| More ticketing move balls ups 17:54 - Jun 10 with 24277 views | textbackup |
This time the pioneer movers
Having a mare aren’t they. But don’t you dare moan. |  |
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| That's quite an eeyore take on 17:27 - Jun 11 with 3063 views | portmanking |
| That's quite an eeyore take on 16:49 - Jun 11 by hype313 |
It's easy to say these things when you're not affected. |
He's right though, isn't he? The club haven't woken up one morning and said "How can we alienate some of the elder statesmen within our fanbase today?"
The PL rules mean this is the only logistical workaround in such a short space of time. |  | | |
| More ticketing move balls ups on 17:36 - Jun 11 with 3005 views | OldFart71 |
Whilst it is annoying in many respects it can't be helped. But then if someone is deemed to having received a lesser vantage point then there's no reason the club couldn't make an adjustment to the fans outlay. As a supporter going back to the 1950's who has never had a season ticket, but during that time had many seasons when I didn't miss a match on a few occasions I was unlucky enough to not being able to get into the ground, mostly Cup games where due to many who weren't regulars turning up and getting in therefore creating a sell out. At least those current ST holders won't be locked out. | | | |
| More ticketing move balls ups on 18:16 - Jun 11 with 2936 views | DinDjarin |
| More ticketing move balls ups on 16:44 - Jun 11 by lizzibee |
Doesnt mean they have more right than anyone else who has a season ticket |
So you happy to miss out next season on away tickets cause you went to loads last season and have more points and an advantage over others who want to go.
Just cause you went to loads last season gives you the right to go this season does it.
Contradicts your point. [Post edited 11 Jun 2024 18:17]
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| More ticketing move balls ups on 19:14 - Jun 11 with 2815 views | lizzibee |
| More ticketing move balls ups on 18:16 - Jun 11 by DinDjarin |
So you happy to miss out next season on away tickets cause you went to loads last season and have more points and an advantage over others who want to go.
Just cause you went to loads last season gives you the right to go this season does it.
Contradicts your point. [Post edited 11 Jun 2024 18:17]
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doesnt contradict it at all! no one is losing out on ST, just relocated to allow us to be in the PL. Everyone is being treated fairly and have a season ticket. It's not the clubs choice. Away games is completely different - you go to games and build up points and therefore get priority - so yes, I would be annoyed if someone went to an away game over me if they had lesser points because those rules have been clear to all supporters. My point is just because someone has a more expensive seat they should not get priority over someone who pays less or has been there less time.
The club haven't woken up and said "let's piss off as many people as we can" have they. They have this forced on them from PL so as harsh as it is we need to move on. People will still have a seat and be able to watch the games - many people can't.
Or the club say no thank you and we stay in the championship as we can't meet their rules. | | | |
| More ticketing move balls ups on 19:35 - Jun 11 with 2748 views | BrightonBlue |
| More ticketing move balls ups on 19:14 - Jun 11 by lizzibee |
doesnt contradict it at all! no one is losing out on ST, just relocated to allow us to be in the PL. Everyone is being treated fairly and have a season ticket. It's not the clubs choice. Away games is completely different - you go to games and build up points and therefore get priority - so yes, I would be annoyed if someone went to an away game over me if they had lesser points because those rules have been clear to all supporters. My point is just because someone has a more expensive seat they should not get priority over someone who pays less or has been there less time.
The club haven't woken up and said "let's piss off as many people as we can" have they. They have this forced on them from PL so as harsh as it is we need to move on. People will still have a seat and be able to watch the games - many people can't.
Or the club say no thank you and we stay in the championship as we can't meet their rules. |
“ I would be annoyed if someone went to an away game over me if they had lesser points because those rules have been clear to all supporters”
You might be in for a surprise. |  | | |
| More ticketing move balls ups on 19:40 - Jun 11 with 2722 views | stonojnr |
| More ticketing move balls ups on 16:01 - Jun 11 by LegendofthePhoenix |
All the people saying we don't need a bigger stadium seem very quiet. |
a bigger stadium would mean even more seats to away fans, do you get the problem ?
and the issue isnt capacity, we still have at least 2k empty seats floating around the ground somewhere, the issue is they arent comparable to "the best most expensive seats in the ground" because we cant all sit on the centreline in the best most expensive seats.
and even if the stadium was 45k capacity, we still couldnt all sit on the centreline in the best most expensive seats in the ground.
