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Getting stopped by security in shops 09:30 - Mar 11 with 23590 viewsmonytowbray

Yesterday the security guard in M&S followed me as I left the shop, blocked me leaving the door and asked me to open my bag. All I had in there was two packs of fake chicken (hardly a shoplifter's menu item) and he demanded to see a receipt I didn't have as I used self-service and never get one as waste of paper. In the end I snatched them out his hand, told him to go f*ck himself and stormed past him with my items. The payment is on my bank statement and they can check their CCTV/transations on the self checkout.

Over reaction maybe and a bit rude, but I can't think for any reason the bloke decided to search me bar the fact I had come straight from the gym in Adidas trackies and a football training shirt and *could* have looked a bit like a chav. And that annoyed me. I literally walked in, went straight to the plant-based section, grabbed what I needed, went straight to the self-check out, paid and went to leave. I didn't linger around the booze or walk around looking shady.

Makes you wonder what else they profile shoplifters on. Am I in good mind to complain? I thought they had to catch you red handed or have strong reasons to suspect you've nicked something to actually stop you? I know my reaction wasn't too savoury but honestly I'm not having some jobsworth jumped-up tw@t in a power trip job accusing me of something I've not done nor even suggested from my actions I may have done.

Sorry bit of a rant. Part of me thought I should go in today in full smart work get up and complain to make a point but honestly CBA, but would take some free M&S food for the cr@p behaviour of their security.

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Getting stopped by security in shops on 09:36 - Mar 11 with 6589 viewsBrixtonBlue

Give them some grief on twitter. That might get you some vouchers.

I bet Bloots will downarrow this.
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Getting stopped by security in shops on 09:39 - Mar 11 with 6561 viewsmonytowbray

Getting stopped by security in shops on 09:36 - Mar 11 by BrixtonBlue

Give them some grief on twitter. That might get you some vouchers.


Don't do Twitter or Instagram anymore. Twitter is a hive of toxicity and I've realised no one really cares what I had for dinner. WELL I GUESS THIS IS GROWING UP.

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Getting stopped by security in shops on 09:48 - Mar 11 with 6496 viewsNewcyBlue

Getting stopped by security in shops on 09:39 - Mar 11 by monytowbray

Don't do Twitter or Instagram anymore. Twitter is a hive of toxicity and I've realised no one really cares what I had for dinner. WELL I GUESS THIS IS GROWING UP.


Dammit....

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Getting stopped by security in shops on 09:49 - Mar 11 with 6482 viewsusm

Id just get on with life if I was you.

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Getting stopped by security in shops on 09:52 - Mar 11 with 6451 viewsfooters

Go back in suited and booted, receive apology, then go in and shoplift. It's the only way they'll learn.

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Getting stopped by security in shops on 10:07 - Mar 11 with 6365 viewsmonytowbray

Getting stopped by security in shops on 09:52 - Mar 11 by footers

Go back in suited and booted, receive apology, then go in and shoplift. It's the only way they'll learn.


To be fair this is the exact sort of stupidity that entertains me. Buzzfeed or Vice clickbait story?

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Getting stopped by security in shops on 10:12 - Mar 11 with 6350 viewsElephantintheRoom

Well let me educate you a bit... there is something called shoplifting and a lot of it goes on at those self-service tills. It his job to catch a few culprits and keep M&S prices a bit lower for all the other yuppies who like to think they are one up on waitrose.

Being rude in such circumstances is basically either ignorant which I suggest you are -- or you have something to hide, which you say you do not.

Either way maybe you now know what a receipt is for?

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Getting stopped by security in shops on 10:13 - Mar 11 with 6341 viewsclive_baker

Little ironic that you're angry at someone being judgemental of you, perhaps on the basis of what you were wearing, while concluding that he's a jobsworth jumped-up tw@t in a power trip job.

It could be any number of reasons - mistaken identity perhaps? Could look similar to a know thief they've had in their previously? Personally it's more the manner in which he's asked and how the interaction has played out. If he was rude, aggressive, accusatory etc then yeah 100% complain as that's wrong. If he was just doing his job then perhaps suck it up. It's annoying and insulting to be asked but unfortunately there's a lot of tea leaves out there.

