immediately we get success again is gut wrenching, and worst of all to find out by a Twitter post feels really disrespectful. I still haven’t received an email from the club. D block has been a big part of my life and I am feeling very sad this evening.


Understandable, but ultimately the Cobbold Stand is being demolished soon anyway. The club can't help the rule of away % allocation, and it would be a logistical headache to have the away fans anywhere else.

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Bold decision to annoy the highest paying ST holders isn’t it on 12:47 - Jun 4 with 2697 viewslizzibee

People need to move on. You don't buy a seat, you buy a chance to watch Ipswich and anyone who has a ST should feel lucky and privileged given how many people have been unable to get them. Yes, a few have to move, its not the end of the world. The club has no choice - what's the alternative, we say no then won't be allowed in PL and all that brings?

The away fans need to be housed together for management and logistical issues. There is nowhere else it would work without major overhaul. Can't have the upper or lower tier of North of Churchmans for health and safety and logistical (turnstiles etc).

Anyway, in a few years we'll hopefully have a new stand anyway so everyone will need to move.

We are PL at last and we have no choice but to make the changes. As for comms, cant comment on that but given how busy the club are i am sure they are doing all they can. The pics on twitter were not released by the club so they can't be blamed for that.

Times change, things move on....its only a seat. If people are that upset and set on a seat, they don't have to take up the new seat. That's personal choice.
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Bold decision to annoy the highest paying ST holders isn’t it on 12:48 - Jun 4 with 2671 viewsitfcjoe

Bold decision to annoy the highest paying ST holders isn’t it on 19:43 - Jun 3 by SitfcB

It’s just needs must, got to be done. Doubt the club wanted to do it but no other option.

Think people affected should just suck it up and tell the club they want first refusal on new seats of the same kind in the new stand when it’s built as sure there will be better facilities of that kind put in.

I get the anger at the communication being poor, bit annoying to find out via Twitter.
[Post edited 4 Jun 2024 5:21]


I don't disagree with the sentiment, but all the communication sent out is basically 'like it or lump it' and been seemingly no attempt to actually try and accomodate people in the new ares by moving people who are there slightly so they can continue to sit with who they were and the like.

Ultimately people can request a refund, or move to a free seat elsewhere in the stadium at a lower cost - but I know from where I sit that it doesn't make you feel particularly valued as a fan (and my deal is much worse than anyones....!)

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Bold decision to annoy the highest paying ST holders isn’t it on 12:52 - Jun 4 with 2629 viewstextbackup

Bold decision to annoy the highest paying ST holders isn’t it on 12:47 - Jun 4 by lizzibee

People need to move on. You don't buy a seat, you buy a chance to watch Ipswich and anyone who has a ST should feel lucky and privileged given how many people have been unable to get them. Yes, a few have to move, its not the end of the world. The club has no choice - what's the alternative, we say no then won't be allowed in PL and all that brings?

The away fans need to be housed together for management and logistical issues. There is nowhere else it would work without major overhaul. Can't have the upper or lower tier of North of Churchmans for health and safety and logistical (turnstiles etc).

Anyway, in a few years we'll hopefully have a new stand anyway so everyone will need to move.

We are PL at last and we have no choice but to make the changes. As for comms, cant comment on that but given how busy the club are i am sure they are doing all they can. The pics on twitter were not released by the club so they can't be blamed for that.

Times change, things move on....its only a seat. If people are that upset and set on a seat, they don't have to take up the new seat. That's personal choice.


‘should feel lucky and privileged given how many people have been unable to get them’

Oh ffs give over. Some of these people were paying £700+ to watch utter sht with 13k in the stadium.

They should have been communicated too MUCH better, and absolutely deserve to be treated better. I’m sure some would be unreasonable still even if they had been told, such is life, but the club should have been better in this situation

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Bold decision to annoy the highest paying ST holders isn’t it on 12:57 - Jun 4 with 2582 viewsvictorysquad

Bold decision to annoy the highest paying ST holders isn’t it on 12:52 - Jun 4 by textbackup

‘should feel lucky and privileged given how many people have been unable to get them’

Oh ffs give over. Some of these people were paying £700+ to watch utter sht with 13k in the stadium.