regardless its a problem that will be largely solve itself next season anyway as ticket prices will increase by alot, and a season of not actually winning the majority of games, will dent the recent enthusiasm for tickets | | | |
| More ticketing move balls ups on 19:40 - Jun 11 with 2713 views | lizzibee |
| More ticketing move balls ups on 19:35 - Jun 11 by BrightonBlue |
“ I would be annoyed if someone went to an away game over me if they had lesser points because those rules have been clear to all supporters”
You might be in for a surprise. |
If they change it then so be it - thats not been muted yet - if that's the case Ill accept it and move on. | | | |
| More ticketing move balls ups on 20:25 - Jun 11 with 2627 views | BrightonBlue |
| More ticketing move balls ups on 19:40 - Jun 11 by lizzibee |
If they change it then so be it - thats not been muted yet - if that's the case Ill accept it and move on. |
That’s the spirit | | | |
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| More ticketing move balls ups on 20:53 - Jun 11 with 2568 views | DinDjarin |
| More ticketing move balls ups on 19:40 - Jun 11 by stonojnr |
a bigger stadium would mean even more seats to away fans, do you get the problem ?
and the issue isnt capacity, we still have at least 2k empty seats floating around the ground somewhere, the issue is they arent comparable to "the best most expensive seats in the ground" because we cant all sit on the centreline in the best most expensive seats.
and even if the stadium was 45k capacity, we still couldnt all sit on the centreline in the best most expensive seats in the ground.
regardless its a problem that will be largely solve itself next season anyway as ticket prices will increase by alot, and a season of not actually winning the majority of games, will dent the recent enthusiasm for tickets |
Away tickets on the whole will be the same or cheaper next season. | | | |
| More ticketing move balls ups on 20:55 - Jun 11 with 2555 views | TheBoyBlue |
| More ticketing move balls ups on 19:40 - Jun 11 by stonojnr |
a bigger stadium would mean even more seats to away fans, do you get the problem ?
and the issue isnt capacity, we still have at least 2k empty seats floating around the ground somewhere, the issue is they arent comparable to "the best most expensive seats in the ground" because we cant all sit on the centreline in the best most expensive seats.
and even if the stadium was 45k capacity, we still couldnt all sit on the centreline in the best most expensive seats in the ground.
regardless its a problem that will be largely solve itself next season anyway as ticket prices will increase by alot, and a season of not actually winning the majority of games, will dent the recent enthusiasm for tickets |
Isn't 3,000 the maximum number of away fans? And 10% of capacities below 30,000. | |
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| More ticketing move balls ups on 22:41 - Jun 11 with 2422 views | TexacoCup |
Anyone care to guess what our capacity will be this coming season? |  | | |
| More ticketing move balls ups on 23:18 - Jun 11 with 2342 views | Vegtablue |
| More ticketing move balls ups on 20:55 - Jun 11 by TheBoyBlue |
Isn't 3,000 the maximum number of away fans? And 10% of capacities below 30,000. |
Yes that's right, the minimum requirement doesn't increase beyond 3K. Obviously a much larger stand would provide many more good seats too. It would make an even bigger difference to us, given we have so many restricted view seats (and modern stadium design eradicates this issue). But then the PL contains plenty of clubs who wish their stadium could be magicked bigger. | | | |
| More ticketing move balls ups on 08:00 - Jun 12 with 2164 views | Churchman |
| More ticketing move balls ups on 15:23 - Jun 11 by DinDjarin |
Because some of those may have been sitting in those seats for 10+ years and supported the club when we were shiiite.
Now they get to have worse seats than any johnny come lately. |
Out of curiosity, how do you define as a Johnny come lately?
Before last season I hadn’t had a season ticket. That makes me a Johnny come lately, presumably and ripe for banishment to the restricted views? Sounds fair to me if any of the rug brigade wants a seat in GG.
However, I’ve had an ST for around 23 seasons from the last 33. I followed the club long before that standing, including most of the worst of times. Am I still a Johnny come lately? The second question is have every single person in the displaced block taken root in their seat for past 10-20 years? Remarkable longevity if the answer is yes.
My reason for writing this is to highlight that whatever policy or process the club adopts, people are going to be inconvenienced and perhaps unfairly p*ssed off. Everyone’s circumstances are different and it’s not a problem I’d like to have had to deal with. There is no easy solution and the tiny timeframe just makes things worse. Well I can’t think of a practical one anyway.
The timeframe in which the club is trying to handle this looks fine to me. What it is actually doing is keeping the hacking off of people to a minimum by numbers - also fine. The messaging and process? I get what they’ve been trying to say and do but to be kind I’d say ‘room for improvement’ and plenty to learn, if they are serious about customer service.
I guess the positive outcome is that those who have season tickets will get to see the club in the PL again - something I never thought I’d see happen. Secondly, this problem has really shone a light on the inadequacy of the stadium at the moment and hopefully that’ll help push the redevelopment of it forward in a practical, sustainable way.