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Getting stopped by security in shops on 10:15 - Mar 11 with 6325 viewsmonytowbray

Getting stopped by security in shops on 10:12 - Mar 11 by ElephantintheRoom

Well let me educate you a bit... there is something called shoplifting and a lot of it goes on at those self-service tills. It his job to catch a few culprits and keep M&S prices a bit lower for all the other yuppies who like to think they are one up on waitrose.

Being rude in such circumstances is basically either ignorant which I suggest you are -- or you have something to hide, which you say you do not.

Either way maybe you now know what a receipt is for?


Some of us suffer from PTSD in confrontational scenarios and our reactions can be extreme. It's something even the Police are getting training to deal with. So really, who's the ignorant one here?

SPOILER: It's you, like you are on most threads to be honest.

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Getting stopped by security in shops on 10:18 - Mar 11 with 6299 viewsmonytowbray

Getting stopped by security in shops on 10:13 - Mar 11 by clive_baker

Little ironic that you're angry at someone being judgemental of you, perhaps on the basis of what you were wearing, while concluding that he's a jobsworth jumped-up tw@t in a power trip job.

It could be any number of reasons - mistaken identity perhaps? Could look similar to a know thief they've had in their previously? Personally it's more the manner in which he's asked and how the interaction has played out. If he was rude, aggressive, accusatory etc then yeah 100% complain as that's wrong. If he was just doing his job then perhaps suck it up. It's annoying and insulting to be asked but unfortunately there's a lot of tea leaves out there.


Perhaps if it were a case of those scenarios he should have approached it as such and told me why he was searching me? There's a way to handle things. Playing Billy Big Balls, stalking and side-eyeing me for 100 yards and then stepping in to block me leaving the store last minute plays into confrontational. As I said, he had no reason to stop me and the only thing I can think of is what I was wearing.

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Getting stopped by security in shops on 10:19 - Mar 11 with 6291 viewsDoctor_Earman

Good for you mate. Low-level security, bouncers, traffic wardens etc. are all a bunch of jumped up c***s. They deserve all the abuse that comes their way imo.
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Getting stopped by security in shops on 10:21 - Mar 11 with 6275 viewsmonytowbray

Getting stopped by security in shops on 10:19 - Mar 11 by Doctor_Earman

Good for you mate. Low-level security, bouncers, traffic wardens etc. are all a bunch of jumped up c***s. They deserve all the abuse that comes their way imo.


I think it does take a certain type to enjoy that kind of work. Not a one-size-fits-all statement but it seems those who are confrontational thrive in roles where they get to be confrontational and be paid for it.

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Getting stopped by security in shops on 10:22 - Mar 11 with 6268 viewsElephantintheRoom

Getting stopped by security in shops on 10:15 - Mar 11 by monytowbray

Some of us suffer from PTSD in confrontational scenarios and our reactions can be extreme. It's something even the Police are getting training to deal with. So really, who's the ignorant one here?

SPOILER: It's you, like you are on most threads to be honest.


As long as you know what a receipt is for some progress has been made.

There is no excuse for being rude and ignorant - its just bad manners - but each to their own.

Interesting that some of the keyboard warriors on here think you should complain to M&S because, heaven forbid, somebody was trying to help you and other customers by doing their job. This sense of entitlement, known as 'waitrose customer syndrome' is not much different from shoplifting as it is selfish people looking for something at other peoples' expense.

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Getting stopped by security in shops on 10:23 - Mar 11 with 6251 viewsclive_baker

Getting stopped by security in shops on 10:18 - Mar 11 by monytowbray

Perhaps if it were a case of those scenarios he should have approached it as such and told me why he was searching me? There's a way to handle things. Playing Billy Big Balls, stalking and side-eyeing me for 100 yards and then stepping in to block me leaving the store last minute plays into confrontational. As I said, he had no reason to stop me and the only thing I can think of is what I was wearing.


As I said, it's all about how he did it. If you felt uncomfortable with it or that he was OTT in his approach to it all then I would suggest you feed that back to M&S in a factual way and they can decide whether he's behaved in line with their expectations. I'm sure they'll be grateful to hear your feedback.