They should have been communicated too MUCH better, and absolutely deserve to be treated better. I’m sure some would be unreasonable still even if they had been told, such is life, but the club should have been better in this situation


I can see you are clearly upset, and I do get it, having watched years of tripe and paying a premium for it, you clearly are a very loyal bunch. But how do you think the club should have communicated it differently? ie. what would you have done differently in their position?

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Bold decision to annoy the highest paying ST holders isn’t it on 13:02 - Jun 4 with 2533 viewstextbackup

Bold decision to annoy the highest paying ST holders isn’t it on 12:57 - Jun 4 by victorysquad

I can see you are clearly upset, and I do get it, having watched years of tripe and paying a premium for it, you clearly are a very loyal bunch. But how do you think the club should have communicated it differently? ie. what would you have done differently in their position?


I better add I don’t sit in said section.

Just feel my fellow fans deserved better personally.

I think once MA and the club had their audit for ‘if’ we went up, and the 3000 away fan situation became apparent, that once the decision was made to move the D block residents the club should have invited them in to explain, or at the very least sent out a letter/email to them. Instead, they let them spend the money on those seats blindly without knowing what was coming.

Of course changes were afoot, but they really could have done better. And I think they know that.

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Bold decision to annoy the highest paying ST holders isn’t it on 13:03 - Jun 4 with 2528 viewsMidlandBlue25

Bold decision to annoy the highest paying ST holders isn’t it on 12:47 - Jun 4 by lizzibee

People need to move on. You don't buy a seat, you buy a chance to watch Ipswich and anyone who has a ST should feel lucky and privileged given how many people have been unable to get them. Yes, a few have to move, its not the end of the world. The club has no choice - what's the alternative, we say no then won't be allowed in PL and all that brings?

The away fans need to be housed together for management and logistical issues. There is nowhere else it would work without major overhaul. Can't have the upper or lower tier of North of Churchmans for health and safety and logistical (turnstiles etc).

Anyway, in a few years we'll hopefully have a new stand anyway so everyone will need to move.

We are PL at last and we have no choice but to make the changes. As for comms, cant comment on that but given how busy the club are i am sure they are doing all they can. The pics on twitter were not released by the club so they can't be blamed for that.

Times change, things move on....its only a seat. If people are that upset and set on a seat, they don't have to take up the new seat. That's personal choice.


People are allowed to be annoyed or upset whilst still understanding that this decision is needed. It’s not just a seat to people, it’s their little match day ‘community’ which will be split up and sent to different parts of the ground.

If I’d have put £700+ into the club through the darkest days on a season ticket alone, and then moved once we had some success without being notified personally first I’d be pretty annoyed.
[Post edited 4 Jun 2024 13:05]
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Bold decision to annoy the highest paying ST holders isn’t it on 13:17 - Jun 4 with 2432 viewsdirtyboy

Perhaps a nicely worded bit of communication would have been better.

Ultimately, out of control of club in respect of having to do it, will 100% been thought out carefully and there's the square root of f*** all anyone can do.

Waste time and energy complaining all you like, won't change a thing.

Club has made a small mistake amongst a catalogue of exceptional decisions, I think, amongst the disappointment we'd all experience by having to move from our little season ticket communities, there's the knowledge that we're not watching dross with a half empty stadium anymore.

Point being.

a) choose to keep your ticket, play s**t footy with 13k there.
b) PL, exciting football, full stadium, but you have to move seat somewhere because we need to accomodate PL rules

It's a no brainer, just the context is removed at point of implementation due to lack of good* communication.

*it had been known a month or so back people will be affected.
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Bold decision to annoy the highest paying ST holders isn’t it on 14:06 - Jun 4 with 2300 viewsVic

Bold decision to annoy the highest paying ST holders isn’t it on 10:02 - Jun 4 by Churchman

I agree with you Vic. However, I suspect people will feel roughshod run over. Some will by the sheer fact of being moved at all. But there is also the logistics within the football club to consider. They have x amount of staff to deal with this along with others displaced, season ticket holders not renewing for reasons various, away supporters, physically getting people in place so they can issue the cards and update the records all wishing very limited timescales.

