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Getting stopped by security in shops 09:30 - Mar 11 with 24422 viewsmonytowbray

Yesterday the security guard in M&S followed me as I left the shop, blocked me leaving the door and asked me to open my bag. All I had in there was two packs of fake chicken (hardly a shoplifter's menu item) and he demanded to see a receipt I didn't have as I used self-service and never get one as waste of paper. In the end I snatched them out his hand, told him to go f*ck himself and stormed past him with my items. The payment is on my bank statement and they can check their CCTV/transations on the self checkout.

Over reaction maybe and a bit rude, but I can't think for any reason the bloke decided to search me bar the fact I had come straight from the gym in Adidas trackies and a football training shirt and *could* have looked a bit like a chav. And that annoyed me. I literally walked in, went straight to the plant-based section, grabbed what I needed, went straight to the self-check out, paid and went to leave. I didn't linger around the booze or walk around looking shady.

Makes you wonder what else they profile shoplifters on. Am I in good mind to complain? I thought they had to catch you red handed or have strong reasons to suspect you've nicked something to actually stop you? I know my reaction wasn't too savoury but honestly I'm not having some jobsworth jumped-up tw@t in a power trip job accusing me of something I've not done nor even suggested from my actions I may have done.

Sorry bit of a rant. Part of me thought I should go in today in full smart work get up and complain to make a point but honestly CBA, but would take some free M&S food for the cr@p behaviour of their security.

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Getting stopped by security in shops on 11:50 - Mar 11 with 3030 viewsmonytowbray

Getting stopped by security in shops on 11:47 - Mar 11 by Swailsey

To be fair though dude, M&S is equally a large company which surely is just as corporate? There's no moral high ground stealing from National Rail but not from other places.

Personal moral compasses are fine and completely subjective, but whether the case or not, your's are coming off as very inconsistent in this thread. Which again is fine, but you can't expect everyone else to go along with it.

I'm a pretty liberal person, but even I am struggling with "it's fine to steal on trains" but "it's outrageous I was accused of stealing something".

Both are pretty crappy things, which happen. Some people are just jobsworths, or it may be that he genuinely thought you had stolen something. It happens. Move on.


When was this a thread about where and who it's okay to steal from though? It was about security profiling. That's my main issue. WTWITFC seems intent on having an argument and bringing up stuff that's done to death based on half-arsed or incorrect assumptions.

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Getting stopped by security in shops on 11:51 - Mar 11 with 3028 viewsMarshalls_Mullet

Getting stopped by security in shops on 10:19 - Mar 11 by Doctor_Earman

Good for you mate. Low-level security, bouncers, traffic wardens etc. are all a bunch of jumped up c***s. They deserve all the abuse that comes their way imo.


nice generalisation bro.

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Getting stopped by security in shops on 11:53 - Mar 11 with 3026 viewsmonytowbray

Getting stopped by security in shops on 11:49 - Mar 11 by WarkTheWarkITFC

I have a perfectly reasonable grasp of mental health thank you.

There are people that struggle with all kinds of issues and it's unfortunate that you suffer with issues that were triggered by this encounter but that's not malicious on the part of the security guard doing his job is it.

He had no reason to believe you had any kind of issue likely to be exacerbated. He was asking you a question in the duty of his job and because of your issues, which are unfortunate and unknown to him, it's caused you stress and discomfort amongst other things.

What's the alternative here then? Tell security guards not to confront anyone that may have been stealing because they may have an adverse reaction to being confronted?

I don't doubt you have mental health issues and you've spoken about them openly, but I also don't agree that these remove all ability to be self-aware, even if this is hindered by your condition.

It comes across as you hiding behind these issues to excuse any kind of behaviour that you deem appropriate, rather than being genuinely unaware due to the issues.


If you can't do your job and factor in how others feel it makes you sh1t at your job. There are a million ways he could have interacted with me that wouldn't have been accusational.

Thanks for the mental evaluation though person I do not know, I'll be sure to raise it with my therapist and get his expert opinion.

"I have a perfectly reasonable grasp of mental health thank you." - Person who makes assumptions about someone else's mental health and disregards what they say, 2020

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Getting stopped by security in shops on 11:56 - Mar 11 with 3012 viewsMattinLondon

Getting stopped by security in shops on 11:47 - Mar 11 by Swailsey

To be fair though dude, M&S is equally a large company which surely is just as corporate? There's no moral high ground stealing from National Rail but not from other places.