From his perspective I guess it's hard to establish if anyone is worth stopping without trying to monitor their actions in the store. He might've thought he saw something, or as I said you might have a doppelganger who's a known shop lifter in the area. Could be any number of things, but you need to remember why he's employed there.

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Getting stopped by security in shops on 10:23 - Mar 11 with 6249 viewsMattinLondon

Getting stopped by security in shops on 10:12 - Mar 11 by ElephantintheRoom

Well let me educate you a bit... there is something called shoplifting and a lot of it goes on at those self-service tills. It his job to catch a few culprits and keep M&S prices a bit lower for all the other yuppies who like to think they are one up on waitrose.

Being rude in such circumstances is basically either ignorant which I suggest you are -- or you have something to hide, which you say you do not.

Either way maybe you now know what a receipt is for?


If you think M&S is for yuppies then you must be proper scum.
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Getting stopped by security in shops on 10:24 - Mar 11 with 6241 viewsBasuco

I had the same jobs worth type security challenge me at Tesco once 3 cases of beer paid at a staffed checkout, she just turned and walked away after I showed my receipt, no thank you, nothing just rudely blanked me and walk away. I always take a receipt now, just in case of a repeat.
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Getting stopped by security in shops on 10:25 - Mar 11 with 6184 viewsGlasgowBlue

Perhaps he used to works as a train ticket operator and recognised you.

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Getting stopped by security in shops on 10:26 - Mar 11 with 6218 viewsChurchman

I suspect the berk was just bored. I would definitely complain, if you have the time/can be bothered.
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Getting stopped by security in shops on 10:26 - Mar 11 with 6215 viewsBloomBlue

Ahhh but did you use your own bag or did you grab an M&S bag and entered 0 when it asked how many bags?????????
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Getting stopped by security in shops on 10:28 - Mar 11 with 6197 viewsWarkTheWarkITFC

Getting stopped by security in shops on 10:25 - Mar 11 by GlasgowBlue

Perhaps he used to works as a train ticket operator and recognised you.


There’s a certain irony here to Callis complaining about being accused of stealing something and feeling wronged by this injustice. I had assumed, apologies if I’m wrong, that he previously boasting that he was happy to skip paying train fares. Your comment seems to suggest my recollection is correct.

I suppose stealing is okay as long as it’s from certain organisations that the thief feels deserves it?

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Getting stopped by security in shops on 10:38 - Mar 11 with 6135 viewsMattinLondon

Getting stopped by security in shops on 10:21 - Mar 11 by monytowbray

I think it does take a certain type to enjoy that kind of work. Not a one-size-fits-all statement but it seems those who are confrontational thrive in roles where they get to be confrontational and be paid for it.


Or maybe he needs that job in order to feed and clothe his family?

You seem happy to judge as long as it is you doing the judging.
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Getting stopped by security in shops on 10:40 - Mar 11 with 6124 viewsRyorry

Did you have your taco outfit on over your trackies & shirt? 🤔

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Getting stopped by security in shops on 10:48 - Mar 11 with 6101 viewsPinewoodblue

If he suspected you of shoplifting he couldn’t stop you until it was clear you were leaving the store.

Think you overreacted he was just doing his job.

Guess you know how some minorities feel , those who fit a profile and feel victimised.

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Getting stopped by security in shops on 10:48 - Mar 11 with 6095 viewsWD19

Getting stopped by security in shops on 09:49 - Mar 11 by usm

Id just get on with life if I was you.

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M&S are the only shop that have ever stopped me. Exactly as you describe.

I was walking out with a bottle of wine in my hand. I may have even had two, one in each hand. No bag. They asked to see the receipt, which I had.

For this reason I always get a receipt at the self serve....no matter how small the purchase.
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Getting stopped by security in shops on 10:57 - Mar 11 with 6025 viewsTIB

We have a very over eager security guard at the local Waitrose. He watched me as I browsed the beer isle a while back to the point I had to ask why he was following me...he said he wasn't. Anyway, he finally made it big time...

https://www.mirror.co.uk/news/weird-news/working-mum-cornered-waitrose-security-

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