Get more staff? For just two months? Training? It’s not practical. Reallocate staff? I’m sure they’ve done a bit of that but ITFC is not a huge employer and there’s lots to do elsewhere too. So what I am saying is that given the time constraints, the numbers of staff, the supporters to cater for, there is bound to be compromises and the odd cockup to boot. But it is imperative the club communicates, repeatedly if necessary, what it is doing and why - and treats its supporters as well as it can in these amazing times.


Logistics and having to get thing done - yep all OK with that.

But communication is key. I haven;t seen what was written but from what people are saying I'm sensing that once again we've come up a bit short. It doesn't take much to word things gently and with real appreciation. Sad to read that it's coming across as 'take it or leave it' - that may be the blunt reality of the situation, but couch the message better is all I'm saying.

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Bold decision to annoy the highest paying ST holders isn’t it on 14:15 - Jun 4 with 2248 viewsZx1988

Bold decision to annoy the highest paying ST holders isn’t it on 13:02 - Jun 4 by textbackup

I better add I don’t sit in said section.

Just feel my fellow fans deserved better personally.

I think once MA and the club had their audit for ‘if’ we went up, and the 3000 away fan situation became apparent, that once the decision was made to move the D block residents the club should have invited them in to explain, or at the very least sent out a letter/email to them. Instead, they let them spend the money on those seats blindly without knowing what was coming.

Of course changes were afoot, but they really could have done better. And I think they know that.


It does disappoint me that when the club makes a bit of a gaffe (this, and the Norwich ticket debacle spring to mind) there seems to be no sympathy or acknowledgement of the cock-up in the response. Both responses (or notifications, in this case) seem to be along the lines of 'stop overreacting, it's happening/it happened, tough'.

When all of the good PR out of the club seems to be so meticulously managed, it seems strange that there is almost a complete inability to manage bad PR.

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Bold decision to annoy the highest paying ST holders isn’t it on 14:24 - Jun 4 with 2201 viewsStenvict

The club should have informed us of this possibility well before we renewed our ST. I presume I won't be getting any money back when I move to a cheaper seat. And I can't even get through to the ticket office. What a shambles.

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Bold decision to annoy the highest paying ST holders isn’t it on 14:24 - Jun 4 with 2200 viewsChurchman

Bold decision to annoy the highest paying ST holders isn’t it on 13:02 - Jun 4 by textbackup

I better add I don’t sit in said section.

Just feel my fellow fans deserved better personally.

I think once MA and the club had their audit for ‘if’ we went up, and the 3000 away fan situation became apparent, that once the decision was made to move the D block residents the club should have invited them in to explain, or at the very least sent out a letter/email to them. Instead, they let them spend the money on those seats blindly without knowing what was coming.

Of course changes were afoot, but they really could have done better. And I think they know that.


You couldn’t do anything like that before the season’s end. Can you imagine the media storm that would have kicked off if they’d invited 700 people in for a maybe chat? I can.

I cannot comment on what has been communicated or how they are going to take it forwards. I’m not one of them. All I know is that it’s just a month since the season’s end and the work the club is having to do is phenomenal. Something has to give when you have a limited number of staff.

Joe suggested moving others in the ground to accommodate ‘communities’ of supporters. The problem with that is you are doubling the potential for complaints. If the club said to me ‘you are being shifted to accommodate a cosy group of premium supporters’ I’d not be happy - not that they’d want to descend to the stalls.

The club cannot win whatever it does. People have a right to be disappointed, be demanding and make their point. The key is how the club deals with them. People do not though have a right to be rude towards the staff which out of 700 some are bound to be. At the start of the process I’d have made it clear that any abuse or rudeness - the season ticket would be withdrawn when the possessor had been going 12 months or 50 years. It’s often people with money and a sense of entitlement that are the rudest.