Personal moral compasses are fine and completely subjective, but whether the case or not, your's are coming off as very inconsistent in this thread. Which again is fine, but you can't expect everyone else to go along with it.

I'm a pretty liberal person, but even I am struggling with "it's fine to steal on trains" but "it's outrageous I was accused of stealing something".

Both are pretty crappy things, which happen. Some people are just jobsworths, or it may be that he genuinely thought you had stolen something. It happens. Move on.


An excellent post.
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Getting stopped by security in shops on 11:57 - Mar 11 with 3009 viewsMarshalls_Mullet

Getting stopped by security in shops on 09:39 - Mar 11 by monytowbray

Don't do Twitter or Instagram anymore. Twitter is a hive of toxicity and I've realised no one really cares what I had for dinner. WELL I GUESS THIS IS GROWING UP.


People dont want to hear about your diet? I cannot believe that.


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Getting stopped by security in shops on 11:57 - Mar 11 with 3008 viewsMattinLondon

Getting stopped by security in shops on 11:11 - Mar 11 by monytowbray

Part of the reason I also got annoyed is I was returning to home to work after I did the gym on lunch, and I was already half an hour late on my schedule so having him march me back in and faff was too much.


Organise your time better then.
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Getting stopped by security in shops on 12:00 - Mar 11 with 2998 viewsmonytowbray

Getting stopped by security in shops on 11:57 - Mar 11 by MattinLondon

Organise your time better then.


A) My time Organisation is fine. Other people wasting my time isn’t my fault.

B) Not the point, is it?

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Getting stopped by security in shops on 12:01 - Mar 11 with 2996 viewsmonytowbray

Getting stopped by security in shops on 11:57 - Mar 11 by Marshalls_Mullet

People dont want to hear about your diet? I cannot believe that.



How did you know I’m vegan?!

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Getting stopped by security in shops on 12:03 - Mar 11 with 2994 viewsjeera

Or there's an automatic prompt to check X amount of people from the Self-Service at random? Maybe not.

The words you use suggest the guy was rude, ('demand'), which if he was, then yes I'd be tempted to complain. As for stopping you then that's his right to do a check. I wouldn't take that personally if it were me. But if he were rude then yep, too right I'd be annoyed.

I did a self-scan shop in Tesco yesterday and was chosen for a check. Didn't bother me in the slightest as I can imagine how much stuff goes out the door for free; deliberately and by mistake.

I know what you and WD there mean about taking no receipts as I've done it in Sainsburys and then felt a bit weird about leaving with no proof of purchase.

I hate thieves and have been the victim of theft many times when in retail. A couple of times I caught someone I was as embarrassed as them; one lady in particular springs to mind. She stole an item of clothing and burst into tears the moment she was confronted. I felt really sorry for her and asked if she needed anything! If she did then I'd rather have given it to her than us both go through that.

She certainly didn't fit any profile I'd have considered. Plenty did though; usually teenage girls although there was one cocky lad who gave it the biggun when he tried to get a refund on a coat he hadn't bought. I dragged the little prick around Bury market showing his face to everyone.

You might calm down and decide that maybe you were just a bit put out and accept the guy was just doing what he's supposed to do.

Either way, your experience doesn't give you the right to go back another day and steal from them; charity bin or not.

As for the 'boomer' thing, not every trend has to be copied.
[Post edited 11 Mar 2020 12:05]

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Getting stopped by security in shops on 12:05 - Mar 11 with 2985 viewsmonytowbray

Getting stopped by security in shops on 12:03 - Mar 11 by jeera

Or there's an automatic prompt to check X amount of people from the Self-Service at random? Maybe not.

The words you use suggest the guy was rude, ('demand'), which if he was, then yes I'd be tempted to complain. As for stopping you then that's his right to do a check. I wouldn't take that personally if it were me. But if he were rude then yep, too right I'd be annoyed.

I did a self-scan shop in Tesco yesterday and was chosen for a check. Didn't bother me in the slightest as I can imagine how much stuff goes out the door for free; deliberately and by mistake.

I know what you and WD there mean about taking no receipts as I've done it in Sainsburys and then felt a bit weird about leaving with no proof of purchase.