I do hope those displaced get sorted, have first dibs when the Cobbold is redeveloped and in fact before that for better seats that come up as they inevitably will. It shouldn’t be hard for the club to keep a list, just as it’s going to have to with a waiting list for non-season ticket holders. [Post edited 12 Jun 2024 8:02]
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| More ticketing move balls ups on 08:38 - Jun 12 with 2087 views | LA_Tractor_Boy |
| More ticketing move balls ups on 08:00 - Jun 12 by Churchman |
Out of curiosity, how do you define as a Johnny come lately?
Before last season I hadn’t had a season ticket. That makes me a Johnny come lately, presumably and ripe for banishment to the restricted views? Sounds fair to me if any of the rug brigade wants a seat in GG.
However, I’ve had an ST for around 23 seasons from the last 33. I followed the club long before that standing, including most of the worst of times. Am I still a Johnny come lately? The second question is have every single person in the displaced block taken root in their seat for past 10-20 years? Remarkable longevity if the answer is yes.
My reason for writing this is to highlight that whatever policy or process the club adopts, people are going to be inconvenienced and perhaps unfairly p*ssed off. Everyone’s circumstances are different and it’s not a problem I’d like to have had to deal with. There is no easy solution and the tiny timeframe just makes things worse. Well I can’t think of a practical one anyway.
The timeframe in which the club is trying to handle this looks fine to me. What it is actually doing is keeping the hacking off of people to a minimum by numbers - also fine. The messaging and process? I get what they’ve been trying to say and do but to be kind I’d say ‘room for improvement’ and plenty to learn, if they are serious about customer service.
I guess the positive outcome is that those who have season tickets will get to see the club in the PL again - something I never thought I’d see happen. Secondly, this problem has really shone a light on the inadequacy of the stadium at the moment and hopefully that’ll help push the redevelopment of it forward in a practical, sustainable way.
I do hope those displaced get sorted, have first dibs when the Cobbold is redeveloped and in fact before that for better seats that come up as they inevitably will. It shouldn’t be hard for the club to keep a list, just as it’s going to have to with a waiting list for non-season ticket holders. [Post edited 12 Jun 2024 8:02]
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I think it's also worth pointing out, that all 2023/24 season tickets sold out at Easter, long before we were promoted to the Championship.
So I don't think any season ticket holder can be classed as a JCL. | | | |
| More ticketing move balls ups on 08:43 - Jun 12 with 2076 views | unbelievablue |
I was a bit quick to defend the club the other day, on reflection. Seems wrong to have let people renew at cost without comms that they'd have to move, especially if there aren't equivalent seats available. |  |
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| More ticketing move balls ups on 08:53 - Jun 12 with 2062 views | Churchman |
| More ticketing move balls ups on 08:43 - Jun 12 by unbelievablue |
I was a bit quick to defend the club the other day, on reflection. Seems wrong to have let people renew at cost without comms that they'd have to move, especially if there aren't equivalent seats available. |
How would you have got round the fact that we didn’t know we were going to be promoted at the time of renewal?
How foolish would we have looked if we’d started messaging about seat moves then not been promoted? I don’t think it was a realistic option.
Would you have delayed renewal throughout the ground to now with the logistical nightmare that would have involved?
What I would certainly do is offer a full refund and priority option to have a ST again when the stand is finally rebuilt if those affected do not want to take up their ‘new’ seat this season. | | | |
| More ticketing move balls ups on 09:13 - Jun 12 with 2031 views | LA_Tractor_Boy |
| More ticketing move balls ups on 08:43 - Jun 12 by unbelievablue |
I was a bit quick to defend the club the other day, on reflection. Seems wrong to have let people renew at cost without comms that they'd have to move, especially if there aren't equivalent seats available. |
I don't know what options the club are offering, but surely a full refund is available if a ST holder isn't happy with their new seat? | | | |
| More ticketing move balls ups on 09:38 - Jun 12 with 1988 views | ArnoldMoorhen |
| More ticketing move balls ups on 20:03 - Jun 10 by southnorfolkblue |
How bad are those restricted views at the back of the West stand? I’ve always preferred sitting side on but am now thinking that I may need to go behind the goal to get a better view |
Wait, hang on- you mean that there are seats without restricted view in other stands that are available to the season ticket holders who have to move?
That puts a slightly different complexion on things! | | | |
| More ticketing move balls ups on 10:07 - Jun 12 with 1948 views | LA_Tractor_Boy |
| More ticketing move balls ups on 09:38 - Jun 12 by ArnoldMoorhen |
Wait, hang on- you mean that there are seats without restricted view in other stands that are available to the season ticket holders who have to move?
That puts a slightly different complexion on things! |
Yes, there are plenty of rows of seats available in SAR upper (blocks 1, 2 and 3).
Also rows of seats available at the back of SBR upper.