We are paying for decades of neglect. The stadium is shrinking in capacity and is in dire need of rebuilding. It’s going to take years - if we are lucky and I suspect a good few more people will be inconvenienced in the future.

Ultimately, harsh as it sounds, individuals have the right to say I’m unhappy; I’m keeping my money in my pocket. Reading what has been happening at Wolves with concessionaire pricing, that’s what a lot of their supporters are doing and what I’d do if I thought something was sufficiently wrong or unfair. It is up to ITFC to communicate as best it can in a situation that has no good solutions.
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Bold decision to annoy the highest paying ST holders isn’t it on 14:30 - Jun 4 with 2155 viewstextbackup

Bold decision to annoy the highest paying ST holders isn’t it on 14:24 - Jun 4 by Churchman

You couldn’t do anything like that before the season’s end. Can you imagine the media storm that would have kicked off if they’d invited 700 people in for a maybe chat? I can.

I cannot comment on what has been communicated or how they are going to take it forwards. I’m not one of them. All I know is that it’s just a month since the season’s end and the work the club is having to do is phenomenal. Something has to give when you have a limited number of staff.

Joe suggested moving others in the ground to accommodate ‘communities’ of supporters. The problem with that is you are doubling the potential for complaints. If the club said to me ‘you are being shifted to accommodate a cosy group of premium supporters’ I’d not be happy - not that they’d want to descend to the stalls.

The club cannot win whatever it does. People have a right to be disappointed, be demanding and make their point. The key is how the club deals with them. People do not though have a right to be rude towards the staff which out of 700 some are bound to be. At the start of the process I’d have made it clear that any abuse or rudeness - the season ticket would be withdrawn when the possessor had been going 12 months or 50 years. It’s often people with money and a sense of entitlement that are the rudest.

We are paying for decades of neglect. The stadium is shrinking in capacity and is in dire need of rebuilding. It’s going to take years - if we are lucky and I suspect a good few more people will be inconvenienced in the future.

Ultimately, harsh as it sounds, individuals have the right to say I’m unhappy; I’m keeping my money in my pocket. Reading what has been happening at Wolves with concessionaire pricing, that’s what a lot of their supporters are doing and what I’d do if I thought something was sufficiently wrong or unfair. It is up to ITFC to communicate as best it can in a situation that has no good solutions.


The media storm would have been anywhere as it is now.

It’s basic, simple communication.

‘If we go up we’ll need to accommodate 3000 away fans, and section D has been selected as where they’ll need to be situated. With this in mind we will invite supporters, if we gain promotion, to discuss this with the club at an open day to get you all moved accordingly’

Vs

Pics on Twitter, uncertainty, confusions, then ultimately’we are moving you tough sht’

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Bold decision to annoy the highest paying ST holders isn’t it on 14:32 - Jun 4 with 2134 viewsPinewoodblue

Bold decision to annoy the highest paying ST holders isn’t it on 12:52 - Jun 4 by textbackup

‘should feel lucky and privileged given how many people have been unable to get them’

Oh ffs give over. Some of these people were paying £700+ to watch utter sht with 13k in the stadium.

They should have been communicated too MUCH better, and absolutely deserve to be treated better. I’m sure some would be unreasonable still even if they had been told, such is life, but the club should have been better in this situation


Not affected by this so haven’t seen any of the communications from the club but does sound as if there has been a lack of empathy.

As for those righteous individuals showing no sympathy whatsoever I’m sure they would feel differently if they were forced to move.

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Bold decision to annoy the highest paying ST holders isn’t it on 14:36 - Jun 4 with 2101 viewstextbackup

Bold decision to annoy the highest paying ST holders isn’t it on 14:32 - Jun 4 by Pinewoodblue

Not affected by this so haven’t seen any of the communications from the club but does sound as if there has been a lack of empathy.

As for those righteous individuals showing no sympathy whatsoever I’m sure they would feel differently if they were forced to move.