I hate thieves and have been the victim of theft many times when in retail. A couple of times I caught someone I was as embarrassed as them; one lady in particular springs to mind. She stole an item of clothing and burst into tears the moment she was confronted. I felt really sorry for her and asked if she needed anything! If she did then I'd rather have given it to her than us both go through that.

She certainly didn't fit any profile I'd have considered. Plenty did though; usually teenage girls although there was one cocky lad who gave it the biggun when he tried to get a refund on a coat he hadn't bought. I dragged the little prick around Bury market showing his face to everyone.

You might calm down and decide that maybe you were just a bit put out and accept the guy was just doing what he's supposed to do.

Either way, your experience doesn't give you the right to go back another day and steal from them; charity bin or not.

As for the 'boomer' thing, not every trend has to be copied.
[Post edited 11 Mar 2020 12:05]


As I said earlier though, there are plenty of ways to go about it and based on the fact he followed me 100 yards at least would suggest it wasn't random at all. I've been picked up at the self checkout randomly and they usually do it before you hit the door as you leave the self checkout bit.

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Getting stopped by security in shops on 12:09 - Mar 11 with 2964 viewsBrixtonBlue

Getting stopped by security in shops on 11:38 - Mar 11 by WarkTheWarkITFC

So your reaction to someone checking that you hadn't stolen something, not even accusing you of stealing …

… is to steal.

Because if the security guard isn't aware then you've just donated food that you haven't paid for which is at least morally wrong.

I guess you're laughing at how clever you are because you've moved it and not removed it so you can't be a thief. Just an idiot.

See the pattern here? You think that you can do whatever you want as long as it is okay with your disjointed set of rules and morals, but if a security guard does the same - asking someone he thinks may have taken something - then he's vilified.

He's doing his job and you are suggesting you are going to deliberately inconvenience him, the store and potential others. But that's all okay with you because you say so.

You're not coming off well here.
[Post edited 11 Mar 2020 11:39]


You seem to be taking this all rather seriously.

I bet Bloots will downarrow this.
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Getting stopped by security in shops on 12:10 - Mar 11 with 2966 viewsjeera

Getting stopped by security in shops on 12:05 - Mar 11 by monytowbray

As I said earlier though, there are plenty of ways to go about it and based on the fact he followed me 100 yards at least would suggest it wasn't random at all. I've been picked up at the self checkout randomly and they usually do it before you hit the door as you leave the self checkout bit.


Fine, then I just don't understand that bit.

If he's followed you that far then he's seen you pay.

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Getting stopped by security in shops on 12:11 - Mar 11 with 2957 viewsSouthBucksBlue

Getting stopped by security in shops on 10:15 - Mar 11 by monytowbray

Some of us suffer from PTSD in confrontational scenarios and our reactions can be extreme. It's something even the Police are getting training to deal with. So really, who's the ignorant one here?

SPOILER: It's you, like you are on most threads to be honest.


Sorry but I don’t get it.
If you are aware that you can potentially over react in a confrontational situation why make that situation more confrontational than it need be. The guy was doing his job and as others have said there could be several reasons why he picked on you.
If you had calmly asked him to check the transaction the situation would have been diffused. Would you not have felt better? If you then thought that the guy had acted unprofessionally you would be able to make a complaint from a position of greater strength and maybe you wouldn’t feel as aggrieved as you do.
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Getting stopped by security in shops on 12:15 - Mar 11 with 2949 viewsmonytowbray

Getting stopped by security in shops on 12:11 - Mar 11 by SouthBucksBlue

Sorry but I don’t get it.
If you are aware that you can potentially over react in a confrontational situation why make that situation more confrontational than it need be. The guy was doing his job and as others have said there could be several reasons why he picked on you.
If you had calmly asked him to check the transaction the situation would have been diffused. Would you not have felt better? If you then thought that the guy had acted unprofessionally you would be able to make a complaint from a position of greater strength and maybe you wouldn’t feel as aggrieved as you do.


I did, he wouldn't listen and was talking over me and didn't believe me.

Phrases like "just doing their job" doesn't justify it IMO. If anything it serves as an excuse for people being sh1tty. I could spend plenty of time ripping apart the work of other people I work with and be a tw@t about it but I don't. I'm considerate in how I approach things like that and believe it's part of my job/needed skill set to do so.