The only lack of availability is Cobbold and West Stand upper. | | | |
| More ticketing move balls ups on 10:36 - Jun 12 with 1905 views | AlanG296 |
| More ticketing move balls ups on 10:07 - Jun 12 by LA_Tractor_Boy |
Yes, there are plenty of rows of seats available in SAR upper (blocks 1, 2 and 3).
Also rows of seats available at the back of SBR upper.
The only lack of availability is Cobbold and West Stand upper. |
Sit behind the goal with the plebs? | | | |
| More ticketing move balls ups on 11:50 - Jun 12 with 1801 views | Dyland |
| More ticketing move balls ups on 08:53 - Jun 12 by Churchman |
How would you have got round the fact that we didn’t know we were going to be promoted at the time of renewal?
How foolish would we have looked if we’d started messaging about seat moves then not been promoted? I don’t think it was a realistic option.
Would you have delayed renewal throughout the ground to now with the logistical nightmare that would have involved?
What I would certainly do is offer a full refund and priority option to have a ST again when the stand is finally rebuilt if those affected do not want to take up their ‘new’ seat this season. |
I was going to reply similar to someone else on this thread.
Some of the reactions and suggestions of how the club could have done better are irrational, unreasonable and fanciful. That is not to say disgruntled fans forced to move are somehow wrong to feel, well, disgruntled, nor is it anyone else's business how people should react emotionally to the club's comms. But come on...
As Bankers wrote, it's a business, and this is the price of success. The owners care just enough about match day fans to maintain a generally happy ship but at the end of the day they will do what they want and what they have to do to make the money and see returns.
As I say, no sniping from me about fans being pissed off. It's more aimed at some of the suggestions of how the club can do better, and the unrealistic ( yet totally undertstandable from an emotive perspective) reactions based on being a football fan in a hard corporate business world. |  |
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| More ticketing move balls ups on 11:57 - Jun 12 with 1745 views | Swansea_Blue |
| More ticketing move balls ups on 11:50 - Jun 12 by Dyland |
I was going to reply similar to someone else on this thread.
Some of the reactions and suggestions of how the club could have done better are irrational, unreasonable and fanciful. That is not to say disgruntled fans forced to move are somehow wrong to feel, well, disgruntled, nor is it anyone else's business how people should react emotionally to the club's comms. But come on...
As Bankers wrote, it's a business, and this is the price of success. The owners care just enough about match day fans to maintain a generally happy ship but at the end of the day they will do what they want and what they have to do to make the money and see returns.
As I say, no sniping from me about fans being pissed off. It's more aimed at some of the suggestions of how the club can do better, and the unrealistic ( yet totally undertstandable from an emotive perspective) reactions based on being a football fan in a hard corporate business world. |
I suppose the main takeaway is that it sounds like the club could have communicated better, or at least been more available.
I'm always surprised at how wedded people get to their seats (been there myself). We like familiarity don't we? We like (or not lol) the people we sit next to, people who've become friends over the years just through footie. I'm not sure the club fully acknowledge that. But, as has been said, what else can the club do but move people when they have to (either to comply with regulations or for pure hard-nosed business reasons). |  |
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| More ticketing move balls ups on 12:04 - Jun 12 with 1730 views | unbelievablue |
| More ticketing move balls ups on 08:53 - Jun 12 by Churchman |
How would you have got round the fact that we didn’t know we were going to be promoted at the time of renewal?
How foolish would we have looked if we’d started messaging about seat moves then not been promoted? I don’t think it was a realistic option.
Would you have delayed renewal throughout the ground to now with the logistical nightmare that would have involved?
What I would certainly do is offer a full refund and priority option to have a ST again when the stand is finally rebuilt if those affected do not want to take up their ‘new’ seat this season. |
What would be wrong with the option of starting comms early in the event of promotion? Rather the those fans were well-informed that worry about outside perception of foolish, personally.
I feel for the fans and I feel for the club for sure, but I think it could have been communicated better in some instances, judging by the anecdotal stories. | |
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| More ticketing move balls ups on 12:08 - Jun 12 with 1720 views | Leics_Blue |
Do you know which area of the Pioneer is being relocated? Top/middle/bottom?
My dad has his ticket in the lower just down from the dugouts on the North Stand side so want to double check if he's affected as he may have missed comms. | | | |
| More ticketing move balls ups on 12:23 - Jun 12 with 1681 views | southnorfolkblue |
| More ticketing move balls ups on 12:08 - Jun 12 by Leics_Blue |
Do you know which area of the Pioneer is being relocated? Top/middle/bottom?
My dad has his ticket in the lower just down from the dugouts on the North Stand side so want to double check if he's affected as he may have missed comms. |
It's Pioneer upper.
Broadly speak it's the front rows (don't know how many - I was second row) around the halfway line to make way for the new press box | |
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