Of course they would. Many of them have probably got the ars3hole over less than this in their lives. But they think because it’s the expensive seats that these people shouldnt worry, and just be grateful they have a seat ffs.
So stupid

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Bold decision to annoy the highest paying ST holders isn’t it on 14:39 - Jun 4 with 2076 viewsChurchman

Bold decision to annoy the highest paying ST holders isn’t it on 14:30 - Jun 4 by textbackup

The media storm would have been anywhere as it is now.

It’s basic, simple communication.

‘If we go up we’ll need to accommodate 3000 away fans, and section D has been selected as where they’ll need to be situated. With this in mind we will invite supporters, if we gain promotion, to discuss this with the club at an open day to get you all moved accordingly’

Vs

Pics on Twitter, uncertainty, confusions, then ultimately’we are moving you tough sht’


March headlines:

‘Arrogant Ipswich planning for the Premier League and they’ve not even been promoted’

‘They’re certain they’re up - they are moving supporters’

‘Ipswich - job done and planning for the future’

Etc etc. that would have been about half a dozen other sides team talks sorted and imagine the ridicule had we not made it?

And yes, these people have to be moved. That bit isn’t in doubt.
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Bold decision to annoy the highest paying ST holders isn’t it on 14:49 - Jun 4 with 2036 viewstextbackup

Bold decision to annoy the highest paying ST holders isn’t it on 14:39 - Jun 4 by Churchman

March headlines:

‘Arrogant Ipswich planning for the Premier League and they’ve not even been promoted’

‘They’re certain they’re up - they are moving supporters’

‘Ipswich - job done and planning for the future’

Etc etc. that would have been about half a dozen other sides team talks sorted and imagine the ridicule had we not made it?

And yes, these people have to be moved. That bit isn’t in doubt.


Jesus Christ… you write headlines for sky news?!

How about ‘Ipswich CEO explains in detail to supporters that club have been audited incase of promotion and have communicated to certain fans that they might face a seat change if results on the pitch go to plan’

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Bold decision to annoy the highest paying ST holders isn’t it on 14:52 - Jun 4 with 2025 views05Jchamb

Bold decision to annoy the highest paying ST holders isn’t it on 13:02 - Jun 4 by textbackup

I better add I don’t sit in said section.

Just feel my fellow fans deserved better personally.

I think once MA and the club had their audit for ‘if’ we went up, and the 3000 away fan situation became apparent, that once the decision was made to move the D block residents the club should have invited them in to explain, or at the very least sent out a letter/email to them. Instead, they let them spend the money on those seats blindly without knowing what was coming.

Of course changes were afoot, but they really could have done better. And I think they know that.


100% this. I am disappointed the decision was taken to close the block but I can accept it was made after careful consideration of how to balance all interests to the best ability of the club whilst meeting the new requirements.

The main cause of anger from everyone I have spoken to is that we were given 18 hours notice via email to get in a queue for tickets today at 10 am (which kept cutting off as the lines were clearly overwhelmed) without any detail in advance as to where there was availability to enable you to plan.

The club has done an awful lot right but I don't think it takes a genius to realise that this wasn't a great plan. They also have access to demography data of all ticket holders so will have known that a material proportion of these customers will at least be at risk of missing an email with such a short deadline to action. As a minimum there should have been more advice in the email as to what options you had (and capacities) and a longer lead time to make a decision.

I don't believe the cost of Block D entitles any special treatment (other than the perks of the block we paid for) and would take this view for any season ticket moves of any price. It is about treating people with a little bit of respect and costs the club nothing.
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Bold decision to annoy the highest paying ST holders isn’t it on 14:53 - Jun 4 with 2018 viewsChurchman

Bold decision to annoy the highest paying ST holders isn’t it on 14:49 - Jun 4 by textbackup

Jesus Christ… you write headlines for sky news?!