No one likes d1cks at work, whether you're a colleague or a customer. Perhaps years of being client/customer facing and experience/training gives me that outlook?
[Post edited 11 Mar 2020 12:16]

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Getting stopped by security in shops on 12:17 - Mar 11 with 2932 viewsmonytowbray

Getting stopped by security in shops on 12:10 - Mar 11 by jeera

Fine, then I just don't understand that bit.

If he's followed you that far then he's seen you pay.


I suspect someone radio'ed him on me too who would have seen me pay. Don't ask me why but the way he clocked me felt like he was already on the lookout for me when the following started rather than him randomly coming across me on his store travels. He may have been following me longer than I was aware though. I clocked him at around 100 yards from the door and thought he was going to say potentially say something.
[Post edited 11 Mar 2020 12:18]

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Getting stopped by security in shops on 12:37 - Mar 11 with 2887 viewsGaryCooper

Security guards, very similar to ticket inspectors on trains, bloody people doing their job.
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Getting stopped by security in shops on 12:38 - Mar 11 with 2896 viewsmonytowbray

Getting stopped by security in shops on 12:37 - Mar 11 by GaryCooper

Security guards, very similar to ticket inspectors on trains, bloody people doing their job.


Joey Strummer is proud of you.

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Getting stopped by security in shops on 12:46 - Mar 11 with 2887 viewsWarkTheWarkITFC

Getting stopped by security in shops on 11:53 - Mar 11 by monytowbray

If you can't do your job and factor in how others feel it makes you sh1t at your job. There are a million ways he could have interacted with me that wouldn't have been accusational.

Thanks for the mental evaluation though person I do not know, I'll be sure to raise it with my therapist and get his expert opinion.

"I have a perfectly reasonable grasp of mental health thank you." - Person who makes assumptions about someone else's mental health and disregards what they say, 2020


So you'd like an M&S security guard to have intricate knowledge of the needs and feelings of every potential M&S customer would you?

Ever thought that potentially he interacted in what the rest of us would deem a completely reasonable way and that it is you that has acted irrationally? After all. Based on your version, one of you did.

I wish you no harm Callis, but you have history here of posting whatever you think and when people disagree or make a constructive case for the contrary you bring up your issues and problems and try to make others feel guilty that their personally reasonable comments or counter arguments made you feel bad.

Essentially I have no empathy or understanding of mental health, specifically your issues because I don't completely agree with your comments.

If it wasn't for the fact I genuinely don't wish to cause any further issues for you I would be interested to know why I cannot make assumptions about you, nor can a security guard, but you can make assumptions about me.

You know nothing about me but according to you I could have no possible grasp of mental health. You constantly tell people how they should feel about eating meat and how they should feel responsible and what they should think and do.

I'll leave this here, but I'd suggest that the vast majority of issues I have had with your comments is how hypocritical they come across. None of us know everything. We all make mistakes. Most of us realise that. But you have an air of knowing everything and being right about everything and anybody who dares to suggest otherwise is beneath you.

Perhaps if you don't want people to make assumptions about you, like you claim this security guard is, don't make assumptions about others. For all you know this security guard had more issues than all of us.

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Getting stopped by security in shops on 12:55 - Mar 11 with 2872 viewsmonytowbray

Getting stopped by security in shops on 12:46 - Mar 11 by WarkTheWarkITFC

So you'd like an M&S security guard to have intricate knowledge of the needs and feelings of every potential M&S customer would you?

Ever thought that potentially he interacted in what the rest of us would deem a completely reasonable way and that it is you that has acted irrationally? After all. Based on your version, one of you did.

I wish you no harm Callis, but you have history here of posting whatever you think and when people disagree or make a constructive case for the contrary you bring up your issues and problems and try to make others feel guilty that their personally reasonable comments or counter arguments made you feel bad.

Essentially I have no empathy or understanding of mental health, specifically your issues because I don't completely agree with your comments.

If it wasn't for the fact I genuinely don't wish to cause any further issues for you I would be interested to know why I cannot make assumptions about you, nor can a security guard, but you can make assumptions about me.

You know nothing about me but according to you I could have no possible grasp of mental health. You constantly tell people how they should feel about eating meat and how they should feel responsible and what they should think and do.

I'll leave this here, but I'd suggest that the vast majority of issues I have had with your comments is how hypocritical they come across. None of us know everything. We all make mistakes. Most of us realise that. But you have an air of knowing everything and being right about everything and anybody who dares to suggest otherwise is beneath you.

Perhaps if you don't want people to make assumptions about you, like you claim this security guard is, don't make assumptions about others. For all you know this security guard had more issues than all of us.


"So you'd like an M&S security guard to have intricate knowledge of the needs and feelings of every potential M&S customer would you?"

Yes, I think being considerate and not instantly jumping into escalation in such scenarios should be part of their training and how they operate.

The rest of the post is just personal nonsense you've made up to suit your agenda. "I mean you no harm but here's 4 paragraphs personally attacking every fibre of your being based on the fact you defend and justify your views in discussion."

"You know nothing about me but according to you I could have no possible grasp of mental health."

Possibly the best part of a lack of self-awareness in this entire thread. I'm just going on what you posted here specifically and the words you typed, yet you seem to want to apply heaps of context from unrelated issues to this thread. The only assumptions here I see are mass character-assassination games from you.

"But you have an air of knowing everything and being right about everything and anybody who dares to suggest otherwise is beneath you."

I admit when I'm wrong and take on other opinions on here all the time. There's plenty of evidence of this. I think you've brought too much into your own narrative that because I'm confident in justifying my stances on things it makes me ignorant. Far from, most my views I had to challenge myself a lot to come to a conclusion (veganism being a fine example).

"Perhaps if you don't want people to make assumptions about you, like you claim this security guard is, don't make assumptions about others. For all you know this security guard had more issues than all of us."

Weird take to defend acting like a d1ck in a professional capacity but okay.
[Post edited 11 Mar 2020 12:56]

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Getting stopped by security in shops on 12:59 - Mar 11 with 2858 viewsWarkTheWarkITFC

Getting stopped by security in shops on 12:55 - Mar 11 by monytowbray

"So you'd like an M&S security guard to have intricate knowledge of the needs and feelings of every potential M&S customer would you?"

Yes, I think being considerate and not instantly jumping into escalation in such scenarios should be part of their training and how they operate.

The rest of the post is just personal nonsense you've made up to suit your agenda. "I mean you no harm but here's 4 paragraphs personally attacking every fibre of your being based on the fact you defend and justify your views in discussion."

"You know nothing about me but according to you I could have no possible grasp of mental health."

Possibly the best part of a lack of self-awareness in this entire thread. I'm just going on what you posted here specifically and the words you typed, yet you seem to want to apply heaps of context from unrelated issues to this thread. The only assumptions here I see are mass character-assassination games from you.

"But you have an air of knowing everything and being right about everything and anybody who dares to suggest otherwise is beneath you."

I admit when I'm wrong and take on other opinions on here all the time. There's plenty of evidence of this. I think you've brought too much into your own narrative that because I'm confident in justifying my stances on things it makes me ignorant. Far from, most my views I had to challenge myself a lot to come to a conclusion (veganism being a fine example).

"Perhaps if you don't want people to make assumptions about you, like you claim this security guard is, don't make assumptions about others. For all you know this security guard had more issues than all of us."

Weird take to defend acting like a d1ck in a professional capacity but okay.
[Post edited 11 Mar 2020 12:56]


Okay.

All the best.

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Getting stopped by security in shops on 13:01 - Mar 11 with 2849 viewsmonytowbray

Getting stopped by security in shops on 12:59 - Mar 11 by WarkTheWarkITFC

Okay.

All the best.


And there's your issue. Apparently I'm the one who won't listen though. LOLLERS.
[Post edited 11 Mar 2020 13:02]

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Getting stopped by security in shops on 13:05 - Mar 11 with 2839 viewsSwailsey

Getting stopped by security in shops on 12:55 - Mar 11 by monytowbray

"So you'd like an M&S security guard to have intricate knowledge of the needs and feelings of every potential M&S customer would you?"

Yes, I think being considerate and not instantly jumping into escalation in such scenarios should be part of their training and how they operate.

The rest of the post is just personal nonsense you've made up to suit your agenda. "I mean you no harm but here's 4 paragraphs personally attacking every fibre of your being based on the fact you defend and justify your views in discussion."