How about ‘Ipswich CEO explains in detail to supporters that club have been audited incase of promotion and have communicated to certain fans that they might face a seat change if results on the pitch go to plan’


Haha, I’d make a fortune. Ok, maybe not😃. The point I’m making whatever the logic, sense and truth of an idea like that, the risk of misrepresentation would have stopped me doing it had it been my decision.
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Bold decision to annoy the highest paying ST holders isn’t it on 15:03 - Jun 4 with 1966 viewsDanny_G

Bold decision to annoy the highest paying ST holders isn’t it on 14:53 - Jun 4 by Churchman

Haha, I’d make a fortune. Ok, maybe not😃. The point I’m making whatever the logic, sense and truth of an idea like that, the risk of misrepresentation would have stopped me doing it had it been my decision.


I think the club should be more concerned about its customers than the risk of getting a few ‘Lol this aged well’ tweets.
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Bold decision to annoy the highest paying ST holders isn’t it on 15:05 - Jun 4 with 1947 viewsStenvict

Bold decision to annoy the highest paying ST holders isn’t it on 14:52 - Jun 4 by 05Jchamb

100% this. I am disappointed the decision was taken to close the block but I can accept it was made after careful consideration of how to balance all interests to the best ability of the club whilst meeting the new requirements.

The main cause of anger from everyone I have spoken to is that we were given 18 hours notice via email to get in a queue for tickets today at 10 am (which kept cutting off as the lines were clearly overwhelmed) without any detail in advance as to where there was availability to enable you to plan.

The club has done an awful lot right but I don't think it takes a genius to realise that this wasn't a great plan. They also have access to demography data of all ticket holders so will have known that a material proportion of these customers will at least be at risk of missing an email with such a short deadline to action. As a minimum there should have been more advice in the email as to what options you had (and capacities) and a longer lead time to make a decision.

I don't believe the cost of Block D entitles any special treatment (other than the perks of the block we paid for) and would take this view for any season ticket moves of any price. It is about treating people with a little bit of respect and costs the club nothing.


I only saw the email a couple of hours ago, and have been trying to contact the ticket office since, but it doesn't even ring, and just cuts off.

1. Have you chosen a new seat (presuming you got through)
2. Were you offered money back?

I notice the seats in Block X are £150 less than what we've already paid for.

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Bold decision to annoy the highest paying ST holders isn’t it on 15:12 - Jun 4 with 1921 viewsLA_Tractor_Boy

Bold decision to annoy the highest paying ST holders isn’t it on 14:52 - Jun 4 by 05Jchamb

100% this. I am disappointed the decision was taken to close the block but I can accept it was made after careful consideration of how to balance all interests to the best ability of the club whilst meeting the new requirements.

The main cause of anger from everyone I have spoken to is that we were given 18 hours notice via email to get in a queue for tickets today at 10 am (which kept cutting off as the lines were clearly overwhelmed) without any detail in advance as to where there was availability to enable you to plan.

The club has done an awful lot right but I don't think it takes a genius to realise that this wasn't a great plan. They also have access to demography data of all ticket holders so will have known that a material proportion of these customers will at least be at risk of missing an email with such a short deadline to action. As a minimum there should have been more advice in the email as to what options you had (and capacities) and a longer lead time to make a decision.

I don't believe the cost of Block D entitles any special treatment (other than the perks of the block we paid for) and would take this view for any season ticket moves of any price. It is about treating people with a little bit of respect and costs the club nothing.


This is dreadful and to be honest, stinks of Premier League.

I hope we don't become a club that doesn't care about their supporters, because they know someone else will take their seat.
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Bold decision to annoy the highest paying ST holders isn’t it on 15:33 - Jun 4 with 1829 viewstuxcedo

Bold decision to annoy the highest paying ST holders isn’t it on 15:05 - Jun 4 by Stenvict

I only saw the email a couple of hours ago, and have been trying to contact the ticket office since, but it doesn't even ring, and just cuts off.

1. Have you chosen a new seat (presuming you got through)
2. Were you offered money back?

I notice the seats in Block X are £150 less than what we've already paid for.


We got seats in block y and £221 refund. I still haven’t had an email though telling me that we were being moved, just heard it from others. The club should have given much more notice of this so that we could have had time to consider our options.
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