"You know nothing about me but according to you I could have no possible grasp of mental health."

Possibly the best part of a lack of self-awareness in this entire thread. I'm just going on what you posted here specifically and the words you typed, yet you seem to want to apply heaps of context from unrelated issues to this thread. The only assumptions here I see are mass character-assassination games from you.

"But you have an air of knowing everything and being right about everything and anybody who dares to suggest otherwise is beneath you."

I admit when I'm wrong and take on other opinions on here all the time. There's plenty of evidence of this. I think you've brought too much into your own narrative that because I'm confident in justifying my stances on things it makes me ignorant. Far from, most my views I had to challenge myself a lot to come to a conclusion (veganism being a fine example).

"Perhaps if you don't want people to make assumptions about you, like you claim this security guard is, don't make assumptions about others. For all you know this security guard had more issues than all of us."

Weird take to defend acting like a d1ck in a professional capacity but okay.
[Post edited 11 Mar 2020 12:56]


His post was spot on and completely reasonable.

I feel I can relate to you quite a bit on a number of things - ethics/music/feelings, but (and feel free to tell me to f-off), you may need to take a step back here and cool off.

He has been completely fair in what he has said.

As I've bored people with before, I have chronic OCD and BPD. Because of that I often interpret things incorrectly. A simple strange look from someone working at a restaurant can be enough to convince me they have tampered with my food, leading to me to just leave the restaurant immediately. Often paying for food I haven't even eaten yet.

That person may have been having an off-day. Although they may have been rude, was the way I acted a proportionate response to what they did? No.

Obviously I don't know what happened with you and this person in M&S, but people cannot treat everyone like they have mental health problems. I understand mine and expect those closest to me to make allowances for them, but I don't believe that should extend to strangers/people I may engage with on a forum.

This really isn't meant to be patronising as I know you have a firm grasp on a lot of things, but maybe read things back objectively. Nothing has really happened here.
[Post edited 11 Mar 2020 13:07]

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Getting stopped by security in shops on 13:08 - Mar 11 with 2826 viewsmonytowbray

Getting stopped by security in shops on 13:05 - Mar 11 by Swailsey

His post was spot on and completely reasonable.

I feel I can relate to you quite a bit on a number of things - ethics/music/feelings, but (and feel free to tell me to f-off), you may need to take a step back here and cool off.

He has been completely fair in what he has said.

As I've bored people with before, I have chronic OCD and BPD. Because of that I often interpret things incorrectly. A simple strange look from someone working at a restaurant can be enough to convince me they have tampered with my food, leading to me to just leave the restaurant immediately. Often paying for food I haven't even eaten yet.

That person may have been having an off-day. Although they may have been rude, was the way I acted a proportionate response to what they did? No.

Obviously I don't know what happened with you and this person in M&S, but people cannot treat everyone like they have mental health problems. I understand mine and expect those closest to me to make allowances for them, but I don't believe that should extend to strangers/people I may engage with on a forum.

This really isn't meant to be patronising as I know you have a firm grasp on a lot of things, but maybe read things back objectively. Nothing has really happened here.
[Post edited 11 Mar 2020 13:07]


My main issue is some one here seem to have gone way off topic connecting unrelated dots from the OP. Which then escalated into WTWITFC becoming my online therapist. I don’t understand the fact he’s not even debating the issue now but off on a personal tangent about me, which he has done for most the thread.

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Getting stopped by security in shops on 13:10 - Mar 11 with 2823 viewsJ2BLUE

Maybe get a Curve card or bank account with instant notifications if you want to save paper but still have some proof of purchase.

Truly impaired.
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Getting stopped by security in shops on 13:11 - Mar 11 with 2820 viewsSwailsey

Getting stopped by security in shops on 13:08 - Mar 11 by monytowbray

My main issue is some one here seem to have gone way off topic connecting unrelated dots from the OP. Which then escalated into WTWITFC becoming my online therapist. I don’t understand the fact he’s not even debating the issue now but off on a personal tangent about me, which he has done for most the thread.


But you brought MH into it, into the public discussion. He then responded. You accused him of making assumptions. He explained himself in a fair and reasonable manner.

MH conversations have to be two way - it can't just be a sufferer telling someone something. Nothing he has posted (after you specifically mentioned PTSD) makes me think he has been insulting at all. The opposite in fact.

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